Kforce Finance & Accounting
Remote * (North Palm Beach, FL, USA)
RESPONSIBILITIES: Kforce has a client seeking a Remote Customer Service Rep in Juno Beach, FL. Summary: Our client is seeking a well-qualified candidate with a customer-first attitude, a strong sense of empathy, excellent listening and communications skills, and a deep desire to support others. The Customer Support Phone Agent will be responsible for providing inbound and outbound phone support as well as providing support via chat and email when not engaged in phone support. The ideal candidate must be extremely customer-focused, technically savvy, analytical and data-oriented, composed under pressure, and able to creatively problem solve to triage issues while maintaining positive communication at all times. Responsibilities: Take inbound phone calls from customers Respond to customer questions via live chat Respond to customer questions via email Become an expert on the platform, which will enable you to support our customer base efficiently and effectively...
