Overview Are you an experienced Customer Service professional motivated to leverage a customer centric approach to assist home owners in a highly visible position? LoanCare, one of the leading national providers of full service subservicing and interim subservicing in the mortgage industry, seeks an individual with a history of progressive experience delivering service that exceeds expectations in a growing and inspiring industry. The ideal candidate will be a dynamic individual who rigorously advances our mission while consistently delivering exceptional service. If you possess presence and confidence in your ability to promote our core values of entrepreneurship and empowerment, now is the time to join our team and become a part of something big.A DAY IN THE LIFE In this role, you willAssist homeowners with routine or complex issues and requests, in a call center environmentUse an advanced telephony systemExplain mortgage based process informationMake decisions to resolve customer...

Cytel provides unrivaled biostatistics and operations research knowledge to our customers in the life sciences industries in the form of both software and services. At Cytel, we work hard to create successful careers with significant professional growth for our employees, as a result of which they work hard to make Cytel successful. Cytel is a place where talent, experience and integrity come together to advance the state of clinical development. Cytel's FSP group is growing and hiring well-rounded Principal Biostatisticians to provide statistical support, with a focus on ad-hoc work for clinical studies, and some publications support, across a variety of therapeutic areas. You will participate in the development of study protocols including participation in study design discussions and sample size calculations, and review CRFs and data review guidelines. Additionally, you will: Develop statistical analysis plans (SAPs) including analysis dataset and TLG specifications...

Location: Remote; Serving Options Schools in Chicago, IL Employment Status/hours: Full-time; Monday - Friday (during traditional school hours) Service Term: August 9, 2021 - June 2022 **Who We Are** Saga Education is a national nonprofit, founded in 2014 and aimed to confront educational inequity to support historically under-served schools and their students. Saga Education has dedicated itself to providing high-dosage, in-school tutoring in partnership with public high schools. Since our founding, Saga Education and our tutoring fellows have served over 17,600 students across Chicago, New York City, Washington, D.C. and Broward County. In the 2 school year, Saga Education is exploring partnerships with several new city districts including Providence, RI and Charleston, SC. Saga Education is a proud member of AmeriCorps' network of programs. For more information about Saga Education's mission, please visit us at . **The Work and Why It Matters** Nationwide, students are...

TTEC is seeking a Solutions Engineer to join our Business Transformation team. This is a telecommuting opportunity with limited travel requirements. As part of our Business Transformation Professional Services team, you will work on technical design, development and implementation of conversational applications including AI/Conversational BOTs for enterprise clients. **What you'll be doing:** - Develop, Test and Implement AI/Conversational BOTs as per the design. - Participate in design and requirement gathering sessions. - Participate in BOT Analysis and Tuning processes. - Assist in the design and creation of compelling proposals and develop demos. - Work on Production Support Issues. - Develop multi-channel product integrations to deliver on customer needs/requirements.

TTEC is seeking a seasoned **Sr Manager of Workforce Management** to join our Customer Managed Services team. We help bring technology and human connections together to deliver amazing customer experiences every time. We need you- our next director of workforce management - to help us continually find ways to exceed customers' needs and build the relationships that keep them delighted and loyal! **What you'll be doing:** The Senior Manager of Workforce Management will be able to work with Operations Executive Leadership (Director/Executive Director) to drive account profitability via excellent associate staffing decisions for multiple client program/projects. You are responsible for overall WFM delivery, support and execution across multiple programs/clients. This could include providing "in-house" support for a TTEC client who contracts with us for that expertise. This role supports and develop a team of WFM Leaders. Working to ensure that all members of the team are focused on...

**OVERVIEW OF THE COMPANY** Fox News Media FOX News Media operates the FOX News Channel (FNC), FOX Business Network (FBN), FOX News Digital, FOX News Audio, FOX News Books, the direct-to-consumer digital streaming services FOX Nation and FOX News International and the recently announced AVOD platform FOX Weather. Currently the number one network in all of cable, FNC has also been the most watched television news channel for 19 consecutive years, while FBN currently ranks among the top business channels on cable. Owned by FOX Corporation, FOX News Media reaches 200 million people each month. **JOB DESCRIPTION** **SUMMARY:** FOX is proud to support a culture of creativity, entrepreneurial spirit and community that attracts the industry's brightest talent. T he FOX News Media Virtual College Associate Program is for motivated college students who are passionate about the news industry. College Associates are paid to gain real world work experience with guidance from top news...

TTEC is searching for a Product Demonstration leader, an engaging executive who can combine technology expertise with an ability to draw in audience through strong communication skills and presentation capabilities. Supporting a global sales organization, this role will provide a managing and coordinating point of contact to define, lead and maintain the demonstration environment for TTEC's broad range of Contact Center platform and applications solutions. This includes ensuring all TTEC capabilities can be shown in a manner consistent with the strategic message for Customer Experience as a Service - as it is today and as it evolves. This role will create and maintain the processes for producing and presenting customized demonstrations for enterprise pursuits, whether that be through live demonstrations, video presentations, PowerPoint or a combination thereof. Core to this capability is the ability to collaborate closely with engineers, subject matter experts, sales leaders and...

TTEC Consulting's Insights Practice is looking for a Remote Senior Marketing Analytics Consultant to manage and deliver a diverse range of analyses and provide value-added marketing consulting to a Fortune 20 client. More specifically, this person will help drive strategic thinking and insights for our large-scale, co-branded credit card client. The role is expected to provide insights on the overall performance of the business, discover new growth opportunities, and provide strategic direction on the development of marketing strategies for the client. The Senior Marketing Analytics Consultant will bring to TTEC in-depth marketing analytics experience, with a solid understanding of direct marketing, CRM, and analytic concepts. An ability to turn data into insights and recommendations is critical. Additionally, knowledge of targeted marketing campaign measurement including population sampling, weighting, incrementality measurement, and significance testing is a plus. The ideal...

++TTEC is seeking a Messaging Implementation Manager to join our Business Transformation team.++ This is a telecommuting opportunity with limited travel requirements. As part of our Business Transformation Professional Services team, you will work closely with an assigned portfolio of clients. Your focus will be implementing the messaging platform so clients can successfully leverage the messaging platform and tools to achieve their Customer Experience and Operational goals. **What you'll be doing:** - **Strategic Intent** - Understand and demonstrate a thorough understanding of the customer's business goals and objectives. - Proactively provide thought leadership, ideas and recommendations in support of customer initiatives and goals. - **Program Management** - Ensure projects adhere to standard project management methodologies, are delivered on-time and under budget. - Work with TTEC and Vendor messaging teams to oversee solution, deployment projects, and ensure...

The Account Executive Team is the business partner for assigned clients and leads client services within Acxiom across key stakeholders. This team is focused on account retention, revenue growth and profitability as indicated by the Account Plan. They drive client satisfaction and engage in extensive client communication, bringing new ideas and solutions to the client and troubleshooting account complications. DUTIES AND RESPONSIBILITIES: - Achieves revenue run rate and incremental growth targets, profitability targets and other sales related goals within named book of accounts. - Proactively identifies new revenue opportunities and drives account growth and profitability acceleration including new business, up-sell and cross-sell opportunities. - Owns extensive client communication, strategic planning and troubleshooting account complications to promote client satisfaction. Develops and improves executive level relationships within named account(s). - Promotes the Acxiom-Client...

The Senior Manager Delivery serves as a client's day-to-day point of contact for an account. You will provide vision, leadership, and guidance to associates, as well as train and mentor your direct reports to ensure an inclusive, motivating work environment that achieves successful business outcomes that meet client expectations. In this role, you will take accountability for client deliverables, ensuring quality, and leading your team's work to ensure success. This client is a top 5 client in its industry with high expectations. The team that supports the client must expect their day-to-day to be fast-paced and high-energy and needs a leader that thrives in this type of environment. This role can be home-based almost anywhere in the U.S. What you will do: - Work directly with the client and be the point of contact for the client to establish priorities and with the team to provide solution impact analysis and Level of Effort for work completion - You will be the client's main...

The Client Management Director (CMD) is the owner of a portfolio of Acxiom client relationships. The CMD manages and maintains these client relationships and owns the P&L for the portfolio of accounts. The CMD is responsible for the creation and execution of the account strategy for each account and is responsible for client satisfaction. The CMD acts as the coordination point for all client services within Acxiom (account management, sales, lines of business, delivery and technology services). The CMD is focused on business retention, revenue growth and profitability of the portfolio. The CMD communicates the Acxiom story, the value of the Acxiom solutions and relates them to each individual client's business strategy and requirements. What you will do: - Leads, develops and maintains the Account Business Plan for each assigned account. - Develops the documentation and execution of the long term account strategy that is updated routinely in salesforce.com resulting in growth,...

Job Description: The Call Center Pharmacy Supervisor works closely with staff and reports to the Call Center Manager to ensure consistency in programs for the Medicaid recipient and facilitates effective interfaces among team members, providers, and Medicaid recipients. In this Pharmacy Help Desk supervisory role, you will also ensure the day-to-day implementation of Medicaid services policies and procedures. Position Prerequisites: Bachelors degree or equivalent work experience or combination of education and experience Certified Pharmacy Technician preferred Experience with Medicaid or Call Center experience preferred Qualified by education or experience to provide oversight Valid pharmacy technician license/certification/registration as required by state law. If national certification is required, it must be from an accredited pharmacy technician certification program (e.g. PTCB, ExCPT, etc.) Flexibility to travel to Conway, AR occasionally Essential Functions:...

We are looking for a Full Time Work from Home Customer Service Representative. This position offers an opportunity to grow and establish a career from within. Prior customer service and/or client care experience is preferred but not required as we will provide full training. We are looking for someone with great communication skills, excellent time management skills and that can work independently. This is a work from home position for the residents of the state of Arkansas. The responsibilities include but are not limited to: Explanation of our products and services Provide guidance and route feedback Help our customers with upgrades and downgrades Answering questions or concerns Manage referrals and accounts Other duties as assigned Job Requirements: High School Diploma, strong communication skills and desire to work with people are necessary requirements for the position. We are looking for someone that is able to commence work within 0-2 weeks....

Liveops: Flexibility. Autonomy. Freedom. We're ranked 3rd in Flexjob's 2021 Top 100 Companies with Remote Jobs Build a thriving work-at-home business providing remote customer service for top brands. We are seeking Independent Contractor Agents to provide virtual services to our client's customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. As an Independent Contractor Agent, you can: Set your own schedule to work around your life. Enjoy the freedom and flexibility of being your own boss. Work from home or any quiet place. Our Clients look for people who are comfortable: Conducting inbound/outbound customer service calls. Creatively solving problems. Quickly assessing customer needs and providing sound solutions. Documenting details of calls and...

Liveops: Flexibility. Autonomy. Freedom. We're ranked 3rd in Flexjob's 2021 Top 100 Companies with Remote Jobs Build a thriving work-at-home business providing remote customer service for top brands. We are seeking Independent Contractor Agents to provide virtual services to our client's customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. As an Independent Contractor Agent, you can: Set your own schedule to work around your life. Enjoy the freedom and flexibility of being your own boss. Work from home or any quiet place. Our Clients look for people who are comfortable: Conducting inbound/outbound customer service calls. Creatively solving problems. Quickly assessing customer needs and providing sound solutions. Documenting details of calls and...

Liveops: Flexibility. Autonomy. Freedom. We're ranked 3rd in Flexjob's 2021 Top 100 Companies with Remote Jobs Build a thriving work-at-home business providing remote customer service for top brands. We are seeking Independent Contractor Agents to provide virtual services to our client's customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. As an Independent Contractor Agent, you can: Set your own schedule to work around your life. Enjoy the freedom and flexibility of being your own boss. Work from home or any quiet place. Our Clients look for people who are comfortable: Conducting inbound/outbound customer service calls. Creatively solving problems. Quickly assessing customer needs and providing sound solutions. Documenting details of calls and...

The SFDC/Marketo Marketing Specialist will be responsible for supporting and executing digital marketing campaigns for Acxiom. This includes responsibility for data integrity, list loading, reports, dashboards, as well as supporting the execution of marketing automation programs and lead nurturing campaigns. Additional responsibilities may include marketing business process optimization, marketing lead flow analysis, as well as marketing operations best practices creation and publishing. As a member of the Marketing Operations team, you will work cross-functionally with Marketing, Sales, Product Development, Legal, Privacy, Security, and IT, as well as with Acxiom's leadership. DUTIES AND RESPONSIBILITIES : - Support global demand generation activities with list imports, record cleansing, and data field setup. - Build and maintain data hygiene campaigns to keep data integrity inside Salesforce.com and Marketo. - Implement and manage demand-generation infrastructure and operational...

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do. The Role You will work on project teams implementing Veeva's cloud software applications. Participate in business process discovery workshops, gather requirements, configure the solution, help with testing and final deployment. Explain solutions to a variety of audiences and provide subject matter expertise on Veeva applications and technical design. What You'll Do - Collaborate with experienced Senior Consultants...

As a Junior Product Marketer for Acxiom, you will be responsible for the outbound marketing activities and product marketing for Acxiom's data management solutions and analytics services portfolio of offerings. You will craft the market message and positioning for your solutions working closely with product management teams supporting the product and roadmap objectives. The Junior Product Marketer provides product marketing and general marketing support including driving in market demand gen and awareness campaigns, and building high caliber product content and sales enablement materials. You'll conceive and develop innovative marketing programs that drive demand with guidance from product marketing leadership. Attention to detail and an eye for quality, along with the ability to grasp and translate technical data-driven capabilities into user benefits is crucial. RESPONSIBILITIES: - Apply an outside in approach in crafting product/solution positioning and messaging highlighting...