Frontline Call Center
Remote * (Hialeah, FL, USA)
Frontline Call Center is now seeking qualified applicants to work from home ! We have Openings for our Dedicated Support- Bilingual Team * Must be available to start right away * Must be have open availability. * Attendance is vital! This position entails handling inbound calls for a single dedicated account. Desired Skills: Excellent verbal/written communication skills Ability to deal with upset customers, and calm them down Exceptional attention to detail and ability to multitask. Prior call center experience in a high call volume environment preferred. Applicant must be able to show empathy and keep a caller on track. Job Requirements: -A quiet place to work at home with a locking door. It is critical to prevent background noise on calls by choosing a distraction-free area where callers can't hear any sounds such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. -A high quality USB headset for training and live calls -A strong, reliable and...