MSA Group
Remote * (7 Fruite St, Belmont, NH 03220, USA)
It's an exciting time at Main Street America Insurance! We are a stable, billion-dollar, "A"-rated, super-regional property and casualty insurance company that is well-positioned for growth, and we are looking to add great talent to help us achieve our goals. Compensation may vary based on the job level and your geographic work location. Compensation Minimum: Compensation Maximum: JOB SUMMARY MSA Customer Care team is looking for a motivated individual to join their growing team! We prefer this individual to work in the western region to support our growing needs out west! This position provides customer service to agents, policyholders and internal support departments covering multiple lines of business and multiple states in a contact center that utilizes a Cisco based call management system. Provides guidance to agents regarding basic underwriting, coverage and billing issues. Provides technical guidance to agents regarding system issues or navigation of system....