Feb 03, 2023
Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm) You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Answer inbound phone calls while displaying willingness to assist, displaying compassion and empathy. Place outbound calls as necessary Schedule, coordinate and assist with patient appointments. Relay necessary messages to staff through direct call or by appropriate communication process Coordinate care for all services ordered by healthcare provider in order to meet the treatment needs of the member Maintain and update current information on physicians’ schedules ensuring that patients are scheduled properly Accurately answer questions or guide in right direction regarding patient appointments, prescriptions,...
UnitedHealth Group
Irving, TX, USA