1 Call Center jobs

To support the state’s Contact Tracing efforts, the New Jersey Department of Health will need assistance to hire, train, and supervise a large team of community contact tracing staff across New Jersey. The aim of the Contact Tracing Team will be to call persons diagnosed with COVID-19, gather their contacts, and proceed to call respective contacts in New Jersey. These efforts, along with increased testing, improved communication, and implementation of isolation and quarantine strategies, will fortify efforts to control the pandemic in New Jersey.   This position is contingent upon MAXIMUS being awarded the business. Job Description Summary Essential Duties and Responsibilities: - Manage overall operations and performance of assigned contracts including P&L, quality and compliance with all terms and conditions along with preparing and analyzing regular performance reports. - Manage all aspects of the customer relationship for assigned contracts...