Under the direction of the Customer Service Management team, the Sales Representative aides our customers through their automotive accessories purchasing experience. The Sales Representative is essential in directing consumers to the best aftermarket parts for their vehicle to create their dream build. This position gives you the opportunity to make a generous monthly bonus working from home! Love cars and trucks and want to be part of the team? You will: Take incoming calls from customers concerning and other high value accessories who are interested in placing orders, inquiring about returning product, etc. Listen to the customer to develop an understanding of their distinct circumstances and needsMake outbound calls to existing customers to follow up on sales leads (quotes) and close sales Take inbound calls from any/all queues as needed and directed by leadership Displays professional, courteous demeanor when handling customer calls. Provides prompt, efficient service to...
Jan 16, 2021
Full-Time
Under the direction of the Customer Service Management team, the Sales Representative aides our customers through their automotive accessories purchasing experience. The Sales Representative is essential in directing consumers to the best aftermarket parts for their vehicle to create their dream build. This position gives you the opportunity to make a generous monthly bonus working from home! Love cars and trucks and want to be part of the team? You will: Take incoming calls from customers concerning and other high value accessories who are interested in placing orders, inquiring about returning product, etc. Listen to the customer to develop an understanding of their distinct circumstances and needsMake outbound calls to existing customers to follow up on sales leads (quotes) and close sales Take inbound calls from any/all queues as needed and directed by leadership Displays professional, courteous demeanor when handling customer calls. Provides prompt, efficient service to...
**Must be Bilingual (Fluent in Spanish and English)****Description:**+ Call center supporting California unemployment.+ Determines requirements by working with customers.+ Answers inquiries by clarifying desired information by researching, locating, and providing information.+ Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems.+ Fulfills requests by clarifying desired information; completing transactions, and forwarding requests.+ Maintains call center database by entering information.+ Keeps equipment operational by following established procedures, and reporting malfunctions.+ Enhances organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.**Skills & Qualifications:**+ Inbound and outbound customer service in a call center+ Following up on peoples unemployment claims+...
Jan 16, 2021
Full-Time
**Must be Bilingual (Fluent in Spanish and English)****Description:**+ Call center supporting California unemployment.+ Determines requirements by working with customers.+ Answers inquiries by clarifying desired information by researching, locating, and providing information.+ Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems.+ Fulfills requests by clarifying desired information; completing transactions, and forwarding requests.+ Maintains call center database by entering information.+ Keeps equipment operational by following established procedures, and reporting malfunctions.+ Enhances organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.**Skills & Qualifications:**+ Inbound and outbound customer service in a call center+ Following up on peoples unemployment claims+...
