[Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year - As a Customer Support Associate you'll: Manage all inbound customer messages via chat, email, and phone; Identify and assess customers' needs, handling each person with care; Log, update, organize, and resolve customer tickets in a timely manner; Work closely with the product team and partners to resolve customer situations; Catalog bugs and feedback given by customers and report to the team; Write/update FAQ articles...Hiring Fast >>

The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 13.5 million members and customers across 14 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. Primary Duties and Responsibilities: Supervise personnel engaged in the sale/servicing of ACG insurance products in a call center environment. Monitor staff sales production and make recommendations to improve results. Ensure adherence to corporate sales and underwriting guidelines. Schedule work hours and assign job duties. Counsel and develop staff with respect to training and career advancement opportunities. Ensure availability of updated information regarding corporate products, including available discounts. Monitor calls and work products to evaluate individual and overall team performance. Monitor sales, ready-to-serve time and other appropriate...

Non Standard Auto Insurance carrier is in need of 2-4 PIP Litigation Adjusters that have Michigan Experience.  Candidates must LIVE IN MICHIGAN   - but the position is remote   Key Responsibilities: Determines policy status and coverage; reviews appropriate policies and endorsements for coverage, limits, and deductibles; immediately notify manager of any claim that may be outside of assigned scope of handling, level, or authority. Makes prompt contact with policyholders, claimants, witnesses, and other parties involved in the loss to set expectations, develop an action plan, and perform an initial exposure assessment. Conducts an investigation to determine coverage, liability, and damages, including recorded statements and coordination of field inspections or experts when necessary based on Department Best Practices. Ensures regular and timely follow-up and brings claims to prompt and appropriate conclusion while keeping the customer informed throughout the life...

Dynamic CRM Developer Dearborn, MI (Remote) Long Term. Position Description: Seeking an MS Dynamics CRM Developer who is part of an agile development team, working on the implementation and support of a customized and integrated Microsoft Dynamics CRM solution within the enterprise. Description of Duties: Configure and coordinate development of the system to meet the business needs Assist with deployment and provisioning activities Provide on-going support of custom applications and objects within Microsoft Dynamics CRM Assist with technical support and incident problem solving Serve as a Subject Matter Expert (SME) within all aspects of CRM software to include technical requirements, system configuration, user requirements, and system upgrades Assist with business analyses during product release management Assist with the evaluation of new technologies to integrate into CRM. Perform CRM application testing of configurations and...