Magellan Health
Remote * (Maryland Heights, MO, USA)
Responsible for the implementation and maintenance of member and provider correspondence. This includes collecting letter requirements from clients, reconciling them with State, Federal and Accreditation requirements. The Senior Correspondence Specialist is responsible for letter configuration (plan IDs, statuses, etc.), User Acceptance Testing (UAT), Managing Projects and Issue Resolution, as well as contributing to Process Improvement initiatives. The Senior Correspondence Specialist monitors production systems to ensure letter quality and timeliness standards are met. Develop and maintain documented standards for quality and ensure documentation correlates with letter functionality. Communicates directly with clients and internal departments regarding correspondence needs and letter requirements. • Interacts with compliance regarding accreditation requirements for the member and provider letters. • Consults with Magellan legal counsel for review of state and federal communication...
Jan 24, 2021
Responsible for the implementation and maintenance of member and provider correspondence. This includes collecting letter requirements from clients, reconciling them with State, Federal and Accreditation requirements. The Senior Correspondence Specialist is responsible for letter configuration (plan IDs, statuses, etc.), User Acceptance Testing (UAT), Managing Projects and Issue Resolution, as well as contributing to Process Improvement initiatives. The Senior Correspondence Specialist monitors production systems to ensure letter quality and timeliness standards are met. Develop and maintain documented standards for quality and ensure documentation correlates with letter functionality. Communicates directly with clients and internal departments regarding correspondence needs and letter requirements. • Interacts with compliance regarding accreditation requirements for the member and provider letters. • Consults with Magellan legal counsel for review of state and federal communication...
Magellan Health
Remote * (Maryland Heights, MO, USA)
This is a fully remote position, allowing you to work from the comfort of your own home from anywhere inside the US. Looking for an IT Analyst with experience in developing business processes and gathering and defining requirements Any experience with SQL a strong plus. Any CRM experience, ideally MS Dynamics would be ideal, but not required. This Analyst will assist in managing the team's work in ServiceNow as well, so any experience with ServiceNow / Portia as well as managing backlogs would be a plus. Looking for candidates with a business analysis background that includes strong written and verbal communication skills along with the ability to both work with details and to think at an enterprise level. This is a fully remote position, allowing you to work from the comfort of your own home from anywhere inside the US. This position will analyze, evaluate and design/redesign business, IT or operational processes using scientific approaches such as Critical Thinking, Lean...
Jan 23, 2021
This is a fully remote position, allowing you to work from the comfort of your own home from anywhere inside the US. Looking for an IT Analyst with experience in developing business processes and gathering and defining requirements Any experience with SQL a strong plus. Any CRM experience, ideally MS Dynamics would be ideal, but not required. This Analyst will assist in managing the team's work in ServiceNow as well, so any experience with ServiceNow / Portia as well as managing backlogs would be a plus. Looking for candidates with a business analysis background that includes strong written and verbal communication skills along with the ability to both work with details and to think at an enterprise level. This is a fully remote position, allowing you to work from the comfort of your own home from anywhere inside the US. This position will analyze, evaluate and design/redesign business, IT or operational processes using scientific approaches such as Critical Thinking, Lean...
