Work from Home- Call Center CSR job details: location:Gaithersburg, MD (remote) salary:$11 - $13 per hour date posted:Wednesday, March 24, 2021 experience:Experienced job type:Temp to Perm reference:AB_3602221 job description Work from Home- Call Center CSR THIS POSITION IS A VIRTUAL POSITION THAT WILL PROVIDE EQUIPMENT FOR YOU. Position: Customer Service Representative Location: Work-From-Home Due to COVID-19 this role will be a work-from-home position as it is not recommended to gather together in the office. OUR NEAREST START DATE IS MAY 2021. Hours of operation: Monday-Friday 7am-7pm (Training is 8am-5pm EST. You will receive your schedule at the end of training, which will be a 40 hour work week, and may be 5 eight hour days or 4 ten hour days). Pay: $11/hr + bonuses* Responsibilities Duties will include the following: Provide excellent customer service while taking 100-120 calls per day (approx.. 15 customers/hour) Excellent communications...

Seventh Sense is an award-winning consulting company focused on providing "Enlightened Solutions that Deliver Lasting Value" to federal and defense agencies. Our teams work with our clients to provide innovative solutions, enhance integration, and facilitate transparency of core acquisition. We are a Virginia based company, however 100% virtually operated, serving multiple clients in over 10 states across the US. Seventh Sense is recognized in 2020 as a "Best Place to Work" by the Washington Business Journal and made the Inc. 5000 list as one of America's Fastest-Growing Private Companies. To learn more visit us at :The Contractor shall ensure overall compliance with appropriate laws, regulations, and policies and identify significant issues that may require action, or that could be of interest to the agency, grantees, or to other bureaus or offices. The Contractor shall serve as liaison between the agency and customers, responding to inquiries regarding procedures and methods of...

This is an exciting time to join our dynamic organization. OPKO Health is a diversified healthcare company that seeks to establish industry-leading positions in large, rapidly growing markets, including pharmaceuticals, diagnostics, and biologics. OPKO's diagnostics business includes BioReference Laboratories, the nation's third-largest and fastest growing clinical laboratory over the last 35 years, which provides diagnostic testing to physician offices, hospitals, and clinics, among others, and GeneDx, a rapidly growing genetics and genomics laboratory that applies cutting edge technologies to make efficient clinical diagnostic testing and interpretation available for individuals with rare and common genetic conditions. Come join our team and become part of something big, by making our patients and customers the highest priority.GeneDx is seeking a LIMS Administrator The LIMS Administrator is responsible for working with our lab teams to configure and support a third-party LIMS...

Voted Best Mortgage Company to Work For 2018 & 2019, our company of over 300 people and two decades of experience has seen consistent growth and expansion over recent years. We have grown from being in 3 states in 2006 to being active in 35 states and growing. We work with loans on the secondary market and focus on purchase loans. With our steady growth and tenured employees we are looking to grow with a Mortgage Closer. The ideal candidate will have three or more years of experience as a mortgage Closer and will have used Encompass and have extensive experience working with underwriters. Top Reasons to Work with Us Average Company Tenue is 5.5 Years Clear Pathways for Growth Voted as a Top Company to Work for in 2018 & 2019 What You Need for this Position Encompass closing documents Final CD Initial CD So, if you are a Mortgage Closer with experience, please apply today! Email Your Resume In Word To Looking forward to receiving your resume through...

ESSENTIAL FUNCTIONS:Coordinates and prepares high quality client-focused proposals, budgets and client grids for new business opportunities within given timeframe.Adheres to the proposal process.Evaluates and understands client requirements for incoming Request for Proposals (RFPs) and sets up proposal-related meetings with the appropriate personnel in the proposal development process.Chairs kick-off and other opportunity-specific meetings to support the proposal development process.Liaises with the appropriate personnel including Business Development and Operations throughout the proposal generation to ensure that the proposal and strategy meet the customer needs.Prepares budgets for proposals in the relevant costing tool and interacts with Operational departments as needed for input and review.Submits final proposal package, on time, to Business Development or designee.Coordinates and prepares budgets and specifications for contracts for new business awards within agreed...

This is an exciting time to join our dynamic organization. OPKO Health is a diversified healthcare company that seeks to establish industry-leading positions in large, rapidly growing markets, including pharmaceuticals, diagnostics, and biologics. OPKO's diagnostics business includes BioReference Laboratories, the nation's third-largest and fastest growing clinical laboratory over the last 35 years, which provides diagnostic testing to physician offices, hospitals, and clinics, among others, and GeneDx, a rapidly growing genetics and genomics laboratory that applies cutting edge technologies to make efficient clinical diagnostic testing and interpretation available for individuals with rare and common genetic conditions. Come join our team and become part of something big, by making our patients and customers the highest priority.GeneDx is seeking a Sr. Data ScientistGeneDx is a rapidly growing CAP and CLIA certified diagnostic genetic testing laboratory for molecular genetics. Our...

Job Overview: Identify and secure new business and new clients. Assist in growing new market niches and creating new services and line extensions. Work with Sales and Marketing, Consulting, and other key stakeholders to define new projects and programs, and market CMA services to existing and potential clients. Write and review major proposals to ensure that they effectively present the business's capabilities, including technology and operational expertise. Establish, maintain and build strong business relationships with clients. Assess client needs and challenges and provide strategic guidance. Coordinate with Directors assigned to programs to develop account plans, prepare SWOT analyses, and put in place action plans to retain and grow existing client work. Recommend CMA engagements and partner with internal stakeholders to implement solutions that meet clients' overall strategic objectives. Manage programs for profitability. Review internal revenue forecasts and work...

The Call Center Manager is responsible for providing front-line, first level management and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Ensure project compliance with all operational requirements of the contract as well as corporate policies - Manage Customer Service and Outreach Programs - Manage direct reports and the cost- effective operation of all project tasks - Supervise subcontractors that provide services to program - Oversee audits of operations - Produce monthly Service Level Agreement (SLA) report for client, as well as ad hoc reporting - Collaborate with other Managers to ensure effective coordination of...

The Vaccine Scheduler (Part Time Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best...

Maximus is currently looking for a Call Center Trainer to join our CDC-Info team. The Trainer is responsible for delivering contact center training within the project. The Trainer must demonstrate a high level of content knowledge, understanding of adult learning principles and have experience with classroom management. Additionally, the Trainer will support program goals and initiatives for performance improvement, innovation and efficient organizational processes by identifying performance gaps, causes of the performance gaps and by providing suggested solutions to the Training Lead. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide...

The Bilingual Vaccine Scheduler (Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best...

JOB DESCRIPTION SUMMARY The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Essential Duties and Responsibilities: - Supervise the work of customer service representatives to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action,...

The Vaccine Scheduler (Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best course of...

JOB DESCRIPTION SUMMARY The Call Center Supervisor (Bilingual) is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Essential Duties and Responsibilities: - Supervise the work of customer service representatives to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary...

The Bilingual Vaccine Scheduler (Part Time Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to...

Seventh Sense is an award winning consulting company focused on providing "Enlightened Solutions that Deliver Lasting Value" to federal and defense agencies. Our teams work with our clients to provide innovative solutions, enhance integration, and facilitate transparency of core acquisition. We are a Virginia based company, however 100% virtually operated, serving multiple clients in over 10 states across the US. Seventh Sense is recognized in 2020 as a "Best Place to Work" by the Washington Business Journal and made the Inc. 5000 list as one of America's Fastest-Growing Private Companies. To learn more visit us at Contractor shall ensure overall compliance with appropriate laws, regulations, and policies and identify significant issues that may require action, or that could be of interest to the agency, grantees, or to other bureaus or offices. The Contractor shall serve as liaison between the agency and customers, responding to inquiries regarding procedures and methods of...

This is an exciting time to join our dynamic organization. OPKO Health is a diversified healthcare company that seeks to establish industry-leading positions in large, rapidly growing markets, including pharmaceuticals, diagnostics, and biologics. OPKO's diagnostics business includes BioReference Laboratories, the nation's third-largest and fastest growing clinical laboratory over the last 35 years, which provides diagnostic testing to physician offices, hospitals, and clinics, among others, and GeneDx, a rapidly growing genetics and genomics laboratory that applies cutting edge technologies to make efficient clinical diagnostic testing and interpretation available for individuals with rare and common genetic conditions. Come join our team and become part of something big, by making our patients and customers the highest priority.GeneDx is seeking a Sr. Web Developer on the Data Science team.GeneDx is a rapidly growing CAP and CLIA certified diagnostic genetic testing laboratory for...

Senior Accountant - Hybrid Remote Gaithersburg Position! About the Company and Opportunity: Our client is a biomedical research facility who are looking for a Senior Accountant to start as soon as identified. The Senior Accountant will need to understand inventory transactions, fixed assets and depreciation. They also want someone with some Excel skills. They are seeking someone with a great attitude who will enjoy being hands-on and performing some manual processes. Project is expected to last 3-6 months and could become permanent for the right person with a salary of $100,000 - $105,000 . The hourly rate during contract is $45 - $50 an hour. This is a hybrid role; 3 days a week in office, the rest remote: bachelor's degree in Accounting, 5 years' accounting experience, and good Excel. SAP would be a plus. Some of the employee reviews, include things like: 'This company has a strong corporate culture which values nurturing your career and providing you...

Customer Service Representative - Virtual Interview We need: Self-motivated, Career-driven, SERIOUS INDIVIDUALS, to fulfill Customer Service and Sales roles. No experience necessary. The company will teach you EVERYTHING you need to know to be successful. Provide supplemental benefit programs to Union Workers, Associations and Credit Unions. Work directly with Union members and their sponsors. Examples: Firefighters, Police Officers, American Nurses Association and United Federation of Teachers. Details: You will be their personal consultant. Finding out what benefits members qualify for via a computer-based program called, "Needs Based Analysis Survey." Explaining the features, answering their questions, and completing the necessary paperwork. No experience necessary. The company will train you on everything you need to learn to be successful. Willingness to learn and excellent communication skills are a must. Voted as the #1 company hiring 5 years...