Pennymac
Remote * (Edina, MN, USA)
Overview Responsibilities include cultivating new and assisting existing PennyMac wholesale mortgage clients. Build and maintain relationships with Mortgage Brokers, Community Banks and Credit Unions for PennyMac Broker Direct Channel ensuring client success. Develop long-term relationships with prospects and clients to arrange in person appointments for Market Sales Managers in addition to addressing inbound leads and inquiries. Serve as subject matter experts, answering all account questions regarding pricing, loan information, PennyMac products, and broker channel technology to ensure a positive customer experience for clients. Job Description Develop prospective accounts and manage all business opportunities Mentor Account Executives with the purpose of improving conversion rates, overall sales and compliance effectiveness Provide input on business plans to help meet production goals Assist with escalation issues Operate as a key point of contact for Brokers,...
