PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Senior Speech Scientist to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do. Responsibilities Grammar development and testing for speech enabled IVR applications using Nuance Recognizers Functioning as subject matter expert for all issues relating to speech recognition performance Supporting sales with proposals and questions around speech recognition Requirements In addition to excellent communication and client interaction skills, you should have at least 5 years of experience with: Nuance Recognizer, Nuance Dragon Voice, Nuance SpeechSuite Scripting language such...
Oct 29, 2020
Full-Time
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Senior Speech Scientist to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do. Responsibilities Grammar development and testing for speech enabled IVR applications using Nuance Recognizers Functioning as subject matter expert for all issues relating to speech recognition performance Supporting sales with proposals and questions around speech recognition Requirements In addition to excellent communication and client interaction skills, you should have at least 5 years of experience with: Nuance Recognizer, Nuance Dragon Voice, Nuance SpeechSuite Scripting language such...
About Us We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment. If you enjoy challenging projects, using new technologies to deliver innovative business solutions, and you're interested in working for an entrepreneurial company, we may have a home for you. PTP is looking for a Data Scientist to join our Customer Experience practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do. Responsibilities Use machine learning techniques to create scalable solutions for business problems Analyze and extract key insights from rich stores of customer data Implement highly innovative models for predictive learning for applications like recommendations and targeting Establish scalable, efficient, automated processes for large scale data...
Oct 29, 2020
Full-Time
About Us We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment. If you enjoy challenging projects, using new technologies to deliver innovative business solutions, and you're interested in working for an entrepreneurial company, we may have a home for you. PTP is looking for a Data Scientist to join our Customer Experience practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do. Responsibilities Use machine learning techniques to create scalable solutions for business problems Analyze and extract key insights from rich stores of customer data Implement highly innovative models for predictive learning for applications like recommendations and targeting Establish scalable, efficient, automated processes for large scale data...
About Us: We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment. If you enjoy challenging projects, using new technologies to deliver innovative business solutions, and you're interested in working for an entrepreneurial company, we may have a home for you. PTP is looking for an IVR Test Engineer-Remote to join our Call Center Solutions practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do. Responsibilities Provide testing using best practices to achieve more "complete" testing of a large scale IVR application Help mentor team in QA best practices Identify areas for automation and write automation scripts IVR application and environment operations IVR test planning and test sets Executing and tracking functionality tests by...
Oct 28, 2020
Full-Time
About Us: We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment. If you enjoy challenging projects, using new technologies to deliver innovative business solutions, and you're interested in working for an entrepreneurial company, we may have a home for you. PTP is looking for an IVR Test Engineer-Remote to join our Call Center Solutions practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do. Responsibilities Provide testing using best practices to achieve more "complete" testing of a large scale IVR application Help mentor team in QA best practices Identify areas for automation and write automation scripts IVR application and environment operations IVR test planning and test sets Executing and tracking functionality tests by...
