[Customer Service / Remote] - Anywhere in U.S. / Full health benefits (medical-dental-vision) / 401K / Availability to work weekends - As a Member Support Agent you'll: Assist members through various communication channels like email-text-and-phone via Zendesk; Become an expert on all Point products and services; Work cross-functionally and collaborate with other teams to find solutions for members; Collect and summarize data and feedback from members...Hiring Fast >>