Johnson Health Tech
Remote * (Cottage Grove, WI, USA)
Description: Position Overview: Horizon Fitness / North America Ecommerce team is a rapidly expanding team of fitness professionals. Under the direction of the Senior Web Developer, the Interactive Designer/Front End will be responsible for building our awareness and reputation in various digital and traditional channels in accordance with company policies and procedures. This is a non-supervisory position with the ability to work remotely. Responsibilities: Ecommerce is ever changing. The right person will be flexible, ready to learn, and able to help in various different capacities on the team. • Work with lead developer to build interactive pages and features across all websites • Work closely with merchandiser to build out product descriptions, pages, templates, and other high converting material • Ecommerce Sites • Build product page templates and product stores • Create dynamic ways for customers to interact with products and features • Integrating in...
Jan 17, 2021
Description: Position Overview: Horizon Fitness / North America Ecommerce team is a rapidly expanding team of fitness professionals. Under the direction of the Senior Web Developer, the Interactive Designer/Front End will be responsible for building our awareness and reputation in various digital and traditional channels in accordance with company policies and procedures. This is a non-supervisory position with the ability to work remotely. Responsibilities: Ecommerce is ever changing. The right person will be flexible, ready to learn, and able to help in various different capacities on the team. • Work with lead developer to build interactive pages and features across all websites • Work closely with merchandiser to build out product descriptions, pages, templates, and other high converting material • Ecommerce Sites • Build product page templates and product stores • Create dynamic ways for customers to interact with products and features • Integrating in...
Johnson Health Tech
Remote * (Cottage Grove, WI, USA)
Description: Position Overview: Under the direction of the Customer Technical Support Supervisor, the Customer Technical Support Agent performs a variety of customer tech support duties in accordance with company policies and procedures. Responsibilities include fielding customer calls, emails and chats to help troubleshoot equipment issues, order parts and schedule service visits as needed with the goal of issue resolution and customer satisfaction. This is a non-supervisory position with the ability to work remotely once on-site training is complete and daily performance metrics are met. Responsibilities: Provide an outstanding experience to our customers: • Field phone calls, emails, and chats as assigned from customers in need of technical product support • Follow posted protocols and diagnostics to help troubleshoot problems in the most efficient and cost-effective means available; if necessary, identify proper parts needed to resolve issues • Create...
Jan 17, 2021
Description: Position Overview: Under the direction of the Customer Technical Support Supervisor, the Customer Technical Support Agent performs a variety of customer tech support duties in accordance with company policies and procedures. Responsibilities include fielding customer calls, emails and chats to help troubleshoot equipment issues, order parts and schedule service visits as needed with the goal of issue resolution and customer satisfaction. This is a non-supervisory position with the ability to work remotely once on-site training is complete and daily performance metrics are met. Responsibilities: Provide an outstanding experience to our customers: • Field phone calls, emails, and chats as assigned from customers in need of technical product support • Follow posted protocols and diagnostics to help troubleshoot problems in the most efficient and cost-effective means available; if necessary, identify proper parts needed to resolve issues • Create...
Johnson Health Tech
Remote * (Cottage Grove, WI, USA)
Position Overview: Under the direction of the Direct Sales Supervisor, the After Warranty Customer Tech Support & Sales position is someone who actively works to maximize our parts sales, improve average order value, acquire new customers, and enhance margins through quality and high-level customer service in accordance with company policies and procedures. Duties include supporting customer sales inquiries via email, voice, and live chat to out of warranty products for several Johnson Health Tech North America (JHTNA) brands and B2C web properties. This is an hourly pay rate plus monthly commission position. **** Position can be your own home office once on-site training in Cottage Grove, WI is complete. All equipment is provided. Training is expected to be three to four weeks. During that time you will need to be in the facility on a daily basis and commute in. ***** Responsibilities: Online Sales Customer Support - Finished Goods • Use sales tactics to: •...
Jan 17, 2021
Position Overview: Under the direction of the Direct Sales Supervisor, the After Warranty Customer Tech Support & Sales position is someone who actively works to maximize our parts sales, improve average order value, acquire new customers, and enhance margins through quality and high-level customer service in accordance with company policies and procedures. Duties include supporting customer sales inquiries via email, voice, and live chat to out of warranty products for several Johnson Health Tech North America (JHTNA) brands and B2C web properties. This is an hourly pay rate plus monthly commission position. **** Position can be your own home office once on-site training in Cottage Grove, WI is complete. All equipment is provided. Training is expected to be three to four weeks. During that time you will need to be in the facility on a daily basis and commute in. ***** Responsibilities: Online Sales Customer Support - Finished Goods • Use sales tactics to: •...
