Work from Home Contact Tracer Jobs

***REMOTE: Work from Home Opportunity*** The Contact Tracer is responsible for answering inquiries and making outbound calls related to COVID-19 Contact Tracing on behalf of the Springfield-Greene County Health Department. Applicants must reside within the Springfield-Greene County Missouri area. Essential Job Duties: Answer incoming calls from citizens related to COVID-19, including the general public. Make outgoing calls to those identified to have had contact with an individual who tested positive for COVID-19 in accordance with all performance standards, policy and procedures, and protocols. Transfer/refer citizens to appropriate entities according to the established guidelines. Perform co-browse interactions with consumers seeking assistance with the application process, as necessary Facilitate the fulfillment of caller requests for materials via mail, email, or download. Respond to all inquiries consistent with confidentiality and privacy policies and refers callers to...

Job Title: Contact Tracer Location: Remote (Anywhere in the U.S.) Duration: FTE Training : 5 days starting May 10 th Shift: 8:30AM - 12:30PM CST; 4:00PM - 8:00PM CST Note: (Shift has a 3 and a half hours window/break 12PM-4PM CST ) Qualifications: · COVID-19 Contact Tracing/Inv estigator experience · Salesforce experience as an agent · Outbound interviewing skills · Prior health related experience to understand sensitivities and emotions in interviewing positive cases. Job Requirements: Project overview: · Project is to support COVID-19 contact tracing and tracking. Agents will act as both Investigators of known positive cases, as well as Tracers on individuals that the positive person may have been in contact with prior to their diagnosis. · Agents will be working out of a Salesforce CRM environment, placing outbound calls through Twilio which is integrated with the CRM platform.

Position: COVID-19 Contact Tracer Location: Remote Duration: Contract April 2021- Dec 2021 Job Description: Contact tracing is part of the process of supporting patients with suspected or confirmed infection. In contact tracing, public health staff work with a patient to help them recall everyone with whom they have had close contact during the timeframe while they may have been infectious. Minimum Qualifications: Experience providing excellent service over the phone. Responsibilities: Utilize excellent and sensitive interpersonal, cultural sensitivity, and interviewing skills such that you build and maintain trust with patients and contacts as you work with a patient to help them recall everyone with whom they have had close contact during the timeframe while they may have been infectious. Notify exposed individuals (contacts) of their potential exposure as rapidly and sensitively as possible. Protect patient privacy, contacts are only informed that...