[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $65K per year/ Medical, Dental, & Vision / 401k / PTO - As a Student Support Specialist you'll: Serve as the main point of contact for Outlier students across their journey from enrollment through course completion; Respond to student inquiries via email, phone and text with clear, concise information and a warm, approachable tone; Collaborate with fellow Support Specialists to complete critical and timely tasks that drive successful student outcomes; Troubleshoot obstacles that students encounter with the Outlier platform, documenting and escalating issues as needed to the appropriate internal teams...Hiring Fast >>