[Customer Support / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Service Rep you'll: Answer incoming calls-emails-faxes-and-other inquiries according to department standards and provide appropriate and timely responses; Process orders-product returns-and-credits for multiple brands with a high level of speed and accuracy; Respond to inquiries regarding order status-product information-claims/returns-account status-etc; Assess problems or issues to determine and implement appropriate resolutions to both internal and external customers...Hiring Fast >>

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work . SM Senior Service Account Managers (Member Advocates) are responsible for first-level response and resolution of escalated issues with external and internal customers. If you are located in Oklahoma area, you will have the flexibility to telecommute* as you take on some tough challenges. Training will be conducted virtually from your home. *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Manage overall delivery of benefits and services by providing support and guidance to existing and potential customers to ensure continued membership. Provide expertise and customer service support to members, customers, and/or providers Identify...