Dec 05, 2023
DESCRIPTIONBlink was the result of one of the most successful crowdfunding campaigns ever and is now part of Amazon Devices, the consumer electronics division that brings you the Kindle, Fire Tablets, Fire TV, and Echos. Our mission is to provide peace of mind for homeowners while they are away from home using our wire-free, battery-operated smart home security cameras.
As Blink’s Technical Customer Service Manager, you will focus on all aspects of customer satisfaction and care, supervise our global Customer Service and Technical Support resources, and foster positive relationships with our customers. You will provide and promote excellent customer service within the organization and find unique ways to deal with customer concerns.
Hours: 10:30 am - 7 pm ET, Wednesday - Sunday.
Key job responsibilities
- Help to develop and implement customer service procedures, policies and standards
- Measure customer satisfaction and improve services
- Communicate with customers via...
Amazon
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