9 jobs found in bethlehem

Job Description Candidates residing in a commutable distance to our Bethlehem or Fresno offices will be temporary work at home and will be expected to work onsite once we return to the office. Candidates outside of this location will be permanent work from home. * Provides targeted, personalized service based on a holistic view of the member, benefits, health information, and through engagement. * Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence. * Engages, consults and educates members by delivering individualized programs based upon the member's unique needs and preferences. * Utilizes resources to assist customers in understanding components of the Aetna products including claims, accumulators, usage and balances, and cost sharing. Required Qualifications * Customer Service experiences in a transaction-based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and...

US42258 Job Description Details POSITION SUMMARY: Under general supervision of the Site Staffing Manager, identifies staffing need for all distribution functions based on site production standards and assumptions. Utilizes information provided by Distribution Planning and Analysis group to effectively schedule and manage staffing levels within each department. GENERAL DUTIES AND RESPONSIBILITIES: Works with site management and the corporate analysis group on developing all outbound staff schedules based on the overall-staffing plan. Identifies base, seasonal, flex, and overtime needs for all direct and indirect positions. Coordinates site's open employee requisitions and works with HR and Distribution Planning on all staffing issues. Participates in site/corporate meetings relative to short and long term planning. First point of contact for all staffing inquiries, reports, etc. Supports budget development and variance justification process (work with Distribution Planning on this as...

Internal Audit's mission is to provide independent and objective assurance and advisory services guided by a philosophy of adding value to improve the operations of Guardian, its subsidiaries, and affiliated entities. Internal Audit assists the company in accomplishing our objectives by bringing a systematic and disciplined approach to evaluate and improve the effectiveness of governance, risk management, and internal control, while furthering staff development and providing career growth opportunities. Our Second Vice President Internal Audit, Information Technology & Data Analytics role is a strategic leadership position reporting to our Chief Audit Executive. This role requires a highly experienced and goal-oriented internal audit management professional with a demonstrated track record of results; someone who is proficient in assessing, reporting and advising on key operations and technology risks with a focus towards improving Guardian's risk and control environment. You...

POSITION SUMMARY Our Enrollment Solutions Delivery Leader is responsible for managing work streams to deliver best in class enrollment solutions for the enterprise. This role will drive measurable and profitable delivery to accelerate growth and optimize satisfaction for Guardian's customers. The Enrollment Solutions Delivery Leader is experienced with managing a team that will elicit, understand, analyze, document, refine and communicate business needs with stakeholders so that the business and/or technical delivery teams can build effective solutions. This includes serving as the business requirements expert team, engaging and partnering with subject matter experts internally and externally. This role works with the team to identify and mitigate delivery risks and serves as a point of escalation for coaching opportunities/issues to ensure appropriate solutions are developed and recommended. Models the expected behaviors of growth mindset, influencing others to create a high...

POSITION SUMMARY Guardian's products, services, and value proposition are materially and increasingly impacted by third party HR, Enrollment and benefits administration technologies. The market is complex and evolving, requiring our sales and client management teams to have awareness and understanding, articulating implications to our customers and their advisors. The Digital Enrollment Strategy Manager is responsible for providing technical and functional benefits technology expertise, supporting Business Technology Services (BTS) and the distribution team to enable the sale of a digital enrollment strategy as a product. This leader will develop strategies with BTS to sequence delivery of capabilities and with sales to communicate digital capabilities and describe the value proposition, thereby influencing Guardian's revenue growth. They will maintain strong external focus with awareness of competitive issues, trends, and opportunities in the benefits technology...

This position can be located remotely Position Summary The Long Term Disability (LTD) Claims Case Manager is responsible for making accurate decisions on assigned claims through proactive case management according to the plan provisions, state and federal guidelines, and established protocols. This position consults with other team members, as well as, the Professional Resource Team to assist claimants with return to work efforts when the capability and opportunity exist. The LTD Claims Case Manager can be located in multiple locations including Bethlehem, PA; Plano, TX; or remote. Candidate Responsibilities This position utilizes problem solving, analytical, written and verbal communication skills to deliver timely and appropriate disability claim decisions while providing superior customer service to all internal and external customers. This position partners with coworkers to broaden and enhance their knowledge of complex claim handling. The LTD Claims Case...

Job ID: 20-07101 Title: Senior Salesforce Technology Consultant Location: Remote (Must Work East Coast Hours) Type: 6 months Contract To Hire Job Description: Our Client specialzing in securing the lives of people for over 100+ years is seeking a Senior Salesforce Technology Consultant with demonstrated skills in Customer Relationship Management and marketing automation technology, a keen attention to detail, and a knack to build trusted relationships with internal clients. Responsibilities: Create and deliver industry-leading solutions on the Salesforce platform (Sales Cloud, Pardot Customer Relationship Management, Salesforce Marketing Cloud) Provide guidance and expertise on Salesforce architecture, design and implementation and design and lead Salesforce development efforts. Collaborate with business stakeholders to prioritize various initiatives, develop requirements, translate business requirements into technical specifications and adhere to governance and...

Job ID: 20-07101 Title: Senior Salesforce Technology Consultant Location: Remote (Must Work East Coast Hours) Type: 6 months Contract To Hire Job Description: Our Client specialzing in securing the lives of people for over 100+ years is seeking a Senior Salesforce Technology Consultant with demonstrated skills in Customer Relationship Management and marketing automation technology, a keen attention to detail, and a knack to build trusted relationships with internal clients. Responsibilities: Create and deliver industry-leading solutions on the Salesforce platform (Sales Cloud, Pardot Customer Relationship Management, Salesforce Marketing Cloud) Provide guidance and expertise on Salesforce architecture, design and implementation and design and lead Salesforce development efforts. Collaborate with business stakeholders to prioritize various initiatives, develop requirements, translate business requirements into technical specifications and adhere to...

Software Guidance & Assistance, Inc., (SGA), is searching for a Remote DevOps Cloud Engineer for a Contract To Hire assignment with one of our premier clients in Bethlehem, PA . Responsibilities : Responsible for designing, building, and supporting advanced cloud automation workflows and tools used to support automated CI/CD pipeline application deployments into AWS using Jenkins, Artifactory, Puppet, Packer, and Terraform Responsible for designing and implementing enterprise-wide layered cloud image management and deployment optimization system with support for public/private software repositories Design, development, and support of automation modules using Puppet Enterprise integrated with enterprise metadata Adhere to the process and security standards when building application infrastructure in AWS Serve as enforcer for DevOps practices to prevent "technical drift " Maintain key service level agreements Onboarding of new applications...