Title: Technical Support Engineer Overview of position: If youhavesolid organizational skills, enjoy workingin a fast paced,collaborative environment and have a passion for customer serviceand technologythen we would love to hear from you. As aTechnical SupportEngineeryou areresponsible for providingremote systems support and maintenance for mission-critical Radiology imaging and workflow systems deployed at customer facilities around the world. A training and mentorship program will be provided on all the IWS suite of productsin order toobtain specialized knowledge and professional judgment to investigate and analyze issues to help in problem solving and resolution to root cause. As a company we offer many opportunities for our employees to grow their careers.Change Healthcareoffers a competitive wage based on your skills, experience and qualifications and a comprehensive benefits package which includes RRSP matching, Stock Purchase Plan and yearly Education funding. As...

Description General Summary: The Customer Service Rep is responsible for resolving inquires and complaints by providing effective feedback to patients, providers, insurance carriers, and attorneys over the telephone. The CSR is responsible for professionally responding to calls inquiring about making payment, updating billing information and any other inquiries regarding patient accounts or medical services provided. Duties and Responsibilities: - Promptly answers and processes telephone inquiries such as billing information updates - Handles upset callers in a calm and professional manner - Partners with other departments to gather additional information in order to answer questions - Assists with correction of information required for claims resolution - Maintains confidentiality and ensures compliance with HIPAA policies and procedures Other related responsibilities: - Performs basic clerical functions such as photocopying, scanning, fax, sorts and distributes mail - Assist with...