Sell Medicare insurance on YOUR terms. Make the most of your time helping Seniors across America on the best insurance sales platform in the world (IMPORTANT: now accepting Life AND Health agents). Sell Medicare year-round with us Competitive base salary & commission Generous benefit package, paid time off 401K program Fast-paced, high performance environment Growth opportunities Reliable payouts, guaranteed Meet and work with others (remotely) What is Assurance? As a leading insurance platform, we've created the most advanced technology and data science systems, to provide a unique experience for every shopper that quantifies their risks, resources, and preferences, then guides them to the right insurance policy. While many of our customers purchase online, most prefer the combo of our digital guidance and the expertise of our on-demand licensed agents (that s where you come in). Why Us? Assurance has revolutionized how insurance is bought and sold, only to be accelerated with...
Apr 17, 2021
Sell Medicare insurance on YOUR terms. Make the most of your time helping Seniors across America on the best insurance sales platform in the world (IMPORTANT: now accepting Life AND Health agents). Sell Medicare year-round with us Competitive base salary & commission Generous benefit package, paid time off 401K program Fast-paced, high performance environment Growth opportunities Reliable payouts, guaranteed Meet and work with others (remotely) What is Assurance? As a leading insurance platform, we've created the most advanced technology and data science systems, to provide a unique experience for every shopper that quantifies their risks, resources, and preferences, then guides them to the right insurance policy. While many of our customers purchase online, most prefer the combo of our digital guidance and the expertise of our on-demand licensed agents (that s where you come in). Why Us? Assurance has revolutionized how insurance is bought and sold, only to be accelerated with...
Sell Medicare insurance on YOUR terms. Make the most of your time helping Seniors across America on the best insurance sales platform in the world (IMPORTANT: now accepting Life AND Health agents). Sell Medicare year-round with us Competitive base salary & commission Generous benefit package, paid time off 401K program Fast-paced, high performance environment Growth opportunities Reliable payouts, guaranteed Meet and work with others (remotely) What is Assurance? As a leading insurance platform, we've created the most advanced technology and data science systems, to provide a unique experience for every shopper that quantifies their risks, resources, and preferences, then guides them to the right insurance policy. While many of our customers purchase online, most prefer the combo of our digital guidance and the expertise of our on-demand licensed agents (that s where you come in). Why Us? Assurance has revolutionized how insurance is bought and sold, only to be accelerated with...
Apr 17, 2021
Sell Medicare insurance on YOUR terms. Make the most of your time helping Seniors across America on the best insurance sales platform in the world (IMPORTANT: now accepting Life AND Health agents). Sell Medicare year-round with us Competitive base salary & commission Generous benefit package, paid time off 401K program Fast-paced, high performance environment Growth opportunities Reliable payouts, guaranteed Meet and work with others (remotely) What is Assurance? As a leading insurance platform, we've created the most advanced technology and data science systems, to provide a unique experience for every shopper that quantifies their risks, resources, and preferences, then guides them to the right insurance policy. While many of our customers purchase online, most prefer the combo of our digital guidance and the expertise of our on-demand licensed agents (that s where you come in). Why Us? Assurance has revolutionized how insurance is bought and sold, only to be accelerated with...
TE Connectivity
Remote * (Middletown, PA 17057, USA)
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE's global infrastructure server, storage, backup and disaster recovery (SSBR) function supporting 40,000+ TE users in 50+ countries utilizing 1,000+ applications. SSBR devices located in both primary data center hubs in US, Germany, Japan, China and Hong Kong and in TE site locations around the globe. This position is responsible for managing the global team supporting the enterprise server infrastructure. This includes both operating systems as well as hardware. Key responsibilities are the day to day support, planning, implementation and standardization across the organization. Candidates for this role will have responsibility for a large globally dispersed team supporting a diverse infrastructure. Responsibilities Manages the global team responsible for all operating system, hardware and OS...
Apr 15, 2021
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE's global infrastructure server, storage, backup and disaster recovery (SSBR) function supporting 40,000+ TE users in 50+ countries utilizing 1,000+ applications. SSBR devices located in both primary data center hubs in US, Germany, Japan, China and Hong Kong and in TE site locations around the globe. This position is responsible for managing the global team supporting the enterprise server infrastructure. This includes both operating systems as well as hardware. Key responsibilities are the day to day support, planning, implementation and standardization across the organization. Candidates for this role will have responsibility for a large globally dispersed team supporting a diverse infrastructure. Responsibilities Manages the global team responsible for all operating system, hardware and OS...
Community Health Center, Inc
Remote * (Middletown, NJ, USA)
Job Description Summary: Community Health Center, Inc. (CHC), with offices in Connecticut, Colorado and California, is one of the country's most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 500,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes...
Apr 15, 2021
Full-Time
Job Description Summary: Community Health Center, Inc. (CHC), with offices in Connecticut, Colorado and California, is one of the country's most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 500,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes...
Community Health Center
Remote * (Middletown, CT, USA)
Job Description Summary:Community Health Center, Inc. (CHC) with offices in Connecticut, Colorado and California, is one of the country's most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 500,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused...
Apr 14, 2021
Job Description Summary:Community Health Center, Inc. (CHC) with offices in Connecticut, Colorado and California, is one of the country's most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 500,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused...
TE Connectivity
Remote * (Middletown, PA 17057, USA)
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job OverviewThe Data and Devices (D) business unit of TE Connectivity has an opportunity for a Global Product Manager to join the High Speed Cable Assembly product team. The Product Manager will manage all aspects of a global product line or portfolio, from driving new product development to manufacturing to marketing and sales. The Product Manager runs the portfolio as a "mini" GM and is responsible for overall product strategy, business leadership and capacity plans to meet sales and gross (or standard) margin targets. ResponsibilitiesMarket Sensing & Strategy Development: Articulate market trends, demand drivers, customer needs, industry trends, and competitive landscape Conduct market segmentation exercises to develop market segment-specific strategies. Conduct competitive analysis and benchmarking Define segment...
Apr 14, 2021
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job OverviewThe Data and Devices (D) business unit of TE Connectivity has an opportunity for a Global Product Manager to join the High Speed Cable Assembly product team. The Product Manager will manage all aspects of a global product line or portfolio, from driving new product development to manufacturing to marketing and sales. The Product Manager runs the portfolio as a "mini" GM and is responsible for overall product strategy, business leadership and capacity plans to meet sales and gross (or standard) margin targets. ResponsibilitiesMarket Sensing & Strategy Development: Articulate market trends, demand drivers, customer needs, industry trends, and competitive landscape Conduct market segmentation exercises to develop market segment-specific strategies. Conduct competitive analysis and benchmarking Define segment...
Community Health Center
Remote * (Middletown, CT, USA)
Job Description Summary:Community Health Center, Inc. (CHC), with offices in Connecticut, Colorado and California, is one of the country's most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 600,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused...
Apr 14, 2021
Job Description Summary:Community Health Center, Inc. (CHC), with offices in Connecticut, Colorado and California, is one of the country's most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 600,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused...
TE Connectivity
Remote * (Middletown, PA 17057, USA)
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job OverviewProduct Marketing at TE Connectivity is focused on driving awareness and demand for products, solutions and technologies in collaboration with Product Management, Marketing, Engineering, Sales and our Distributor partners. They create effective marketing programs that result in lead generation and product sales that support both high impact product launches and improve or retain sales by driving TE value propositions and brand positioning. The Global Product Marketing Manager will own the global strategy, development and execution of all processes related to the product marketing function within the Appliances business unit. This role is responsible for providing direction according to established business goals, managing expectations across functional teams and providing indirect supervision of peers, content...
Apr 12, 2021
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job OverviewProduct Marketing at TE Connectivity is focused on driving awareness and demand for products, solutions and technologies in collaboration with Product Management, Marketing, Engineering, Sales and our Distributor partners. They create effective marketing programs that result in lead generation and product sales that support both high impact product launches and improve or retain sales by driving TE value propositions and brand positioning. The Global Product Marketing Manager will own the global strategy, development and execution of all processes related to the product marketing function within the Appliances business unit. This role is responsible for providing direction according to established business goals, managing expectations across functional teams and providing indirect supervision of peers, content...
* Sorry, we cannot sponsor for these positions *AT Tech Talent Program At AT, we harness the power of technology to improve our communities, our lives, and our company. We've got the projects, now we need the best talent to help us bring them to fruition and make a big impact. What does it feel like to join a family of technologists? Find out now. This program is focused on identifying skilled technology influencers and elevating their experience with AT from hiring and onboarding to charting a course for your career. We'll leverage our strong network of mentors and help you get acclimated quickly to make an impact alongside a group of highly motivated peers just like yourself. Along the way you'll build relationships, have access to senior leaders, and gain exposure across the company. It's a collaborative environment full of opportunities designed to help you strengthen your capabilities and reach your fullest potential. Joining our program means you'll work on high-value projects...
Apr 11, 2021
* Sorry, we cannot sponsor for these positions *AT Tech Talent Program At AT, we harness the power of technology to improve our communities, our lives, and our company. We've got the projects, now we need the best talent to help us bring them to fruition and make a big impact. What does it feel like to join a family of technologists? Find out now. This program is focused on identifying skilled technology influencers and elevating their experience with AT from hiring and onboarding to charting a course for your career. We'll leverage our strong network of mentors and help you get acclimated quickly to make an impact alongside a group of highly motivated peers just like yourself. Along the way you'll build relationships, have access to senior leaders, and gain exposure across the company. It's a collaborative environment full of opportunities designed to help you strengthen your capabilities and reach your fullest potential. Joining our program means you'll work on high-value projects...
Community Health Center
Remote * (Middletown, CT, USA)
Job Description Summary:Job Description:JOB SUMMARYThe COVAC Operations Support Associate assists the Operations department in supporting patient registration and appointment scheduling for our drive-thru COVID vaccine clinics. Regular duties include providing real-time support for frontline registration staff, correcting patient records, appointment reconciliation, as well as tasks assigned by the supervisor. This position will be responsible for working a combination of weekdays and weekends. ROLES AND RESPONSIBILITIES Supports the COVID Vaccine Clinic staff with locating patient records in various scheduling platformsDaily reconciliation of COVID Vaccine appointments, including cancelling no shows, scheduling walk-ins, and other tasksAccurately updates and corrects patient records as necessaryEffectively and efficiently communicates with both frontline and remote teams via Zoom, Skype instant message, email, and phoneOther related duties QUALIFICATIONS Minimum of Associates...
Apr 11, 2021
Job Description Summary:Job Description:JOB SUMMARYThe COVAC Operations Support Associate assists the Operations department in supporting patient registration and appointment scheduling for our drive-thru COVID vaccine clinics. Regular duties include providing real-time support for frontline registration staff, correcting patient records, appointment reconciliation, as well as tasks assigned by the supervisor. This position will be responsible for working a combination of weekdays and weekends. ROLES AND RESPONSIBILITIES Supports the COVID Vaccine Clinic staff with locating patient records in various scheduling platformsDaily reconciliation of COVID Vaccine appointments, including cancelling no shows, scheduling walk-ins, and other tasksAccurately updates and corrects patient records as necessaryEffectively and efficiently communicates with both frontline and remote teams via Zoom, Skype instant message, email, and phoneOther related duties QUALIFICATIONS Minimum of Associates...
Community Health Center
Remote * (Middletown, CT, USA)
Job Description Summary:Job Description:JOB SUMMARYThe COVAC Operations Support Associate assists the Operations department in supporting patient registration and appointment scheduling for our drive-thru COVID vaccine clinics. Regular duties include providing real-time support for frontline registration staff, correcting patient records, appointment reconciliation, as well as tasks assigned by the supervisor. This position will be responsible for working a combination of weekdays and weekends. ROLES AND RESPONSIBILITIES Supports the COVID Vaccine Clinic staff with locating patient records in various scheduling platformsDaily reconciliation of COVID Vaccine appointments, including cancelling no shows, scheduling walk-ins, and other tasksAccurately updates and corrects patient records as necessaryEffectively and efficiently communicates with both frontline and remote teams via Zoom, Skype instant message, email, and phoneOther related duties QUALIFICATIONS Minimum of Associates...
Apr 11, 2021
Job Description Summary:Job Description:JOB SUMMARYThe COVAC Operations Support Associate assists the Operations department in supporting patient registration and appointment scheduling for our drive-thru COVID vaccine clinics. Regular duties include providing real-time support for frontline registration staff, correcting patient records, appointment reconciliation, as well as tasks assigned by the supervisor. This position will be responsible for working a combination of weekdays and weekends. ROLES AND RESPONSIBILITIES Supports the COVID Vaccine Clinic staff with locating patient records in various scheduling platformsDaily reconciliation of COVID Vaccine appointments, including cancelling no shows, scheduling walk-ins, and other tasksAccurately updates and corrects patient records as necessaryEffectively and efficiently communicates with both frontline and remote teams via Zoom, Skype instant message, email, and phoneOther related duties QUALIFICATIONS Minimum of Associates...
Community Health Center, Inc
Remote * (Middletown Township, NJ, USA)
Job Description Summary:Job Description:JOB SUMMARYThe Community Health Center, Inc. is proud to offer COVID-19 vaccine Services throughout the State of Connecticut. In response to the State wide need CHCI began providing vaccines to first responders and healthcare personnel designated as part of the Phase 1A priority group of recipients. As the recipient pool expands, at the direction of the State, to include front line workers, those at increased risk for severe COVID-19 illness and the general public, CHCI will continue to expand its state wide vaccination efforts. CHCI is currently offering COVID vaccines appointments at its major primary care centers in Hartford, Stamford, Middletown, New Britain, New London, and Clinton. As vaccination efforts grow, CHCI will offer vaccinations at other fixed sites as well as off-site and community locations such as homeless shelters and congregate housing units.CHCI now seeks to recruit a group of temporary employees, for a minimum of 6...
Apr 11, 2021
Job Description Summary:Job Description:JOB SUMMARYThe Community Health Center, Inc. is proud to offer COVID-19 vaccine Services throughout the State of Connecticut. In response to the State wide need CHCI began providing vaccines to first responders and healthcare personnel designated as part of the Phase 1A priority group of recipients. As the recipient pool expands, at the direction of the State, to include front line workers, those at increased risk for severe COVID-19 illness and the general public, CHCI will continue to expand its state wide vaccination efforts. CHCI is currently offering COVID vaccines appointments at its major primary care centers in Hartford, Stamford, Middletown, New Britain, New London, and Clinton. As vaccination efforts grow, CHCI will offer vaccinations at other fixed sites as well as off-site and community locations such as homeless shelters and congregate housing units.CHCI now seeks to recruit a group of temporary employees, for a minimum of 6...
Community Health Center
Remote * (Middletown, CT, USA)
Job Description Summary:Job Description:JOB SUMMARYThe Community Health Center, Inc. is proud to offer COVID-19 vaccine Services throughout the State of Connecticut. In response to the State wide need CHCI began providing vaccines to first responders and healthcare personnel designated as part of the Phase 1A priority group of recipients. As the recipient pool expands, at the direction of the State, to include front line workers, those at increased risk for severe COVID-19 illness and the general public, CHCI will continue to expand its state wide vaccination efforts. CHCI is currently offering COVID vaccines appointments at its major primary care centers in Hartford, Stamford, Middletown, New Britain, New London, and Clinton. As vaccination efforts grow, CHCI will offer vaccinations at other fixed sites as well as off-site and community locations such as homeless shelters and congregate housing units.CHCI now seeks to recruit a group of temporary employees, for a minimum of 6...
Apr 11, 2021
Job Description Summary:Job Description:JOB SUMMARYThe Community Health Center, Inc. is proud to offer COVID-19 vaccine Services throughout the State of Connecticut. In response to the State wide need CHCI began providing vaccines to first responders and healthcare personnel designated as part of the Phase 1A priority group of recipients. As the recipient pool expands, at the direction of the State, to include front line workers, those at increased risk for severe COVID-19 illness and the general public, CHCI will continue to expand its state wide vaccination efforts. CHCI is currently offering COVID vaccines appointments at its major primary care centers in Hartford, Stamford, Middletown, New Britain, New London, and Clinton. As vaccination efforts grow, CHCI will offer vaccinations at other fixed sites as well as off-site and community locations such as homeless shelters and congregate housing units.CHCI now seeks to recruit a group of temporary employees, for a minimum of 6...
Maximus is currently looking for a Call Center Trainer to join our CDC-Info team. The Trainer is responsible for delivering contact center training within the project. The Trainer must demonstrate a high level of content knowledge, understanding of adult learning principles and have experience with classroom management. Additionally, the Trainer will support program goals and initiatives for performance improvement, innovation and efficient organizational processes by identifying performance gaps, causes of the performance gaps and by providing suggested solutions to the Training Lead. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide...
Apr 11, 2021
Maximus is currently looking for a Call Center Trainer to join our CDC-Info team. The Trainer is responsible for delivering contact center training within the project. The Trainer must demonstrate a high level of content knowledge, understanding of adult learning principles and have experience with classroom management. Additionally, the Trainer will support program goals and initiatives for performance improvement, innovation and efficient organizational processes by identifying performance gaps, causes of the performance gaps and by providing suggested solutions to the Training Lead. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide...
The Vaccine Scheduler (Part Time Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best...
Apr 11, 2021
The Vaccine Scheduler (Part Time Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best...
The Bilingual Vaccine Scheduler (Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best...
Apr 11, 2021
The Bilingual Vaccine Scheduler (Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best...
JOB DESCRIPTION SUMMARY The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Essential Duties and Responsibilities: - Supervise the work of customer service representatives to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action,...
Apr 11, 2021
JOB DESCRIPTION SUMMARY The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Essential Duties and Responsibilities: - Supervise the work of customer service representatives to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action,...
The Vaccine Scheduler (Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best course of...
Apr 11, 2021
The Vaccine Scheduler (Customer Service Representative III) at Maximus make an impact everyday by responding to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Agents will be required to evaluate the needs of the caller to determine the best course of...
JOB DESCRIPTION SUMMARY The Call Center Supervisor (Bilingual) is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Essential Duties and Responsibilities: - Supervise the work of customer service representatives to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary...
Apr 11, 2021
JOB DESCRIPTION SUMMARY The Call Center Supervisor (Bilingual) is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Essential Duties and Responsibilities: - Supervise the work of customer service representatives to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary...
The Call Center Manager is responsible for providing front-line, first level management and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Ensure project compliance with all operational requirements of the contract as well as corporate policies - Manage Customer Service and Outreach Programs - Manage direct reports and the cost- effective operation of all project tasks - Supervise subcontractors that provide services to program - Oversee audits of operations - Produce monthly Service Level Agreement (SLA) report for client, as well as ad hoc reporting - Collaborate with other Managers to ensure effective coordination of...
Apr 11, 2021
The Call Center Manager is responsible for providing front-line, first level management and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: - Ensure project compliance with all operational requirements of the contract as well as corporate policies - Manage Customer Service and Outreach Programs - Manage direct reports and the cost- effective operation of all project tasks - Supervise subcontractors that provide services to program - Oversee audits of operations - Produce monthly Service Level Agreement (SLA) report for client, as well as ad hoc reporting - Collaborate with other Managers to ensure effective coordination of...
