Sell Medicare insurance on YOUR terms. Make the most of your time helping Seniors across America on the best insurance sales platform in the world (IMPORTANT: now accepting Life AND Health agents). Sell Medicare year-round with us Competitive base salary & commission Generous benefit package, paid time off 401K program Fast-paced, high performance environment Growth opportunities Reliable payouts, guaranteed Meet and work with others (remotely) What is Assurance? As a leading insurance platform, we've created the most advanced technology and data science systems, to provide a unique experience for every shopper that quantifies their risks, resources, and preferences, then guides them to the right insurance policy. While many of our customers purchase online, most prefer the combo of our digital guidance and the expertise of our on-demand licensed agents (that s where you come in). Why Us? Assurance has revolutionized how insurance is bought and sold, only to be accelerated with...

Sell Medicare insurance on YOUR terms. Make the most of your time helping Seniors across America on the best insurance sales platform in the world (IMPORTANT: now accepting Life AND Health agents). Sell Medicare year-round with us Competitive base salary & commission Generous benefit package, paid time off 401K program Fast-paced, high performance environment Growth opportunities Reliable payouts, guaranteed Meet and work with others (remotely) What is Assurance? As a leading insurance platform, we've created the most advanced technology and data science systems, to provide a unique experience for every shopper that quantifies their risks, resources, and preferences, then guides them to the right insurance policy. While many of our customers purchase online, most prefer the combo of our digital guidance and the expertise of our on-demand licensed agents (that s where you come in). Why Us? Assurance has revolutionized how insurance is bought and sold, only to be accelerated with...

Sell Medicare insurance on YOUR terms. Make the most of your time helping Seniors across America on the best insurance sales platform in the world (IMPORTANT: now accepting Life AND Health agents). Sell Medicare year-round with us Competitive base salary & commission Generous benefit package, paid time off 401K program Fast-paced, high performance environment Growth opportunities Reliable payouts, guaranteed Meet and work with others (remotely) What is Assurance? As a leading insurance platform, we've created the most advanced technology and data science systems, to provide a unique experience for every shopper that quantifies their risks, resources, and preferences, then guides them to the right insurance policy. While many of our customers purchase online, most prefer the combo of our digital guidance and the expertise of our on-demand licensed agents (that s where you come in). Why Us? Assurance has revolutionized how insurance is bought and sold, only to be accelerated with...

Company DescriptionGenpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details - all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies' ways of working. We know that rethinking each step from start to finish will create better business outcomes. Whatever it is, we'll be there with you - putting data and digital to work to create bold, lasting results - because transformation happens here. Get to know us at Genpact.com and on LinkedIn, Twitter, YouTube, and Facebook.Job DescriptionThe...

JOB DESCRIPTION SUMMARY The Call Center Supervisor (Bilingual) is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Essential Duties and Responsibilities: - Supervise the work of customer service representatives to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary...

The Bilingual Vaccine Scheduler (Part Time Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to...

The Vaccine Scheduler (Part Time Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best...

The Call Center Manager is responsible for providing front-line, first level management and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Ensure project compliance with all operational requirements of the contract as well as corporate policies - Manage Customer Service and Outreach Programs - Manage direct reports and the cost- effective operation of all project tasks - Supervise subcontractors that provide services to program - Oversee audits of operations - Produce monthly Service Level Agreement (SLA) report for client, as well as ad hoc reporting - Collaborate with other Managers to ensure effective coordination of...

JOB DESCRIPTION SUMMARY The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Essential Duties and Responsibilities: - Supervise the work of customer service representatives to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action,...

Maximus is currently looking for a Call Center Trainer to join our CDC-Info team. The Trainer is responsible for delivering contact center training within the project. The Trainer must demonstrate a high level of content knowledge, understanding of adult learning principles and have experience with classroom management. Additionally, the Trainer will support program goals and initiatives for performance improvement, innovation and efficient organizational processes by identifying performance gaps, causes of the performance gaps and by providing suggested solutions to the Training Lead. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide...

The Vaccine Scheduler (Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best course of...

The Bilingual Vaccine Scheduler (Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best...

The Transfer Center at Community Health Systems is seeking experienced Licensed Clinical Social Workers to work night and day schedules within our triage telehealth team. This LCSW will be responsible for consultative behavioral health assessments in a telehealth setting, including the initial response, psychiatric triage assessment, designation of appropriate level of care/disposition, and initiation of placement/referral services. Our LCSW team works collaboratively to improve the flow of Behavioral Health patients from ER and inpatient settings into Behavioral Health programs, leveraging intake processes and telemedicine modalities to expedite the access to definitive behavioral health care. Full-timeRemote Virtual Office, within 100 miles of Wilkes-Barre / Scranton PennsylvaniaDescriptionThis LCSW position is responsible for responding to requests for consultative behavioral health assessments by phone and telehealth including the initial response, psychiatric triage assessment,...

Immediate need for multiple remote customer service representatives! These Customer Service Representatives will be responsible for providing administrative, clerical and customer service support. Respond to customer inquiries received by telephone, Interactive Voice Response (IVR), or web based portal regarding information on programs and services. Record customer interactions and transactions, by documenting details of inquiries, complaints, comments, and actions taken.**Additional Skills & Qualifications:**• Previous experience in customer service preferred• High School Diploma or GED - Proof required• Strong data entry and telephone skills• Ability to multitask**About Aerotek:**We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our...

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do. The Role You will work on project teams implementing Veeva's cloud software applications. Participate in business process discovery workshops, gather requirements, configure the solution, help with testing and final deployment. Explain solutions to a variety of audiences and provide subject matter expertise on Veeva applications and technical design. What You'll Do - Collaborate with experienced Senior Consultants...