Full Time Monday-Friday 8:30am-5pm This position is work from home after 4-6 months of training in Lisle. SUMMARY: The Switchboard Operator is responsible for answering phones, directing calls, contacting providers, and handling basic patient scheduling questions. ESSENTIAL DUTIES AND RESPONSIBILITIES: General Call Center Responsibilities Handling inbound Contact Center interactions (phone, email, MyChart, TOC, faxes, etc.) Follow HIPAA policy and procedures Understand and support the department policies and procedures Paging Paging of clinical staff Follow paging protocols Scheduling Answer basic scheduling related questions i.e. directions to site, site hours, provider info, requests for MyChart login Verifying and cancelling appointments Escalation of clinical patient inquires when necessary to appropriate physician site/department Patient Information Collect payment/patient balances KNOWLEDGE SKILLS AND ABILITIES: Excellent verbal and written...
Oct 25, 2020
Full Time Monday-Friday 8:30am-5pm This position is work from home after 4-6 months of training in Lisle. SUMMARY: The Switchboard Operator is responsible for answering phones, directing calls, contacting providers, and handling basic patient scheduling questions. ESSENTIAL DUTIES AND RESPONSIBILITIES: General Call Center Responsibilities Handling inbound Contact Center interactions (phone, email, MyChart, TOC, faxes, etc.) Follow HIPAA policy and procedures Understand and support the department policies and procedures Paging Paging of clinical staff Follow paging protocols Scheduling Answer basic scheduling related questions i.e. directions to site, site hours, provider info, requests for MyChart login Verifying and cancelling appointments Escalation of clinical patient inquires when necessary to appropriate physician site/department Patient Information Collect payment/patient balances KNOWLEDGE SKILLS AND ABILITIES: Excellent verbal and written...
Job Description FULL TIME Hours: 9:30am-6pm M-F (1 day off during the work week) EVERY Saturday 8am-4pm OFF Sunday Work From Home: Must meet productivity requirements, adherer to our attendance policy AND must work in the Lisle, ILoffice for6 months before work from home is approved. DuPage Medical Group is the largest independent, multi-specialty physician group in the Midwest. We offer services in more than 70 specialty areas across 120+ locations. Our team is comprised of more than 750 physicians and 5,000 dynamic individuals who work collaboratively to transform healthcare for the thousands of patients we serve each day. Are you a self-motivated, organized and compassionate professional with high call volume experience? Do you thrive in a fast-paced, progressive work environment? If so, DuPage Medical Group wants you! SUMMARY: The Central Scheduler/SSA Iis responsible for answering phones, directing calls, contacting providers, and accurate and timely...
Oct 25, 2020
Full-Time
Job Description FULL TIME Hours: 9:30am-6pm M-F (1 day off during the work week) EVERY Saturday 8am-4pm OFF Sunday Work From Home: Must meet productivity requirements, adherer to our attendance policy AND must work in the Lisle, ILoffice for6 months before work from home is approved. DuPage Medical Group is the largest independent, multi-specialty physician group in the Midwest. We offer services in more than 70 specialty areas across 120+ locations. Our team is comprised of more than 750 physicians and 5,000 dynamic individuals who work collaboratively to transform healthcare for the thousands of patients we serve each day. Are you a self-motivated, organized and compassionate professional with high call volume experience? Do you thrive in a fast-paced, progressive work environment? If so, DuPage Medical Group wants you! SUMMARY: The Central Scheduler/SSA Iis responsible for answering phones, directing calls, contacting providers, and accurate and timely...
Job Description Part Time 2 days per work week (M-F) 8:30am-5pm EVERY Saturday 8am-4pm DuPage Medical Group is the largest independent, multi-specialty physician group in the Midwest. We offer services in more than 70 specialty areas across 120+ locations. Our team is comprised of more than 750 physicians and 5,000 dynamic individuals who work collaboratively to transform healthcare for the thousands of patients we serve each day. Are you a self-motivated, organized and compassionate professional with high call volume experience? Do you thrive in a fast-paced, progressive work environment? If so, DuPage Medical Group wants you! This position is work from home, however, it requires training in Lisle, IL the first 12 months. Work from home is contingent on performance and productivity. SUMMARY: The Central Scheduler/SSA I is responsible for answering phones, directing calls, contacting providers, and accurate and timely patient scheduling. ESSENTIAL DUTIES AND...
Oct 25, 2020
Part-Time
Job Description Part Time 2 days per work week (M-F) 8:30am-5pm EVERY Saturday 8am-4pm DuPage Medical Group is the largest independent, multi-specialty physician group in the Midwest. We offer services in more than 70 specialty areas across 120+ locations. Our team is comprised of more than 750 physicians and 5,000 dynamic individuals who work collaboratively to transform healthcare for the thousands of patients we serve each day. Are you a self-motivated, organized and compassionate professional with high call volume experience? Do you thrive in a fast-paced, progressive work environment? If so, DuPage Medical Group wants you! This position is work from home, however, it requires training in Lisle, IL the first 12 months. Work from home is contingent on performance and productivity. SUMMARY: The Central Scheduler/SSA I is responsible for answering phones, directing calls, contacting providers, and accurate and timely patient scheduling. ESSENTIAL DUTIES AND...
Job Description Full Time M-F 9:30am-6pm (1) Saturday per month 8am-12:15pm DuPage Medical Group is the largest independent, multi-specialty physician group in the Midwest. We offer services in more than 70 specialty areas across 120+ locations. Our team is comprised of more than 750 physicians and 5,000 dynamic individuals who work collaboratively to transform healthcare for the thousands of patients we serve each day. Are you a self-motivated, organized and compassionate RN? Do you thrive in a fast-paced, progressive work environment? If so, DuPage Medical Group wants you! SUMMARY: Under the direction of the , responsible for telephone assessment of patients needs. Work requires the application of a variety of procedures, policies, and/or precedents relating to both the standards and procedures of the nursing profession and those established by DuPage Medical Group. Provides advice and follow-up education consistent with patient's age and cultural needs. Responds to...
Oct 25, 2020
Full-Time
Job Description Full Time M-F 9:30am-6pm (1) Saturday per month 8am-12:15pm DuPage Medical Group is the largest independent, multi-specialty physician group in the Midwest. We offer services in more than 70 specialty areas across 120+ locations. Our team is comprised of more than 750 physicians and 5,000 dynamic individuals who work collaboratively to transform healthcare for the thousands of patients we serve each day. Are you a self-motivated, organized and compassionate RN? Do you thrive in a fast-paced, progressive work environment? If so, DuPage Medical Group wants you! SUMMARY: Under the direction of the , responsible for telephone assessment of patients needs. Work requires the application of a variety of procedures, policies, and/or precedents relating to both the standards and procedures of the nursing profession and those established by DuPage Medical Group. Provides advice and follow-up education consistent with patient's age and cultural needs. Responds to...
Job Description Full-Time Tuesday through Saturday 930-6pm Work From Home eligible after 4-6 months DuPage Medical Group is the largest independent, multi-specialty physician group in the Midwest. We offer services in more than 70 specialty areas across 120+ locations. Our team is comprised of more than 750 physicians and 5,000 dynamic individuals who work collaboratively to transform healthcare for the thousands of patients we serve each day. Are you a self-motivated, organized and compassionate RN? Do you thrive in a fast-paced, progressive work environment? If so, DuPage Medical Group wants you! SUMMARY: Under the direction of the , responsible for telephone assessment of patients needs. Work requires the application of a variety of procedures, policies, and/or precedents relating to both the standards and procedures of the nursing profession and those established by DuPage Medical Group. Provides advice and follow-up education consistent with patient's age and...
Oct 25, 2020
Full-Time
Job Description Full-Time Tuesday through Saturday 930-6pm Work From Home eligible after 4-6 months DuPage Medical Group is the largest independent, multi-specialty physician group in the Midwest. We offer services in more than 70 specialty areas across 120+ locations. Our team is comprised of more than 750 physicians and 5,000 dynamic individuals who work collaboratively to transform healthcare for the thousands of patients we serve each day. Are you a self-motivated, organized and compassionate RN? Do you thrive in a fast-paced, progressive work environment? If so, DuPage Medical Group wants you! SUMMARY: Under the direction of the , responsible for telephone assessment of patients needs. Work requires the application of a variety of procedures, policies, and/or precedents relating to both the standards and procedures of the nursing profession and those established by DuPage Medical Group. Provides advice and follow-up education consistent with patient's age and...
Job Description Full Time Monday-Friday 8:30am-5pm This position is work from homeafter 4-6 months of training in Lisle. SUMMARY: The Switchboard Operator is responsible for answering phones, directing calls, contacting providers, and handling basic patient scheduling questions. ESSENTIAL DUTIES AND RESPONSIBILITIES: General Call Center Responsibilities Handling inbound Contact Center interactions (phone, email, MyChart, TOC, faxes, etc.) Follow HIPAA policy and procedures Understand and support the department policies and procedures Paging Paging of clinical staff Follow paging protocols Scheduling Answer basic scheduling related questions i.e. directions to site, site hours, provider info, requests for MyChart login Verifying and cancelling appointments Escalation of clinical patient inquires when necessary to appropriate physician site/department Patient Information Collect payment/patient balances KNOWLEDGE SKILLS AND...
Oct 24, 2020
Job Description Full Time Monday-Friday 8:30am-5pm This position is work from homeafter 4-6 months of training in Lisle. SUMMARY: The Switchboard Operator is responsible for answering phones, directing calls, contacting providers, and handling basic patient scheduling questions. ESSENTIAL DUTIES AND RESPONSIBILITIES: General Call Center Responsibilities Handling inbound Contact Center interactions (phone, email, MyChart, TOC, faxes, etc.) Follow HIPAA policy and procedures Understand and support the department policies and procedures Paging Paging of clinical staff Follow paging protocols Scheduling Answer basic scheduling related questions i.e. directions to site, site hours, provider info, requests for MyChart login Verifying and cancelling appointments Escalation of clinical patient inquires when necessary to appropriate physician site/department Patient Information Collect payment/patient balances KNOWLEDGE SKILLS AND...
Job Description Part Time Saturday & Sunday: Weekends Only (2) 10hr shifts 8am-6:30pm This position is work from home eligible after 4-6 months of onsite training in Lisle. DuPage Medical Group is the largest independent, multi-specialty physician group in the Midwest. We offer services in more than 70 specialty areas across 120+ locations. Our team is comprised of more than 750 physicians and 5,000 dynamic individuals who work collaboratively to transform healthcare for the thousands of patients we serve each day. Are you a self-motivated, organized and compassionate RN? Do you thrive in a fast-paced, progressive work environment? If so, DuPage Medical Group wants you! SUMMARY: Under the direction of the , responsible for telephone assessment of patients needs. Work requires the application of a variety of procedures, policies, and/or precedents relating to both the standards and procedures of the nursing profession and those established by DuPage Medical Group....
Oct 23, 2020
Job Description Part Time Saturday & Sunday: Weekends Only (2) 10hr shifts 8am-6:30pm This position is work from home eligible after 4-6 months of onsite training in Lisle. DuPage Medical Group is the largest independent, multi-specialty physician group in the Midwest. We offer services in more than 70 specialty areas across 120+ locations. Our team is comprised of more than 750 physicians and 5,000 dynamic individuals who work collaboratively to transform healthcare for the thousands of patients we serve each day. Are you a self-motivated, organized and compassionate RN? Do you thrive in a fast-paced, progressive work environment? If so, DuPage Medical Group wants you! SUMMARY: Under the direction of the , responsible for telephone assessment of patients needs. Work requires the application of a variety of procedures, policies, and/or precedents relating to both the standards and procedures of the nursing profession and those established by DuPage Medical Group....
