IntroductionA career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals - and make a difference. Get started by choosing the career that's right for you.OverviewThe Auto Club Group (ACG) provides membership, travel, insurance, and financial services offerings to approximately 13.5 million members and customers across 14 states and 2 U.S. territories through the AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second-largest AAA club in North America.ResponsibilitiesIn order to provide qualified ERS Customer Advocate I candidates for multiple positions, The Auto Club Group keeps a roster of interested applicants. If you are interested and fulfill the minimum requirements, please complete apply online.Registration into the Pipeline Roster does not constitute any form of a commitment on the part of The Auto Club...
Jan 18, 2021
IntroductionA career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals - and make a difference. Get started by choosing the career that's right for you.OverviewThe Auto Club Group (ACG) provides membership, travel, insurance, and financial services offerings to approximately 13.5 million members and customers across 14 states and 2 U.S. territories through the AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second-largest AAA club in North America.ResponsibilitiesIn order to provide qualified ERS Customer Advocate I candidates for multiple positions, The Auto Club Group keeps a roster of interested applicants. If you are interested and fulfill the minimum requirements, please complete apply online.Registration into the Pipeline Roster does not constitute any form of a commitment on the part of The Auto Club...
**This is a flexible/remote opportunity!** Hours are 1030am-7pm Major Responsibilities Provides customer service regarding shipment/delivery, returns, credit, order status, corrections, and other customer concerns. Researches returns in support of the Credit Department and creates return authorizations. Issues letters to customers explaining rationale for credit extension refusals. Enters freight and price adjustments as appropriate. Investigates and files claims on lost packages. Works with internal software and database to update customer order status. Replaces defective products/sales order errors. Understands and demonstrates Essendants' Core Values. Performs other duties as assigned. Skills/Knowledge Required Ability to communicate with customers (internal/external) and create a positive image of the Company. Ability to plan, prioritize and organize assignments. Ability to demonstrate good judgment skills and apply general rules to specific situations. Demonstrated...
Jan 17, 2021
**This is a flexible/remote opportunity!** Hours are 1030am-7pm Major Responsibilities Provides customer service regarding shipment/delivery, returns, credit, order status, corrections, and other customer concerns. Researches returns in support of the Credit Department and creates return authorizations. Issues letters to customers explaining rationale for credit extension refusals. Enters freight and price adjustments as appropriate. Investigates and files claims on lost packages. Works with internal software and database to update customer order status. Replaces defective products/sales order errors. Understands and demonstrates Essendants' Core Values. Performs other duties as assigned. Skills/Knowledge Required Ability to communicate with customers (internal/external) and create a positive image of the Company. Ability to plan, prioritize and organize assignments. Ability to demonstrate good judgment skills and apply general rules to specific situations. Demonstrated...
**This is a flexible/remote opportunity!** Hours are 1030am-7pm Major Responsibilities Provides customer service regarding shipment/delivery, returns, credit, order status, corrections, and other customer concerns. Researches returns in support of the Credit Department and creates return authorizations. Issues letters to customers explaining rationale for credit extension refusals. Enters freight and price adjustments as appropriate. Investigates and files claims on lost packages. Works with internal software and database to update customer order status. Replaces defective products/sales order errors. Understands and demonstrates Essendants' Core Values. Performs other duties as assigned. Skills/Knowledge Required Ability to communicate with customers (internal/external) and create a positive image of the Company. Ability to plan, prioritize and organize assignments. Ability to demonstrate good judgment skills and apply general rules to specific situations. Demonstrated...
Jan 17, 2021
**This is a flexible/remote opportunity!** Hours are 1030am-7pm Major Responsibilities Provides customer service regarding shipment/delivery, returns, credit, order status, corrections, and other customer concerns. Researches returns in support of the Credit Department and creates return authorizations. Issues letters to customers explaining rationale for credit extension refusals. Enters freight and price adjustments as appropriate. Investigates and files claims on lost packages. Works with internal software and database to update customer order status. Replaces defective products/sales order errors. Understands and demonstrates Essendants' Core Values. Performs other duties as assigned. Skills/Knowledge Required Ability to communicate with customers (internal/external) and create a positive image of the Company. Ability to plan, prioritize and organize assignments. Ability to demonstrate good judgment skills and apply general rules to specific situations. Demonstrated...
