Job Description This Position is to support The Federal Retirement Thrift Investment Board (FRTIB) Responsible to provide outstanding call center service to their participants by answering questions, handling feedback concerns, and troubleshooting problems with our products and services within the finance industry. The service representative may handle a high volume of inbound and/or outbound calls and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or concerns, and provide an accurate and efficient response. This is a long-term opportunity offering growth potential. Responsibilities Monitor personal performance relative to defined department performance targets. Assist plan participants by telephone, chat, or email by answering any questions, provide information about products or services and/or obtain any details of feedback. Ability to successfully adapt and...

Overview: Serves as an advisor to provide an advice-based approach to financial solutions for an assigned book of business in a centralized area comprised of smaller, less complex accounts. Solicits new and existing investments and insurance solutions from mass affluent customer segment, primarily Retail and Business Banking. Works with Investment Advisors, Financial Advisors, Community partners, Wealth/WISD and Mortgage to deliver advice-based solutions and alternative investment and insurance solutions catered to the individualized needs of each customer and with the client s best interest in mind. Primary Responsibilities: Based on individualized needs analysis, prepare recommendations for customized financial solutions to current and potential Bank customers and their portfolios, to meet their needs and with their best interests in mind; offer an array of products and services best suited to meet those needs; sell and close these independently. Profile...

We are looking for a Benefits Customer Service Representative in Downtown Buffalo, NY. They will be conducting a Virtual Interview for this position! If qualified, you will immediately get an interview! NOTE: WFH may end at anytime requiring you to return to work onsite. M - F: 8 Hour Shift between 8 AM - 9 PM (30 - 40 Hours) +OT when requested. Pay: $16.50 or $17.25 for Bilingual: Spanish Call Center Requirements: MUST have 1+ Years of Customer Service experience. Call Center experience is a PLUS! MUST have Good Job History! MUST complete a Virtual Interview! Call Center Description: The Benefit Customer Service Representative provides customer service support for client pension and/or health and welfare plans using web-based systems for tracking, information gathering and troubleshooting issues. Key Responsibilities Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by...

Overview: Directs the activities of the payroll staff and develops and controls all tasks necessary to accomplish the organization’s payroll and compensation processing objectives, including relationships with internal and external auditors and state and federal agencies.  Responsible for the payroll accounting and tax liability functions. Provide a leadership role in working with the Payroll staff requiring highly specialized knowledge of the processes, regulations and policies pertaining to the Payroll Department, performing work of a non-routine nature and requiring independent judgment.  Perform the most highly specialized clerical duties within unit.  Responsible for biweekly and quarterly tax deposits and returns. Primary Responsibilities: Provide a leadership role in working with the Payroll staff, performing work highly specialized in nature.  Monitor workflow and serve as liaison between Payroll and management.  Research and resolve payroll issues. Perform...

MILITARY VETERANS **About Lumen** Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies. **The Role** The Project Manager is the primary single point of contact for large-scale deployments with significant complexity, unique requirements or that qualify as a Special . The Project Manager is responsible for planning, organizing and managing the customer's implementation to...

Earn $200 to $700+ weekly using your data entry clerk skills. Work remotely from home. For more information read our job posting and then visit our web site. * You must apply online only . We offer a unique opportunity for anyone looking to start working from home. Benefits Work when you want. Earn serious cash working part time or full time. Learn new skills that you can take anywhere. Ditch the commute & the high gas prices No degree required Supplement your existing job. No need to quit your current job, unless you really hate it. We provide training and tools to help you succeed in this industry Excellent gig for Stay at home moms, retired folks, disabled people and anyone looking to learn how to make income online. Much more... You'll be working remotely from your home or home office from any location you choose. Large companies are always looking for Customer Service Reps, Data Entry Clerks and Feedback Specialists...

IT Audit Team Lead (Commercial Bank Technologies) Location: Buffalo, NY, Wilmington, DE or fully remote Opportunity: This individual contributor position is responsible for providing senior level expertise in the provisioning of assurance and advisory services specific to the technologies enabling Commercial Banking services offered by M&T Bank Corporation.  Products and services for the Commercial Bank are supported today by a diverse set of legacy and modern technologies, both mainframe and distributed in nature and some hosted by cloud providers and well known industry third parties.  This position focuses on assessment of the overall management of IT risks associated with the delivery of commercial banking services to clients, targeting both technology and security risks across the diverse set of systems enabling the business.  This includes assessment of digital (online and mobile) and other emerging technologies, cloud based and internal systems, and modern...

Overview: Provides technological and data support, including software support, report development, ETL (extract, transform, load) program design and in-depth data analysis for the Treasury division.  Primary Responsibilities: Write SQL queries to store, sort, and retrieve data. Creating views, functions and stored procedures Designing database tables and structures Plan, create and execute test cases to ensure process and data accuracy Support design and implementation of routine and non-routine processes to extract, transform and load processes established to aggregate various data sources across the Bank Support design and implementation of data structures through proper change management Participate in peer reviews of code to ensure adherence to development standards Interact with project managers, businesses owners, analyst teams and clients, building database Document code, provide progress reports, and perform code review and peer feedback....

Overview: The Senior Compliance Testing Analyst  is responsible for the leading and execution of compliance testing engagements utilizing a risk-based approach in line with department standards to ensure the Bank’s compliance with applicable laws, rules & regulations. These responsibilities include leading and planning the execution of testing and reporting, as well as, the oversight and coaching of team members to deliver a quality product in line with department standards.  Position Responsibilities: Interface with all layers of the organization predominantly independently to obtain information related to processes and controls. Perform compliance testing in accordance with department and professional standards. Specific compliance testing responsibilities include the planning and execution of control and substantive testing, assistance in the review of testing, and evaluating results to determine if control weaknesses or testing exceptions exist....

Synergistic IT is a full-service staffing and placement firm servicing client in America for the past 12+ years. We are dedicated towards fulfilling the IT needs of our clients. From staffing to full implementation of projects we provide the highest quality IT Services. We don't just help you secure a Tech Job, but we build your solid career in technology. Job description Responsibilities: 1. Work on Java, Spring, and Hibernate with React as frontend technology 2. Work with familiarity with RESTful APIs for back-end services Required Candidate profile Skills Required: Outstanding Communications and Interpersonal Skills. English Proficiency (Speaking & Writing) Basic knowledge of C, C++,Core Java, Knowledge in J2EE / Spring concepts Knowledge XML parsing and AJAX concepts Education Requirement: Bachelors, Masters in Computer Science/ Computer Engineering/ Information Systems/Information Technology/ Electrical Engineering/ Mechanical Engineering. Benefit's of...

Overview: As a Workday Consultant, you’ll be a lead consultant in implementing and configuring Workday solutions for our COE partners and managers and a subject matter expert in your chosen Workday specialist capability or capabilities – such as Recruitment, Time tracking, Payroll, Projects etc. As a specialist in a team of consultants, you will manage relationships with the COE, shape and deliver solutions that are viable and aligned to their needs. By truly understanding their business, you’ll provide consulting and guidance to the HR COEs. As a subject matter expert, you’ll use your technical and professional expertise to mentor and guide team members, providing thought leadership, innovation building, and improving specialist knowledge. Primary Responsibilities: Prepare well-documented functional specifications for assigned projects, test plans, test scripts and execution of test scripts.                            Responsible for research analysis of complex...

THIS IS A FULLY REMOTE POSITION! Oldham-Gryska is growing its team and is looking for good Sales Representatives with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Sales Representatives with ambitious goals. About Sales Representative’s Position: As a Sales Representative, you will be the bridge between the company and the customer. You'll have the choice to participate in a career track to management within 60-90 days of tenure. A training program that promotes from within, designed to give you full control of a successful career path with the company from day one. Our representatives do not cold-call or solicit for clients; instead, we have a public relations department that has connections with over 44,000 groups across North America and we help provide them with supplemental benefits. Requirements: ·...