Mediacom
Remote * (New City,NY)
Job Summary: Don't miss this opportunity to be a part of one of the most dynamic technology companies in the market today! As a Field Support Center Representative, you will work in a modern office and serve as the hub for Mediacom field technicians who are installing and supporting our Xtream and rocket fast internet services in customer homes. Each day you will compile the daily work load for technicians and assign work orders for various job types (e.g. service installations, changes, trouble calls, disconnections etc.). By supporting our technicians, you'll help ensure timely installation, resolutions and overall customer satisfaction with Mediacom. The start date for this position will be January 25th, 2021 The health and safety of our employees and candidates is very important to us. Mediacom continues to ensure a safe work environment for our current and new employees. Mediacom has transitioned to virtual hiring practices, utilizing tools that allow us to virtually connect...