1 jobs found in binghamton

The Customer Service Representative is the first point of contact for our customers' product orders or issues and are committed to providing 100% customer satisfaction on all calls. The Customer Service Representative is responsible for building strong customer relationships operating as a subject matter expert with all of our clients products and/or services. Available and prepared to answer incoming customer calls, taking orders, inputtingorders into the client's ERP system. Ability to follow practices and policies effectively and efficiently to resolve customer issues, knowing when to escalate calls to sales management team when necessary. Responsible for customer relationship management, building knowledge of customer needs, cross-selling products as required, customer retention and customer growth. MMC Growth Partners are: energetic, enthusiastic and positive. interested in professional development and growth opportunities. coachable, personable and up for a...