May 27, 2022
[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Experience Associate you'll: Assist customers with any outstanding inquiries on Fig's product offering; Collaborate with Customer Experience lead to minimize pain points for customers and escalate more complex inquiries to appropriate parties; Provide consistent feedback to CX Lead and broader team regarding possible improvements to CX processes; Coordinate distribution of customer information - such as payment changes, credit reporting deadlines, payment due dates, payment amounts - across teams...Hiring Fast >>
Fig Tech
Remote * (Lawrenceville, GA, USA)