We are seeking enthusiastic, positive, and helpful candidates to join our contact center team. In this role you will build strong connections, while providing golden service to our members. JOB TITLE:   Contact Center MSR II DEPARTMENT:  Member Service Contact Center (MSCC) STATUS:   Non-Exempt JOB CODE:   1104  GENERAL DESCRIPTION: This Member Service Representative II is an energetic and goal-oriented individual who has a passion for service excellence; providing exceptional service, utilizing effective call handling techniques to create a positive and memorable experience. The MSR II responds accurately to member inquiries by telephone in English and Spanish languages (if certified). The MSR II effectively navigates software applications and simultaneously works multiple screens while resolving member concerns. The ideal candidate will proactively engage members to achieve their financial goals in a consultative approach as part of the solution to their...

With over 100 offices and nearly 5,000 associates throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.   CBIZ has been honored to be the recipient of several national recognitions:   2020 Best Workplaces in Consulting & Professional Services by Great Place to Work® Job Requirements: REASONABLE ACCOMMODATION If you are a qualified individual with a disability you may request reasonable accommodation if you are unable or limited in your ability to use or access this site as a result of your disability. You can request a reasonable accommodation by calling 844-558-1414 (toll free) or send an email to accom@cbiz.com . EQUAL OPPORTUNITY EMPLOYER CBIZ is an affirmative action-equal opportunity employer and reviews applications for employment...

We are seeking enthusiastic, positive, and helpful candidates to join our contact center team. In this role you will build strong connections, while providing golden service to our members. JOB TITLE: Contact Center MSR II DEPARTMENT: Member Service Contact Center (MSCC) STATUS: Non-Exempt JOB CODE: 1104 GENERAL DESCRIPTION: This Member Service Representative II is an energetic and goal-oriented individual who has a passion for service excellence; providing exceptional service, utilizing effective call handling techniques to create a positive and memorable experience. The MSR II responds accurately to member inquiries by telephone in English and Spanish languages (if certified). The MSR II effectively navigates software applications and simultaneously works multiple screens while resolving member concerns. The ideal candidate will proactively engage members to achieve their financial goals in a consultative approach as part of the solution to their inquiry....