**The Opportunity** We're looking for a **Remote Customer Care Representative** , working in the **BPO** industry in **Scarborough, Maine** . + Handling inbound and outbound customer care calls with outstanding customer service satisfaction. + Answering questions from customers and addressing concerns. + Keeping records of customer interactions, processing customer accounts, and filing documents. + Handling customer complaints, providing appropriate solutions and alternatives within the time limits. **Our Client** Our client is a 20+ year-old staffing and recruitment leader. Founded on the belief that hiring, training and developing great people would result in outstanding service to clients and to candidates like you. Recognized on Glassdoor's list of "Best Companies to Work For" in addition to other honors. Valuing employees. Helping companies grow. Finding the right roles for job seekers. Achieving goals by helping others achieve theirs. Serving companies of all sizes...