We are a fast growing IT company with multiple locations in the region. We are looking for a person with the right combination of communication skills, technical skills, and common sense :-). We need someone who is efficient at multi-tasking while being able to handle the high stress, high technical situations that may arise with our clients. Major Responsibilities: Remote support for clients - will require good communication skills. Will be communicating with clients and also assisting Tier 1 with more complex tickets that come in. Planning and installing Microsoft Servers, workstations and software Repairing and upgrading Microsoft Servers, workstations and software Understanding, Supporting, and Maintaining all required LAN and/or WAN devices and software Candidate Requirements Demonstrated experience as an IT Network/Systems Engineer (Min. 2 years) Demonstrated Customer Service Experience (Min. 2 years) A+, Network+, Security+, or a combination of any 3...
Jan 23, 2021
We are a fast growing IT company with multiple locations in the region. We are looking for a person with the right combination of communication skills, technical skills, and common sense :-). We need someone who is efficient at multi-tasking while being able to handle the high stress, high technical situations that may arise with our clients. Major Responsibilities: Remote support for clients - will require good communication skills. Will be communicating with clients and also assisting Tier 1 with more complex tickets that come in. Planning and installing Microsoft Servers, workstations and software Repairing and upgrading Microsoft Servers, workstations and software Understanding, Supporting, and Maintaining all required LAN and/or WAN devices and software Candidate Requirements Demonstrated experience as an IT Network/Systems Engineer (Min. 2 years) Demonstrated Customer Service Experience (Min. 2 years) A+, Network+, Security+, or a combination of any 3...
[Chat Specialist / Remote] - Anywhere in U.S. - As a Customer Support Representative you'll: Answer customers via chat; Follow up with customers to upscale plans; Execute on projects to improve efficiency of day-to-day operations; Help update and maintain Knowledge Base; Create and run initiatives to improve customer satisfaction; Share the knowledge with customers to improve overall awareness of the LIVE stream. Hiring Fast >>
Jan 23, 2021
[Chat Specialist / Remote] - Anywhere in U.S. - As a Customer Support Representative you'll: Answer customers via chat; Follow up with customers to upscale plans; Execute on projects to improve efficiency of day-to-day operations; Help update and maintain Knowledge Base; Create and run initiatives to improve customer satisfaction; Share the knowledge with customers to improve overall awareness of the LIVE stream. Hiring Fast >>
