TEKsystems is building a team to support a local client to provide customer service. The role is eligible to be done remotely. Description Job Responsibilities Provides application and technical support for and obtains support request by responding to incoming calls interviewing clients verifying information, troubleshooting applications issues, Informs clients by explaining procedures answering questions providing information. Maintains communication equipment by reporting problems. As part of the TEKsystems' Support team, you will be helping clients with technical difficulties or with questions and concerns in regards to their casesstatus. Since you'll be fielding calls of a highly sensitive matter from all over, the best fit candidate for this role will have great patience and understanding and above all- exude excellent customer service and empathy. You will be given the needed training to make you successful in this role All support positions are Work From Home (WFH) Job...

SUMMARYThe primary purpose of this position is to develop innovative and interactive learning programs for Rite Aid Associatesand to ensure all training programs support the Rite Aid culture and strategic pillars.The Learning Development, Specialist is empowered to be an innovative and creative Learning professional with an eyefor visual design aesthetics. The ideal candidate must be self-driven with a high degree of ownership and have excellentauthoring software skills. You must thrive in a fast-paced environment and have a demonstrated capacity to balancespeed and quality.ESSENTIAL DUTIES AND RESPONSIBILITIESThe associate is responsible for the functions below, in addition to other duties as assigned:Creates visually engaging and effective learning assets, utilizing authoring tools such as Articulate 360 (Rise,Storyline), Vyond, Visme, InDesign and CamtasiaCollaborates within a team matrix on new and existing training strategiesCurates final learning assets and partners with LMS...

SUMMARYThe individual will work directly with company executives, including the SVP and VP of Strategic Initiatives, on Rite Aid's most high-profile projects, including defining, scoping, developing and implementing strategies. This role will likely include product ownership of new digital health initiatives.This is a unique opportunity to leverage and build upon a traditional strategy skill set via direct ownership and execution of high-visibility projects. The person in this role will have tremendous impact potential given close collaboration with senior leadership that reduces political barriers to execution. In addition to the Strategic Initiatives leadership, the individual will work closely with other executives across the organization as relevant to each project, garnering deep experience in all aspects of the retail pharmacy and PBM industries, and healthcare more broadly.Frequent independent judgments are essential. The incumbent is also required to perform all tasks in...

EDUCATIONAL, CERTIFICATE and LICENSE REQUIREMENTS:- Bachelors Degree in Arts/Sciences (BA/BS)Accounting or BusinessrequiredCertificates, Licenses, and/or Registrations- Certified Information Systems Auditor (CISA) preferred- Certified Information Systems Manager (CISM) preferred- Certified Risk and Information Systems Control (CRISC) requiredEXPERIENCE, SKILL and ABILITY REQUIREMENTS:- Auditing, Risk Analysis, TechnologyrequiredJOB DESCRIPTION:SUMMARYThe primary purpose of this position is to provide information security expertise in the analysis, assessment, development and evaluation of security solutions and architectures to secure applications, operating systems, databases and networks.Frequent independent judgments are essential. The incumbent is also required to perform all tasks in observance of Rite Aids brand and strategy and adhere to our core values and service attributes.ESSENTIAL DUTIES AND RESPONSIBILITIESThe associate is responsible for the functions below, in...

Company : Highmark Inc Job Description : JOB SUMMARY This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures that responses to inquiries are completed timely and according to established service and quality standards. ESSENTIAL RESPONSIBILITIES Resolve customer inquiries and complaints via written, telephonic and face-to-face communication in a timely and accurate manner. Prepare adjustments for services not properly processed, either systematically, or by forwarding to the appropriate area for follow up and resolution. Meet all production, quality, and adherence standards. Attends all required training classes. Elevate issues to next level of supervision, as appropriate. Maintain accurate records, including timekeeping records. Other duties as assigned or requested. EDUCATION Required...

Position: Java/Angular Developer Location: Camp Hill, PA (After Covid) Duration: 6 months Contract to Hire Rate: OPEN Interview: Video Key skills: Angular 7 or above, Java Our client is seeking a Java/Angular Developer. Candidates must have experience with Angular 7 or above. The location is Harrisburg, PA area (after Covid-19 lifts). This is a long term, contract to hire role. . Duties and Responsibilities: Provides application development services typically as a of a project team or in an application support role. Developers analyze, design, code, test and implement systematic solutions to meet customer requirements that adhere to IT standards and policies. Developers provide general support to maintain applications that meet the service levels, system availability, performance and quality levels required by their customers. Qualifications: 5-7 years of Java full stack programming experience Will create Java services for a Pega front end...

SUMMARY The Project Manager Marketing Operations will manage the overall planning, control, status reporting and delivery of a low to high complexity projects to ensure that project goals and objectives are met within the agreed upon time, scope, budget and resource requirements. This role serves as a central point between the Creative team and other departments within the organization to ensure that projects are completed successfully. The ideal candidate for this role is a strong communicator and problem solver with an ability to motivate and rally project teams. ESSENTIAL DUTIES AND RESPONSIBILITIES The associate is responsible for the functions below, in addition to other duties as assigned: Manage and prioritize concurrent creative projects of low, medium and high complexity from kick-off to completion, including the creation of project schedules, tracking and ensuring all deliverables are met and regularly communicating status with all team members Manage the...

SUMMARYThe National Accounts Manager will coordinate the preparation, analysis, review, and projection of the financial impact of assigned third party contracts and terms. This role will work directly, partner and collaborate with Contract Director to evaluate and negotiate these contracts at the Rite Aid Retail Pharmacy while ensuring that the interests of Rite Aid (RAD) are monitored and protected. Maximize returns to RAD by reviewing existing contract terms and contract performance reports; analyze alternative opportunities; work with Market Access Analytics to evaluate results of current contract terms and forecasting changes to market that may impact future results; recommend strategies for negotiating changes on terms and conditions for existing contracts as well as strategies for successfully negotiating new contracts with third party contractors.ESSENTIAL DUTIES AND RESPONSIBILITIESThe associate is responsible for the functions below, in addition to other duties as...

EDUCATIONAL, CERTIFICATE and LICENSE REQUIREMENTS:- Bachelors Degree in Arts/Sciences (BA/BS)Information Services, Information Technology or Business Systemsrequired- Masters degree in Arts/Sciences (MA/MS)Information Services, Information Technology or Business SystemspreferredEXPERIENCE, SKILL and ABILITY REQUIREMENTS:- 7 years of experience inInformation Systems Leadershiprequired- Or equivalent combination of education and experienceJOB DESCRIPTION:Champion and lead process improvement projects across the Technology Services organization, crossing Rite Aid and its affiliated companies. Interface with all levels of leadership in the organization to achieve process improvements. (this position is not only support focused, but is responsible for Process Improvement spanning all Technology Services areas across all Companies)Frequent independent judgments are essential. The incumbent is also required to perform all tasks in observance of Rite Aids brand and strategy and adhere to...