[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / M-F 8a-4p, 10a-6p, 11a-7p, or 12p-8p EST / Medical, Dental, & Vision / PTO / Equipment Provided - As a Customer Support Rep you'll: Communicate effectively and promptly with a variety of customers to provide a clear understanding of technical issues/steps to resolve; Maintain a positive and empathetic attitude toward customers at all times; Learn and know the product inside and out so you can answer customer inquiries; Handle technical escalations, reproducing issues, and working with engineering to achieve resolution; Analyze ticket data to understand top contact drivers, spikes in volume, and trends...Hiring Fast >>

[Customer Service / Remote] - Anywhere in U.S. / $15-hr / Benefits (Medical-Dental-Vision-401k-PTO) / Schedule may include Saturdays - As a Customer Support Rep you'll: Handle inbound/outbound phone calls-emails-and-chats from online customers; Process online orders-returns-replacements-adjustments-warranties-and-installations; Understand and resolve customer questions-concerns-issues-and-needs; Provide telephone and email follow up to ensuring 100% customer satisfaction...Hiring Fast >>