Position Title:Customer Service Representative-Level 1 Duration: 10+ Months Location : Miami, FL *Working from home currently but must be local to Miami site **Work from home may be available for select temps - but must be local **Will pick up equipment on first day **Temp-to-perm opportunity - will be based on attendance and performance among other things **Interviews via Zoom MOBILE SERVICES Must be able to work 11:00am to 10:00pm plus weekends (40 hours) Shifts are: 10:00am to 7:00pm 10:30am to 7:30pm 11:00am to 8:00pm 1:00pm to 10:00pm Roles and responsibility: Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss. This role requires listening to our customer’s concerns and showing empathy while resolving their issue. Because every customer is different we expect you to take the initiative to truly understand our customers current...

Join our mission Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.   Overview If you are a highly motivated individual with an active unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.