Aerotek
Remote * (Ohio City, OH 45874, USA)
**Currently hiring remote customer service representatives for a nation wide company!!!****Description:**As a Customer Success Representative, you are a part of an amazing team that helps make roadsidebreakdowns easier for customers in times of need. We'll rely on you to actively listen to our customers'situations, needs, and provide empathy and reassurance during high-stress situations. We are looking forcustomer success experts who will provide the human connection to our customers, partners, and serviceproviders and provide a world-class, customer experience.You must exhibit a high sense of urgency and work well under pressure. You are a curious investigator who is notafraid of a challenge and is driven to provide their best work. You are ready to adapt to any change andeager to learn and face the unknown.Day-to-Day? Strong sense of urgency handling a high volume amount of inbound and occasionally outbound calls? Utilize CRM technology to create new customer service requests?...