Jan 28, 2023
This position is to support TSA! 100% Remote Our Call Center supports TSA ( The Transportation Security Administration) by responding and resolving Recruiting and Hiring inquiries transferred from the Tier 1 Customer Service Center (Phone/E-mail), as well as direct inquiries from candidates and employees in a timely manner and provides general information/assistance. The Contact Center resolves general inquiries from candidates regarding their application status, test scheduling information, and other related inquiries. The Call Center is operational between the core hours of 7:00 AM and 10:00 PM Eastern Time (ET) Monday through Friday, 11:00 AM to 3:00 PM ET on Saturday, 12:00 Noon to 4:00 PM ET on Sunday. excluding federal holidays. Shift currently available is 1:30-10pm EST after training***** The Call Center Representative I answers inbound calls in a call center with the goal of resolving candidates recruiting hiring questions, concerns, and issues. The goal is to resolve...
Dunhill Professional Search
Remote * (Chesapeake, VA, USA)