IntroductionA career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals - and make a difference. Get started by choosing the career that's right for you.OverviewAbout ACG:The Auto Club Group (ACG) provides membership, travel, insurance, and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second-largest AAA club in North America.Compensation:The Auto Club Group offers competitive compensation and benefits packages including a base salary with performance-based incentives; medical/dental/vision insurance, pension, 401(k), generous time off, a complimentary AAA Membership, and much more!Work Environment:Work in a temperature-controlled office environment. Work from...

We are currently seeking a Client Service Engineer (Level I) to join our Rehmann Technology Solutions team. You will be part of our first line of service to our clients by providing remote, technical support using exceptional troubleshooting and problem resolution skills. This position exists to ensure that as RTS dynamically pursues business growth and success at the rapid pace that the IT industry (and our clients) demands, we are doing so in such a way that consistently maintains and grows our level of excellence in the customer service we provide. Remote opportunities are available for the ideal candidate! How You'll Make an Impact: Researching and resolving user issues related to network access, local printers, PC hardware, email, internet, VPN and WAN Escalating more complex problems outside of your expertise to other team members Focusing on maximizing productivity and uptime, while enhancing the customer experience Installing, supporting and documenting client...

Our client in Michigan is looking for a Full Stack Remote Developer. They are a fast paced Microsoft dev shop that works with several clients across different industries in the area. This is a highly collaborative team that does anything from maintenance, enhancements, and new development for the clients they serve. This team is known for hiring developers that are passionate about technology, open to learning new things, and interested in growing their knowledge and skillset. **This person must work in EST and be able to work on W2 Top Skills' Details 1. Full stack .NET development experience. Must have experience working with front end and backend technologies 2. Vue experience (Open to someone who has worked with Angular, REACT, or Javascript languages) 3. 4+ years of .NET, C#, and SQL experience 4. Strong communication, this person will be interacting with their client on a day to day basis. 5. Nice to have -not required- experience with DNN (dotnetnuke)...

How will this role have an impact? Signify Health's Transitions to Home (TTH) program improves quality and outcomes as well as patient engagement through the provision of both clinical care and social coordination services aimed at readmission prevention for recently hospitalized patients. The Registered Nurse Care Coach (RNCC) is a member of the interdisciplinary team of patient- facing care coordinators working together with advanced practitioners (MD, NP, and PharmD), focusing on high-risk patients, medication safety, and PCP communication. This position functions in a telephonic model and will be a remote work from home position. This role will report to our Clinical Manager of TTH. What will you do? ● Conduct telephonic follow-up with patients and/or caregivers, identifying clinical and social needs and/or gaps in care ● Partner with Signify Health social and clinical colleagues, PCP, and hospital-based clinical teams to help coordinate internal and external resources needed...

On The Money Talent has been retained by a thriving and growing mid-Michigan $400 Million bank in Michigan, to recruit an experienced Remote Mortgage Processor looking for a long-term role to grow with this Community Bank. ***The opportunity will be required to come into the office for training and meetings initially and can develop into remote/hybrid position.***The compensation for this role will be in the $20-$25 per hour range dependent upon experience.The organization is proud of their core values of Integrity, Engaged, Forward Thinking, Caring and invite you to a conversation to join their team.The position offers:-Tuition Reimbursement-Medical Benefits-401(K) Employee Stock Ownership Plan-Paid vacation & sick time-Flexible scheduling-Employee Assistance ProgramPrimary Duties:Be fully engaged and consistently look for improvement measures and solutions to issues that hinder your ability to be successful. Processes residential mortgage loans for all programs offered in a...

Job Description : Start Your Career in Healthcare with ScribeAmerica! No Previous Experience Required! Joining ScribeAmerica's team as a Telescribe will be one of the most impactful and rewarding experiences of your life. A Telescribe is on the "front-line" of healthcare, serving as an integral member of the care team and acting as the physician's personal efficiency partner remotely from home. While a Telescribe does not perform clinical work (e.g., does not touch patients, does not practice medicine), s/he is completely immersed in the healthcare ecosystem remotely from home with a physician or nurses for 8+ hours each day. Whether it's helping you gain entrance into medical/nursing school, giving you priceless advice and insight, or just leading by example as a consummate professional, your partnering physician will profoundly affect your future as a healthcare professional. Your Telescribe experience-the people you meet, the relationships you develop, the encounters you...

Senior Cloud DevOps Engineer - Remote - ( 2104385 ) Description Description At Pearson, we're committed to a world that's always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it's one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology - and each other to surpass these boundaries - we create seeds of learning that become the catalyst for the world's innovations, personal and global, large and small. Role: You are a motivated software engineer passionate about architecting, building at scale, and defining how hundreds of engineers build, configure, test, release and operate their applications/services on...

Paid Media Specialist (PPC) -Remote - ( 2104045 ) Description At Pearson, we're committed to a world that's always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it's one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology - and each other to surpass these boundaries - we create seeds of learning that become the catalyst for the world's innovations, personal and global, large and small. We value diversity and inclusion We value the power of inclusive culture, so we embed diversity and inclusion in everything we do. Pearson promotes a company culture where differences are embraced as strengths,...

JOB DESCRIPTION Summary: Seeking an individual with Electronic Data Interchange Transaction experience to fill a short-term role for our Wyoming Benefit Management System (Client) implementation. This implementation is an important step toward the State of Wyoming's effort and goal of replacing the present Wyoming Medicaid Management Information System ( MMIS ) with its new Wyoming Integrated Next Generation System (WINGS).A significant number of claims for Wyoming Medicaid are received via electronic transactions, this individual will have the opportunity to work with the project team, the Wyoming Department of Health project team, and healthcare providers submitting or wishing to submit transactions electronically. Equal Opportunity Employer Veterans/Disabled . Job Requirements: Job Responsibilities Responsible for the support of EDI by implementing new EDI trading partners, maintaining existing EDI trading partners, Helping Business Analysts for creating...

At Orkin, our purpose is to help protect the world where we live, work, and play. We have a full-service, fully remoteNational Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service, and termite billing/claims teams. Our Seasonal Inbound Sales Representatives are key to supporting our field offices and customers alike. The Pest Management Industry is growing and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry. In this role, you will provide World Class Customer Service and Inbound Phone Sales to our customers. Orkins ABCsof a successful Seasonal Inbound Sales Representativeare: Answer questions from prospective customers regarding Orkin services Build rapport and handle objections within a conversational call flow Close pest control sales via the telephone and schedule the initial service The Job Scope...

JOB DESCRIPTION SUMMARY The Call Center Supervisor (Bilingual) is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Essential Duties and Responsibilities: - Supervise the work of customer service representatives to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary...

Maximus is currently looking for a Call Center Trainer to join our CDC-Info team. The Trainer is responsible for delivering contact center training within the project. The Trainer must demonstrate a high level of content knowledge, understanding of adult learning principles and have experience with classroom management. Additionally, the Trainer will support program goals and initiatives for performance improvement, innovation and efficient organizational processes by identifying performance gaps, causes of the performance gaps and by providing suggested solutions to the Training Lead. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide...

The Call Center Manager is responsible for providing front-line, first level management and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Ensure project compliance with all operational requirements of the contract as well as corporate policies - Manage Customer Service and Outreach Programs - Manage direct reports and the cost- effective operation of all project tasks - Supervise subcontractors that provide services to program - Oversee audits of operations - Produce monthly Service Level Agreement (SLA) report for client, as well as ad hoc reporting - Collaborate with other Managers to ensure effective coordination of...

The Bilingual Vaccine Scheduler (Part Time Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to...

The Vaccine Scheduler (Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best course of...

JOB DESCRIPTION SUMMARY The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Essential Duties and Responsibilities: - Supervise the work of customer service representatives to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action,...

The Vaccine Scheduler (Part Time Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best...

The Bilingual Vaccine Scheduler (Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best...

Summary:CNSI is currently looking for an experienced Oracle SOA Developer to join our growing team! As an Oracle SOA (Service Oriented Architecture) Developer, you will developsystem specifications,implementmoderatetocomplexcomponents ofanapplicationorprogram, and maintainand modifyapplications, programs,or system software. You will be a member of theManaged Services - COTS teamand will report directly to theCOTS Services Manager. CNSIsupportsa high-volume healthcare data system that is accessed through multiple web portals. This high-volume system operates out of multipledatacentresand must reliably be available toits clients 7x24x365.*Position is remote, but Lansing, Michigan or Rockville, Maryland located candidates preferred.What You Will Do:Interpret specifications and develop/unit testing interfaces using Oracle SOA Suite 12c.Work with other technical teams for successful integration of the interface.Support System Integration testing (SIT), User Acceptance testing (UAT) and...