MILITARY VETERANS Ready, set, go. Put your career in motion with a great, new opportunity. Join the Kelly Professional & Industrial team as a Mortgage Loan Operation Representative working form home with our global banking client. We re here every step of the way to help you and your career be the best it can be. Bring your energy and find out what s next for you! Pay: $18.00/hr. Schedule: Monday-Friday 8am to 5pm Length: Temp and temp to perm What s a typical day as? You ll will: - Gather information and take each file from pre-approval to closing. - Verify loan documents including income credit appraisal and title insurance. - Collect required documentation, review file documentation, and make sure all items needed are requested. - Ensure that all loan documentation is complete, accurate, and complies with company policy. - Establish, maintain, and update files, databases, records, and other documents for recurring internal reports. - Act as a liaison...
Apr 17, 2021
MILITARY VETERANS Ready, set, go. Put your career in motion with a great, new opportunity. Join the Kelly Professional & Industrial team as a Mortgage Loan Operation Representative working form home with our global banking client. We re here every step of the way to help you and your career be the best it can be. Bring your energy and find out what s next for you! Pay: $18.00/hr. Schedule: Monday-Friday 8am to 5pm Length: Temp and temp to perm What s a typical day as? You ll will: - Gather information and take each file from pre-approval to closing. - Verify loan documents including income credit appraisal and title insurance. - Collect required documentation, review file documentation, and make sure all items needed are requested. - Ensure that all loan documentation is complete, accurate, and complies with company policy. - Establish, maintain, and update files, databases, records, and other documents for recurring internal reports. - Act as a liaison...
Sell Medicare insurance on YOUR terms. Make the most of your time helping Seniors across America on the best insurance sales platform in the world (IMPORTANT: now accepting Life AND Health agents). Sell Medicare year-round with us Competitive base salary & commission Generous benefit package, paid time off 401K program Fast-paced, high performance environment Growth opportunities Reliable payouts, guaranteed Meet and work with others (remotely) What is Assurance? As a leading insurance platform, we've created the most advanced technology and data science systems, to provide a unique experience for every shopper that quantifies their risks, resources, and preferences, then guides them to the right insurance policy. While many of our customers purchase online, most prefer the combo of our digital guidance and the expertise of our on-demand licensed agents (that s where you come in). Why Us? Assurance has revolutionized how insurance is bought and sold, only to be accelerated with...
Apr 17, 2021
Sell Medicare insurance on YOUR terms. Make the most of your time helping Seniors across America on the best insurance sales platform in the world (IMPORTANT: now accepting Life AND Health agents). Sell Medicare year-round with us Competitive base salary & commission Generous benefit package, paid time off 401K program Fast-paced, high performance environment Growth opportunities Reliable payouts, guaranteed Meet and work with others (remotely) What is Assurance? As a leading insurance platform, we've created the most advanced technology and data science systems, to provide a unique experience for every shopper that quantifies their risks, resources, and preferences, then guides them to the right insurance policy. While many of our customers purchase online, most prefer the combo of our digital guidance and the expertise of our on-demand licensed agents (that s where you come in). Why Us? Assurance has revolutionized how insurance is bought and sold, only to be accelerated with...
Sell Medicare insurance on YOUR terms. Make the most of your time helping Seniors across America on the best insurance sales platform in the world (IMPORTANT: now accepting Life AND Health agents). Sell Medicare year-round with us Competitive base salary & commission Generous benefit package, paid time off 401K program Fast-paced, high performance environment Growth opportunities Reliable payouts, guaranteed Meet and work with others (remotely) What is Assurance? As a leading insurance platform, we've created the most advanced technology and data science systems, to provide a unique experience for every shopper that quantifies their risks, resources, and preferences, then guides them to the right insurance policy. While many of our customers purchase online, most prefer the combo of our digital guidance and the expertise of our on-demand licensed agents (that s where you come in). Why Us? Assurance has revolutionized how insurance is bought and sold, only to be accelerated with...
Apr 17, 2021
Sell Medicare insurance on YOUR terms. Make the most of your time helping Seniors across America on the best insurance sales platform in the world (IMPORTANT: now accepting Life AND Health agents). Sell Medicare year-round with us Competitive base salary & commission Generous benefit package, paid time off 401K program Fast-paced, high performance environment Growth opportunities Reliable payouts, guaranteed Meet and work with others (remotely) What is Assurance? As a leading insurance platform, we've created the most advanced technology and data science systems, to provide a unique experience for every shopper that quantifies their risks, resources, and preferences, then guides them to the right insurance policy. While many of our customers purchase online, most prefer the combo of our digital guidance and the expertise of our on-demand licensed agents (that s where you come in). Why Us? Assurance has revolutionized how insurance is bought and sold, only to be accelerated with...
Frontline Call Center
Remote * (Lewiston, ID 83501, USA)
Frontline Call Center is now seeking qualified applicants to work from home ! Desired Skills: - Excellent verbal/written communication skills - Ability to empathize with customers and calm them down. - Exceptional attention to detail and ability to multitask. - Prior call center experience in a high call volume environment preferred. - Technical abilities sufficient to install/uninstall programs and troubleshoot your own equipment. Job Requirements: -A quiet place to work at home with a locking door. It is critical to prevent background noise on calls by choosing a distraction-free area where callers cannot hear any sounds such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. -A high quality USB headset for training and live calls -A strong, reliable and hardwired internet connection. --- Minimum speeds of 20 mbps download, 5 mbps upload and LESS than 50 ms ping time is required! -A computer equipped with a fast processor and sufficient hard drive size,...
Apr 16, 2021
Full-Time
Frontline Call Center is now seeking qualified applicants to work from home ! Desired Skills: - Excellent verbal/written communication skills - Ability to empathize with customers and calm them down. - Exceptional attention to detail and ability to multitask. - Prior call center experience in a high call volume environment preferred. - Technical abilities sufficient to install/uninstall programs and troubleshoot your own equipment. Job Requirements: -A quiet place to work at home with a locking door. It is critical to prevent background noise on calls by choosing a distraction-free area where callers cannot hear any sounds such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. -A high quality USB headset for training and live calls -A strong, reliable and hardwired internet connection. --- Minimum speeds of 20 mbps download, 5 mbps upload and LESS than 50 ms ping time is required! -A computer equipped with a fast processor and sufficient hard drive size,...
JOB DESCRIPTION SUMMARY The Call Center Supervisor (Bilingual) is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Essential Duties and Responsibilities: - Supervise the work of customer service representatives to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary...
Apr 11, 2021
JOB DESCRIPTION SUMMARY The Call Center Supervisor (Bilingual) is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Essential Duties and Responsibilities: - Supervise the work of customer service representatives to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary...
JOB DESCRIPTION SUMMARY The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Essential Duties and Responsibilities: - Supervise the work of customer service representatives to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action,...
Apr 11, 2021
JOB DESCRIPTION SUMMARY The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Essential Duties and Responsibilities: - Supervise the work of customer service representatives to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action,...
The Call Center Manager is responsible for providing front-line, first level management and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Ensure project compliance with all operational requirements of the contract as well as corporate policies - Manage Customer Service and Outreach Programs - Manage direct reports and the cost- effective operation of all project tasks - Supervise subcontractors that provide services to program - Oversee audits of operations - Produce monthly Service Level Agreement (SLA) report for client, as well as ad hoc reporting - Collaborate with other Managers to ensure effective coordination of...
Apr 11, 2021
The Call Center Manager is responsible for providing front-line, first level management and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Ensure project compliance with all operational requirements of the contract as well as corporate policies - Manage Customer Service and Outreach Programs - Manage direct reports and the cost- effective operation of all project tasks - Supervise subcontractors that provide services to program - Oversee audits of operations - Produce monthly Service Level Agreement (SLA) report for client, as well as ad hoc reporting - Collaborate with other Managers to ensure effective coordination of...
The Vaccine Scheduler (Part Time Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best...
Apr 11, 2021
The Vaccine Scheduler (Part Time Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best...
The Bilingual Vaccine Scheduler (Part Time Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to...
Apr 11, 2021
The Bilingual Vaccine Scheduler (Part Time Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to...
The Vaccine Scheduler (Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best course of...
Apr 11, 2021
The Vaccine Scheduler (Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best course of...
The Bilingual Vaccine Scheduler (Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best...
Apr 11, 2021
The Bilingual Vaccine Scheduler (Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best...
Maximus is currently looking for a Call Center Trainer to join our CDC-Info team. The Trainer is responsible for delivering contact center training within the project. The Trainer must demonstrate a high level of content knowledge, understanding of adult learning principles and have experience with classroom management. Additionally, the Trainer will support program goals and initiatives for performance improvement, innovation and efficient organizational processes by identifying performance gaps, causes of the performance gaps and by providing suggested solutions to the Training Lead. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide...
Apr 11, 2021
Maximus is currently looking for a Call Center Trainer to join our CDC-Info team. The Trainer is responsible for delivering contact center training within the project. The Trainer must demonstrate a high level of content knowledge, understanding of adult learning principles and have experience with classroom management. Additionally, the Trainer will support program goals and initiatives for performance improvement, innovation and efficient organizational processes by identifying performance gaps, causes of the performance gaps and by providing suggested solutions to the Training Lead. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide...
At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do. The Role You will work on project teams implementing Veeva's cloud software applications. Participate in business process discovery workshops, gather requirements, configure the solution, help with testing and final deployment. Explain solutions to a variety of audiences and provide subject matter expertise on Veeva applications and technical design. What You'll Do - Collaborate with experienced Senior Consultants...
Apr 03, 2021
At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do. The Role You will work on project teams implementing Veeva's cloud software applications. Participate in business process discovery workshops, gather requirements, configure the solution, help with testing and final deployment. Explain solutions to a variety of audiences and provide subject matter expertise on Veeva applications and technical design. What You'll Do - Collaborate with experienced Senior Consultants...
**Ready, set, go.** Put your career in motion with a great, new opportunity. Join the Kelly ® Professional & Industrial team as a Mortgage Loan Operation Representative working form home with our global banking client. We're here every step of the way to help you and your career be the best it can be. Bring your energy and find out what's next for you!**Pay:** $18.00/hr.**Schedule:** Monday-Friday 8am to 5pm**Length:** Temp and temp to perm**What's a typical day as? You'll will:**- Gather information and take each file from pre-approval to closing.- Verify loan documents including income credit appraisal and title insurance.- Collect required documentation, review file documentation, and make sure all items needed are requested.- Ensure that all loan documentation is complete, accurate, and complies with company policy.- Establish, maintain, and update files, databases, records, and other documents for recurring internal reports.- Act as a liaison between the borrower,...
Apr 01, 2021
**Ready, set, go.** Put your career in motion with a great, new opportunity. Join the Kelly ® Professional & Industrial team as a Mortgage Loan Operation Representative working form home with our global banking client. We're here every step of the way to help you and your career be the best it can be. Bring your energy and find out what's next for you!**Pay:** $18.00/hr.**Schedule:** Monday-Friday 8am to 5pm**Length:** Temp and temp to perm**What's a typical day as? You'll will:**- Gather information and take each file from pre-approval to closing.- Verify loan documents including income credit appraisal and title insurance.- Collect required documentation, review file documentation, and make sure all items needed are requested.- Ensure that all loan documentation is complete, accurate, and complies with company policy.- Establish, maintain, and update files, databases, records, and other documents for recurring internal reports.- Act as a liaison between the borrower,...
