**Job Description:****Job Summary**Responsible for a high volume of inbound calls (7) days a week from customers, patients, team members and other individuals for inquiries, praises or issues/concerns about companys products, policies or services following standard SOPs multiple systems and procedures, working under virtual supervision. Ensures all contacts receive exceptional customer service via skills such as empathy, caring, and courteous as well as being efficient in time management, documentation and grammar. Cross-trained on multiple lines of business as duties may vary based on assigned department and common contacts.This is a work at home position. To be considered, candidates must have an active home phone line (landline only - cell and VOIP services not authorized) and high-speed internet (cable/broadband or fiber optic installed at the time of application.**Job Responsibilities**+ Resolves routine, general questions and problems submitted by customers, physician offices,...
Jan 28, 2021
**Job Description:****Job Summary**Responsible for a high volume of inbound calls (7) days a week from customers, patients, team members and other individuals for inquiries, praises or issues/concerns about companys products, policies or services following standard SOPs multiple systems and procedures, working under virtual supervision. Ensures all contacts receive exceptional customer service via skills such as empathy, caring, and courteous as well as being efficient in time management, documentation and grammar. Cross-trained on multiple lines of business as duties may vary based on assigned department and common contacts.This is a work at home position. To be considered, candidates must have an active home phone line (landline only - cell and VOIP services not authorized) and high-speed internet (cable/broadband or fiber optic installed at the time of application.**Job Responsibilities**+ Resolves routine, general questions and problems submitted by customers, physician offices,...
**Job Description:****Job Summary**Responsible for a high volume of inbound calls (7) days a week from customers, patients, team members and other individuals for inquiries, praises or issues/concerns about companys products, policies or services following standard SOPs multiple systems and procedures, working under virtual supervision. Ensures all contacts receive exceptional customer service via skills such as empathy, caring, and courteous as well as being efficient in time management, documentation and grammar. Cross-trained on multiple lines of business as duties may vary based on assigned department and common contacts.This is a work at home position. To be considered, candidates must have an active home phone line (landline only - cell and VOIP services not authorized) and high-speed internet (cable/broadband or fiber optic installed at the time of application.This is a full-time position with compensation at $11.00/hour.**Job Responsibilities**+ Resolves routine, general...
Jan 28, 2021
**Job Description:****Job Summary**Responsible for a high volume of inbound calls (7) days a week from customers, patients, team members and other individuals for inquiries, praises or issues/concerns about companys products, policies or services following standard SOPs multiple systems and procedures, working under virtual supervision. Ensures all contacts receive exceptional customer service via skills such as empathy, caring, and courteous as well as being efficient in time management, documentation and grammar. Cross-trained on multiple lines of business as duties may vary based on assigned department and common contacts.This is a work at home position. To be considered, candidates must have an active home phone line (landline only - cell and VOIP services not authorized) and high-speed internet (cable/broadband or fiber optic installed at the time of application.This is a full-time position with compensation at $11.00/hour.**Job Responsibilities**+ Resolves routine, general...
**Job Description:****Job Summary**In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume customer inquiries, working under direct supervision. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information. Duties may vary based on assigned department. This role will support our Home Delivery team.**This is a work at home position. To be eligible for this role you must reside in the state of Arizona and hold an active Arizona Pharmacy Technician license at time of application. You will also be required to have an active home phone line (cell and VOIP not supported) and high-speed internet connection (DSL and Satellite not supported) by time of offer. These utilities will not be reimbursed by Walgreens.****This position is full-time,...
Jan 28, 2021
**Job Description:****Job Summary**In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume customer inquiries, working under direct supervision. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information. Duties may vary based on assigned department. This role will support our Home Delivery team.**This is a work at home position. To be eligible for this role you must reside in the state of Arizona and hold an active Arizona Pharmacy Technician license at time of application. You will also be required to have an active home phone line (cell and VOIP not supported) and high-speed internet connection (DSL and Satellite not supported) by time of offer. These utilities will not be reimbursed by Walgreens.****This position is full-time,...
Professionally assist inbound callers with status updates and referrals for radiology and imaging needs. Ensure that accurate information is entered into the system. This opportunity is REMOTE and all computer equipment will be included! Must live within 1 hour of Chicagoland area. DUTIES?/?RESPONSIBILITIES: •Responds to inbound calls initiating exam requests following established processes, meets quality and production standards. •Verifies insurance coverage and completes pre-authorization process •Initiates and manages clinical referrals for pre-authorization •Acts as a liaison between hospital, health plans, physicians, patients, vendors and other referral sources. •Enters referrals, documents communications and actions in system. SKILLS?/?REQUIREMENTS?/?QUALIFICATIONS •1-3 years of experience in a high-volume, interactive customer service or call center environment •Must live within 1 hour of Chicagoland area •Minimally high school or GED completed •Strong Microsoft...
Jan 28, 2021
Professionally assist inbound callers with status updates and referrals for radiology and imaging needs. Ensure that accurate information is entered into the system. This opportunity is REMOTE and all computer equipment will be included! Must live within 1 hour of Chicagoland area. DUTIES?/?RESPONSIBILITIES: •Responds to inbound calls initiating exam requests following established processes, meets quality and production standards. •Verifies insurance coverage and completes pre-authorization process •Initiates and manages clinical referrals for pre-authorization •Acts as a liaison between hospital, health plans, physicians, patients, vendors and other referral sources. •Enters referrals, documents communications and actions in system. SKILLS?/?REQUIREMENTS?/?QUALIFICATIONS •1-3 years of experience in a high-volume, interactive customer service or call center environment •Must live within 1 hour of Chicagoland area •Minimally high school or GED completed •Strong Microsoft...
Advanced Clinical is a global clinical development organization that provides CRO, FSP, Quality & Validation, and Strategic Resourcing services for biopharmaceutical and medical device organizations. Our mission is to deliver a better clinical experience for our clients. With global experience in over 50 countries, we are committed to improving all lives touched by clinical research. We understand the complex nature of the clinical research industry and approach each opportunity with compassion. Together, we answer the hopes of patients and healthcare professionals with industry-leading services in global life-sciences. As part of the Advanced Group family of companies, Advanced Clinical employees provide the support, structure, and professional background and experience for better clinical trials and research. They are the foundation of our energetic and collaborative environment, where constant learning and service to others take top priority. We seek dynamic, hard-working...
Jan 26, 2021
Advanced Clinical is a global clinical development organization that provides CRO, FSP, Quality & Validation, and Strategic Resourcing services for biopharmaceutical and medical device organizations. Our mission is to deliver a better clinical experience for our clients. With global experience in over 50 countries, we are committed to improving all lives touched by clinical research. We understand the complex nature of the clinical research industry and approach each opportunity with compassion. Together, we answer the hopes of patients and healthcare professionals with industry-leading services in global life-sciences. As part of the Advanced Group family of companies, Advanced Clinical employees provide the support, structure, and professional background and experience for better clinical trials and research. They are the foundation of our energetic and collaborative environment, where constant learning and service to others take top priority. We seek dynamic, hard-working...
