Help Desk Support Analyst - Remote Full time opportunity with benefits, paying $22/hr, advancement opportunities! This is an exciting position where new employees can expand their career in IT, including substantial training and certifications over the first year of employment. Working as a team, successful candidates will have an interest in working with the latest technologies to provide exceptional customer service in support of our clients. Essential Duties: Serve as the initial contact for reporting technical issues, and answering questions regarding upgrades, installations, and other software/hardware/network issues. Accurately diagnose client technical issues; gather the necessary information; and perform standard, preliminary research using all relevant available resources. Effectively implement the steps found in available resources by following the instructions and using a variety of remote access, user admin, and related tools. Clearly and thoroughly document...