Join One of the Fastest Growing Privately Held Media Companies in North America. We Are Recognized Year After Year for our Outstanding Growth, Positive Culture and Opportunity. About Us: Best Version Media (BVM) brings neighborhoods together by providing a superior quality professional publication that reflects the integrity, pride and prestige of the local communities we serve. We reach more readers than any other company in the industry by providing the highest quality magazines in the micro-targeted markets we proudly serve. With over 925+ magazines in print, we mailed over 34 million magazines to residents across the US and Canada in 2020. BVM provides local businesses the ability to target some of the most affluent and influential neighborhood markets across North America. Our salespeople, known as Publishers, do more than sell ads. They create a sense of community among the neighborhood residents and build lasting relationships with our local advertisers. What We...
Apr 18, 2021
Join One of the Fastest Growing Privately Held Media Companies in North America. We Are Recognized Year After Year for our Outstanding Growth, Positive Culture and Opportunity. About Us: Best Version Media (BVM) brings neighborhoods together by providing a superior quality professional publication that reflects the integrity, pride and prestige of the local communities we serve. We reach more readers than any other company in the industry by providing the highest quality magazines in the micro-targeted markets we proudly serve. With over 925+ magazines in print, we mailed over 34 million magazines to residents across the US and Canada in 2020. BVM provides local businesses the ability to target some of the most affluent and influential neighborhood markets across North America. Our salespeople, known as Publishers, do more than sell ads. They create a sense of community among the neighborhood residents and build lasting relationships with our local advertisers. What We...
GD Information Technology, Inc.
Remote * (Las Cruces, NM, USA)
Type of Requisition:RegularClearance Level Must Currently Possess:NoneClearance Level Must Be Able to Obtain:NoneSuitability:DHS EODPublic Trust/Other Required:OtherJob Family:SCAJob Description:General Dynamics Information Technologyhas opportunities available for compassionate and caring contact center professionals to support our National Assistance Center. In this role, you will be tasked with responding to inquiries and providing guidance, information, and additional assistance as necessary, while serving in this critical support role.A day in the life of a Data Entry Operator includes:Completing call guides, following scripts; gathering, entering and verifying required informationAdhering to established customer service and documentation standards within required time framesAdhering to established levels of serviceAdhering to contact center scheduling, ensuring telephone coverage during contact center hours of operationAttending telephone skills and program information...
Apr 18, 2021
Type of Requisition:RegularClearance Level Must Currently Possess:NoneClearance Level Must Be Able to Obtain:NoneSuitability:DHS EODPublic Trust/Other Required:OtherJob Family:SCAJob Description:General Dynamics Information Technologyhas opportunities available for compassionate and caring contact center professionals to support our National Assistance Center. In this role, you will be tasked with responding to inquiries and providing guidance, information, and additional assistance as necessary, while serving in this critical support role.A day in the life of a Data Entry Operator includes:Completing call guides, following scripts; gathering, entering and verifying required informationAdhering to established customer service and documentation standards within required time framesAdhering to established levels of serviceAdhering to contact center scheduling, ensuring telephone coverage during contact center hours of operationAttending telephone skills and program information...
At DealerPolicy, we're changing the way people shop for insurance through technology. If you're a driven bilingual (Spanish) personal lines insurance agent with a high gear, digital orientation and a heavy growth emphasis, you'll likely have a strong interest in this position, which is remote based (home office). Our agents are empowered to sell by using our premium tech tools allowing our strong performers to earn $85k+/year, after initial paid onboarding. DealerPolicy's innovative solution enables car-buying customers the opportunity to purchase insurance by connecting them real-time with licensed insurance agents while simultaneously completing the purchase of their new car. The company delivers these benefits through an industry-leading combination of partnerships with car dealers, a growing insurance carrier network, and team of licensed insurance advisors ready to help bind their policies. Job Overview As a Bilingual Insurance Agent, you will analyze, advise, and sell...
Apr 17, 2021
At DealerPolicy, we're changing the way people shop for insurance through technology. If you're a driven bilingual (Spanish) personal lines insurance agent with a high gear, digital orientation and a heavy growth emphasis, you'll likely have a strong interest in this position, which is remote based (home office). Our agents are empowered to sell by using our premium tech tools allowing our strong performers to earn $85k+/year, after initial paid onboarding. DealerPolicy's innovative solution enables car-buying customers the opportunity to purchase insurance by connecting them real-time with licensed insurance agents while simultaneously completing the purchase of their new car. The company delivers these benefits through an industry-leading combination of partnerships with car dealers, a growing insurance carrier network, and team of licensed insurance advisors ready to help bind their policies. Job Overview As a Bilingual Insurance Agent, you will analyze, advise, and sell...
At DealerPolicy, we're changing the way people shop for insurance through technology. If you're a driven personal lines insurance agent with a high gear, digital orientation and a heavy growth emphasis, you'll likely have a strong interest in this position, which is remote based (home office). Our agents are empowered to sell by using our premium tech tools allowing our strong performers to earn $85k+/year, after initial paid onboarding. DealerPolicy's innovative solution enables car-buying customers the opportunity to purchase insurance by connecting them real-time with licensed insurance agents while simultaneously completing the purchase of their new car. The company delivers these benefits through an industry-leading combination of partnerships with car dealers, a growing insurance carrier network, and team of licensed insurance advisors ready to help bind their policies. Job Overview As a Digital Insurance Agent, you will analyze, advise, and sell personal lines insurance...
Apr 17, 2021
At DealerPolicy, we're changing the way people shop for insurance through technology. If you're a driven personal lines insurance agent with a high gear, digital orientation and a heavy growth emphasis, you'll likely have a strong interest in this position, which is remote based (home office). Our agents are empowered to sell by using our premium tech tools allowing our strong performers to earn $85k+/year, after initial paid onboarding. DealerPolicy's innovative solution enables car-buying customers the opportunity to purchase insurance by connecting them real-time with licensed insurance agents while simultaneously completing the purchase of their new car. The company delivers these benefits through an industry-leading combination of partnerships with car dealers, a growing insurance carrier network, and team of licensed insurance advisors ready to help bind their policies. Job Overview As a Digital Insurance Agent, you will analyze, advise, and sell personal lines insurance...
General Dynamics Information Technology
Remote * (Las Cruces, NM, USA)
Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Suitability: DHS EOD Public Trust/Other Required: Other Job Family: SCA Job Description: General Dynamics Information Technology has opportunities available for compassionate and caring contact center professionals to support our National Assistance Center. In this role, you will be tasked with responding to inquiries and providing guidance, information, and additional assistance as necessary, while serving in this critical support role. A day in the life of a Data Entry Operator includes: Completing call guides, following scripts; gathering, entering and verifying required information Adhering to established customer service and documentation standards within required time frames Adhering to established levels of service Adhering to contact center scheduling, ensuring telephone coverage during contact center hours...
Apr 15, 2021
Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Suitability: DHS EOD Public Trust/Other Required: Other Job Family: SCA Job Description: General Dynamics Information Technology has opportunities available for compassionate and caring contact center professionals to support our National Assistance Center. In this role, you will be tasked with responding to inquiries and providing guidance, information, and additional assistance as necessary, while serving in this critical support role. A day in the life of a Data Entry Operator includes: Completing call guides, following scripts; gathering, entering and verifying required information Adhering to established customer service and documentation standards within required time frames Adhering to established levels of service Adhering to contact center scheduling, ensuring telephone coverage during contact center hours...
**At Kelly** **®** **Professional & Industrial, we're passionate about helping you find a job that works for you. If you ask us, this job looks pretty great.**We're seeking **Bilingual Call Center Interpreters** fluent in Spanish and English for a great **work from home** job opportunity in **(New Mexico).** With us, it's all about finding the job that's just right for you.**Why you should apply to be a Bilingual Call Center Interpreter**+ Work from Home+ $15 an hour - Long term contract+ Minimum of 37 hours a week+ Helping others in your community connect+ Access to outstanding Kelly perks via **What's a typical day as a Remote- Bilingual Call Center Interpreter You'll be:** _._+ Handling telephone calls on demand in a quiet home office+ Help translate Spanish/English conversations for a wide range of industries including Healthcare, Government, Insurance Financial, Travel & Hospitality and government entities+ Translating Spanish/English conversations that may be both...
Apr 11, 2021
**At Kelly** **®** **Professional & Industrial, we're passionate about helping you find a job that works for you. If you ask us, this job looks pretty great.**We're seeking **Bilingual Call Center Interpreters** fluent in Spanish and English for a great **work from home** job opportunity in **(New Mexico).** With us, it's all about finding the job that's just right for you.**Why you should apply to be a Bilingual Call Center Interpreter**+ Work from Home+ $15 an hour - Long term contract+ Minimum of 37 hours a week+ Helping others in your community connect+ Access to outstanding Kelly perks via **What's a typical day as a Remote- Bilingual Call Center Interpreter You'll be:** _._+ Handling telephone calls on demand in a quiet home office+ Help translate Spanish/English conversations for a wide range of industries including Healthcare, Government, Insurance Financial, Travel & Hospitality and government entities+ Translating Spanish/English conversations that may be both...
The Vaccine Scheduler (Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best course of...
Apr 11, 2021
The Vaccine Scheduler (Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best course of...
The Bilingual Vaccine Scheduler (Part Time Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to...
Apr 11, 2021
The Bilingual Vaccine Scheduler (Part Time Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to...
The Bilingual Vaccine Scheduler (Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best...
Apr 11, 2021
The Bilingual Vaccine Scheduler (Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best...
The Call Center Manager is responsible for providing front-line, first level management and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Ensure project compliance with all operational requirements of the contract as well as corporate policies - Manage Customer Service and Outreach Programs - Manage direct reports and the cost- effective operation of all project tasks - Supervise subcontractors that provide services to program - Oversee audits of operations - Produce monthly Service Level Agreement (SLA) report for client, as well as ad hoc reporting - Collaborate with other Managers to ensure effective coordination of...
Apr 11, 2021
The Call Center Manager is responsible for providing front-line, first level management and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Ensure project compliance with all operational requirements of the contract as well as corporate policies - Manage Customer Service and Outreach Programs - Manage direct reports and the cost- effective operation of all project tasks - Supervise subcontractors that provide services to program - Oversee audits of operations - Produce monthly Service Level Agreement (SLA) report for client, as well as ad hoc reporting - Collaborate with other Managers to ensure effective coordination of...
The Vaccine Scheduler (Part Time Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best...
Apr 11, 2021
The Vaccine Scheduler (Part Time Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best...
Maximus is currently looking for a Call Center Trainer to join our CDC-Info team. The Trainer is responsible for delivering contact center training within the project. The Trainer must demonstrate a high level of content knowledge, understanding of adult learning principles and have experience with classroom management. Additionally, the Trainer will support program goals and initiatives for performance improvement, innovation and efficient organizational processes by identifying performance gaps, causes of the performance gaps and by providing suggested solutions to the Training Lead. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide...
Apr 11, 2021
Maximus is currently looking for a Call Center Trainer to join our CDC-Info team. The Trainer is responsible for delivering contact center training within the project. The Trainer must demonstrate a high level of content knowledge, understanding of adult learning principles and have experience with classroom management. Additionally, the Trainer will support program goals and initiatives for performance improvement, innovation and efficient organizational processes by identifying performance gaps, causes of the performance gaps and by providing suggested solutions to the Training Lead. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide...
JOB DESCRIPTION SUMMARY The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Essential Duties and Responsibilities: - Supervise the work of customer service representatives to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action,...
Apr 11, 2021
JOB DESCRIPTION SUMMARY The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Essential Duties and Responsibilities: - Supervise the work of customer service representatives to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action,...
JOB DESCRIPTION SUMMARY The Call Center Supervisor (Bilingual) is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Essential Duties and Responsibilities: - Supervise the work of customer service representatives to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary...
Apr 11, 2021
JOB DESCRIPTION SUMMARY The Call Center Supervisor (Bilingual) is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Essential Duties and Responsibilities: - Supervise the work of customer service representatives to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary...
Customer Service Representative - Virtual Interview - Work from Home We need: Self-motivated, Career-driven, SERIOUS INDIVIDUALS, to fulfill Customer Service and Sales roles. No experience necessary. The company will teach you EVERYTHING you need to know to be successful. Provide supplemental benefit programs to Union Workers, Associations and Credit Unions. Work directly with Union members and their sponsors. Examples: Firefighters, Police Officers, American Nurses Association and United Federation of Teachers. Details: You will be their personal consultant. Finding out what benefits members qualify for via a computer-based program called, "Needs Based Analysis Survey." Explaining the features, answering their questions, and completing the necessary paperwork. No experience necessary. The company will train you on everything you need to learn to be successful. Willingness to learn and excellent communication skills are a must. Voted as the #1...
Apr 05, 2021
Customer Service Representative - Virtual Interview - Work from Home We need: Self-motivated, Career-driven, SERIOUS INDIVIDUALS, to fulfill Customer Service and Sales roles. No experience necessary. The company will teach you EVERYTHING you need to know to be successful. Provide supplemental benefit programs to Union Workers, Associations and Credit Unions. Work directly with Union members and their sponsors. Examples: Firefighters, Police Officers, American Nurses Association and United Federation of Teachers. Details: You will be their personal consultant. Finding out what benefits members qualify for via a computer-based program called, "Needs Based Analysis Survey." Explaining the features, answering their questions, and completing the necessary paperwork. No experience necessary. The company will train you on everything you need to learn to be successful. Willingness to learn and excellent communication skills are a must. Voted as the #1...
At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do. The Role You will work on project teams implementing Veeva's cloud software applications. Participate in business process discovery workshops, gather requirements, configure the solution, help with testing and final deployment. Explain solutions to a variety of audiences and provide subject matter expertise on Veeva applications and technical design. What You'll Do - Collaborate with experienced Senior Consultants...
Apr 03, 2021
At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do. The Role You will work on project teams implementing Veeva's cloud software applications. Participate in business process discovery workshops, gather requirements, configure the solution, help with testing and final deployment. Explain solutions to a variety of audiences and provide subject matter expertise on Veeva applications and technical design. What You'll Do - Collaborate with experienced Senior Consultants...