Job Summary Responsible for a high volume of inbound calls (7) days a week from customers, patients, team members and other individuals for inquiries, praises or issues/concerns about company's products, policies or services following standard SOPs multiple systems and procedures, working under virtual supervision. Ensures all contacts receive exceptional customer service via skills such as empathy, caring, and courteous as well as being efficient in time management, documentation and grammar. Cross-trained on multiple lines of business as duties may vary based on assigned department and common contacts. This is a work at home position. To be considered, candidates must have an active home phone line (landline only - cell and VOIP services not authorized) and high-speed internet (cable/broadband or fiber optic installed at the time of application. This is a full-time position with compensation at $11.00/hour. Job Responsibilities Resolves routine, general questions and...
Jan 16, 2021
Full-Time
Job Summary Responsible for a high volume of inbound calls (7) days a week from customers, patients, team members and other individuals for inquiries, praises or issues/concerns about company's products, policies or services following standard SOPs multiple systems and procedures, working under virtual supervision. Ensures all contacts receive exceptional customer service via skills such as empathy, caring, and courteous as well as being efficient in time management, documentation and grammar. Cross-trained on multiple lines of business as duties may vary based on assigned department and common contacts. This is a work at home position. To be considered, candidates must have an active home phone line (landline only - cell and VOIP services not authorized) and high-speed internet (cable/broadband or fiber optic installed at the time of application. This is a full-time position with compensation at $11.00/hour. Job Responsibilities Resolves routine, general questions and...
Walgreens - JobID: 354####### [Customer Service] As a Call Center Specialist at Walgreens, you'll: Process new patient registration by entering data into appropriate system; Handle patient prescription requests within HIPAA guidelines and enters refill orders for processing; Troubleshoot to obtain missing prescription information, and interprets medical abbreviations...Hiring Immediately >>
Jan 16, 2021
Full-Time
Walgreens - JobID: 354####### [Customer Service] As a Call Center Specialist at Walgreens, you'll: Process new patient registration by entering data into appropriate system; Handle patient prescription requests within HIPAA guidelines and enters refill orders for processing; Troubleshoot to obtain missing prescription information, and interprets medical abbreviations...Hiring Immediately >>
