We are seeking a Client Coordinator / Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information. Team-based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long-term customer loyalty. Responsibilities: Provide information about the benefit products and insurance services Troubleshoot and resolve event issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Job Requirements: Previous experience in customer service, sales, or...

Job Description Full Time | Must be located in the US | Must be willing to work in the Mountain Time Zone and will be starting between 12 PM - 4 PM | Starting Hourly rate from $17.50 This is an evergreen role. We will be interviewing/hiring on an as-needed basis. Who are we looking for? The award-winning HireVue Customer Support Team provides innovative and customer-obsessed service through phone, chat, and email, enabling our clients to build awesome teams and their interviewing candidates to get awesome jobs. The role of the Customer Support Specialist is to be the front-line of the HireVue experience for interviewing candidates and customers alike. Customer Support Specialists exhibit a passion for providing the best possible customer experience through each interaction and strive to always be improving. Successful Customer Support Specialists have an open and positive attitude allowing them to celebrate the successes of the team, communicate proactively, and exemplify...

Voice Engineer (VOIP) - Anywhere, US Direct Hire Salary Target - $120k - $160k Job Description: Successful health benefits national brokerage company has built their own internal VOIP hardware and software for their internal call center and customer engagement groups. This is built on the Genesys brand platform which allows them to customize their solution for their own environment. In this role, you would be joining another VOIP engineer supporting and continuing to build out their internal products. Join a team of other full stack software developers, quality assurance, product and project contributors in daily call collaboration and production initiatives. Required Skills: 5+ years VOIP engineering experience. Preference for any Genesys Cloud experience, if not then can be trained on it if you already have signification other VOIP engineering experience Configuration, maintenance and troubleshooting of IVR and services IVR flows ACD routing and call flows...

Job Description Voice Engineer (VOIP) - Anywhere, US Direct Hire Salary Target - $120k - $160k Job Description: Successful health benefits national brokerage company has built their own internal VOIP hardware and software for their internal call center and customer engagement groups. This is built on the Genesys brand platform which allows them to customize their solution for their own environment. In this role, you would be joining another VOIP engineer supporting and continuing to build out their internal products. Join a team of other full stack software developers, quality assurance, product and project contributors in daily call collaboration and production initiatives. Required Skills: 5+ years VOIP engineering experience. Preference for any Genesys Cloud experience, if not then can be trained on it if you already have signification other VOIP engineering experience Configuration, maintenance and troubleshooting of IVR and services IVR flows ACD...

A Utah medical services organization is looking to fill an immediate and Remote need on their staff with the addition of a new Principal Medical Writer. In this role, the Principal Medical Writer (Remote) will be responsible for supporting the development and creation of clinical, scientific and regulatory documents in accordance with procedures, medical device regulations, and US FDA requirements. Responsibilities: The Principal Medical Writer (Remote) will: Independently researches, prepares, writes, edits and reviews clinical evidence documents (e.g. CERs and SSCPs) Conducts proofreading, editing, document formatting, review comment integration and document completion/approval activities Supports regulatory approval process through clinical evidence document formulation and responding to regulatory agency questions Participates in internal and external audit activities to defend and/or explain document content to auditors and regulatory entities Creates, manages and...

THIS IS A FULLY REMOTE POSITION! CATALANO is growing its team and is looking for good Sales Representatives with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Sales Representatives with ambitious goals. About Sales Representative’s Position: As a Sales Representative, you will be the bridge between the company and the customer. You'll have the choice to participate in a career track to management within 60-90 days of tenure. A training program that promotes from within, designed to give you full control of a successful career path with the company from day one. Our representatives do not cold-call or solicit for clients; instead, we have a public relations department that has connections with over 44,000 groups across North America and we help provide them with supplemental benefits. Requirements: · Excellent...