Description: The Position: The Customer Support Analyst will focus on delivering a top of the line customer support experience to our client's employees and customers. This role will focus on resolving our customer's employee s questions or issues on first contact. The Analyst must be knowledgeable enough to have the ability to problem solve and find a resolution. The analyst will work independently to resolve issues, but will also work as a team to share knowledge, and help to resolve more difficult issues. They will be expected to share best practices and lessons learned with the team. There is an opportunity for the candidate to work remotely. Key Tasks: Provide front line support via phone, e-mail, and self-service. Problem solve to determine nature of the issue Log, resolve and/or track progress and resolution of all incidents. Act as liaison between employees and level 2+ support teams Escalate and manage critical incidents Perform password resets and...
Jan 23, 2021
Description: The Position: The Customer Support Analyst will focus on delivering a top of the line customer support experience to our client's employees and customers. This role will focus on resolving our customer's employee s questions or issues on first contact. The Analyst must be knowledgeable enough to have the ability to problem solve and find a resolution. The analyst will work independently to resolve issues, but will also work as a team to share knowledge, and help to resolve more difficult issues. They will be expected to share best practices and lessons learned with the team. There is an opportunity for the candidate to work remotely. Key Tasks: Provide front line support via phone, e-mail, and self-service. Problem solve to determine nature of the issue Log, resolve and/or track progress and resolution of all incidents. Act as liaison between employees and level 2+ support teams Escalate and manage critical incidents Perform password resets and...
American National Red Cross
Remote * (Johnstown,PA)
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?Job Description:As part of the world's largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors and those who receive our aid and services. Our commitment to public health is unwavering-both during the COVID-19 pandemic and year-round.Remote position, any locationReceive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Follow appropriate procedures ensuring accurate order entry and order fulfillment. Make follow-up calls if product needs cannot be met as expected. Determine most economical method of transportation for hospital shipments.Shift: Variable hours with weekend...
Jan 23, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?Job Description:As part of the world's largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors and those who receive our aid and services. Our commitment to public health is unwavering-both during the COVID-19 pandemic and year-round.Remote position, any locationReceive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Follow appropriate procedures ensuring accurate order entry and order fulfillment. Make follow-up calls if product needs cannot be met as expected. Determine most economical method of transportation for hospital shipments.Shift: Variable hours with weekend...
As part of the world's largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors and those who receive our aid and services. Our commitment to public health is unwaver Customer, Remote, Customer Service, Specialist, Hospital, Pharmaceutical, Retail
Jan 23, 2021
As part of the world's largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors and those who receive our aid and services. Our commitment to public health is unwaver Customer, Remote, Customer Service, Specialist, Hospital, Pharmaceutical, Retail
Description: The Position: The Customer Support Analyst will focus on delivering a top of the line customer support experience to our client's employees and customers. This role will focus on resolving our customer's employee's questions or issues on first contact. The Analyst must be knowledgeable enough to have the ability to problem solve and find a resolution. The analyst will work independently to resolve issues, but will also work as a team to share knowledge, and help to resolve more difficult issues. They will be expected to share best practices and lessons learned with the team. There is an opportunity for the candidate to work remotely. Key Tasks: • Provide front line support via phone, e-mail, and self-service. • Problem solve to determine nature of the issue • Log, resolve and/or track progress and resolution of all incidents. • Act as liaison between employees and level 2+ support teams • Escalate and manage critical incidents • Perform password resets...
Jan 22, 2021
Description: The Position: The Customer Support Analyst will focus on delivering a top of the line customer support experience to our client's employees and customers. This role will focus on resolving our customer's employee's questions or issues on first contact. The Analyst must be knowledgeable enough to have the ability to problem solve and find a resolution. The analyst will work independently to resolve issues, but will also work as a team to share knowledge, and help to resolve more difficult issues. They will be expected to share best practices and lessons learned with the team. There is an opportunity for the candidate to work remotely. Key Tasks: • Provide front line support via phone, e-mail, and self-service. • Problem solve to determine nature of the issue • Log, resolve and/or track progress and resolution of all incidents. • Act as liaison between employees and level 2+ support teams • Escalate and manage critical incidents • Perform password resets...
** Remote Outside Sales Representative MUST live in or near Johnstown, PA to be considered. Local travel is required as this is a client facing role. ** 5k Sign On Bonus for new candidates that have an active P&C or active Life license! *To qualify for the Sign-On Bonus, Applicants must be new (not applied in the past 6 months) and apply from 1/15 to 4/1 and started by 6/1 to qualify. Bonus will be scheduled on day 30 for next period pay out date. There is a 1 year payback clause if your employment is terminated prior to your first year anniversary. Advance your career at Liberty Mutual - A Fortune 100 Company! Liberty Mutual Insurance helps people preserve and protect what they earn, build, own and cherish. Keeping this promise means we are there when our customers need us most. We believe that our success is inextricably linked to our employees' satisfaction: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they...
Jan 21, 2021
** Remote Outside Sales Representative MUST live in or near Johnstown, PA to be considered. Local travel is required as this is a client facing role. ** 5k Sign On Bonus for new candidates that have an active P&C or active Life license! *To qualify for the Sign-On Bonus, Applicants must be new (not applied in the past 6 months) and apply from 1/15 to 4/1 and started by 6/1 to qualify. Bonus will be scheduled on day 30 for next period pay out date. There is a 1 year payback clause if your employment is terminated prior to your first year anniversary. Advance your career at Liberty Mutual - A Fortune 100 Company! Liberty Mutual Insurance helps people preserve and protect what they earn, build, own and cherish. Keeping this promise means we are there when our customers need us most. We believe that our success is inextricably linked to our employees' satisfaction: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they...
