Join ECS as a Virtual Customer Support Agent. Our company is seeking over 2,000 agents . Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: helping customers make travel arrangements for a cruise, coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting families with Disney reservations, to name a few. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward for you" mentality. If you are looking for a family-oriented, work-from-home environment with a professional company then this is the place for you. If you have the appropriate office setup, we can offer you flexible hours, 100% autonomy, all in the comfort of your home. The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for less than 40 hours per week. We also include...

Director, Chargebacks Electronic Payment Exchange (EPX) - Remote The primary focus of the Director of Chargebacks is to oversee, recommend and implement all processes in the resolution of retrieval requests and chargeback disputes. The ideal candidate for this position has a strong background in dealing with card brand regulations, preferably around the chargeback and retrieval process, as well as strong team leadership skills. What else you'll be doing: Lead, support and develop a 10+ person team of Chargeback Analysts who perform a range of key functions including interpreting chargebacks, managing pre-arbitrations and disputes in card brand portals Provide strategic insights and statistical analysis based on chargeback totals to executive leadership Develop top-tier operational practices, optimizing against efficiency, and overall operational excellence Play a significant role in long-term risk strategy and planning Ensure that all merchants are...

*Description* The Telecomm/Voice Engineer 2 is responsible for designing and implementing all or part of the organization's complex telecommunications infrastructure in line with pre-identified business needs and requirements. The Telecomm/Voice Engineer 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action..*Responsibilities* These Contact Center Engineer positions will use their skills and experience in telecom and contact center technologies to support the configurations of both the internal and external (BPO) contact center infrastructures They will ensure alignment of infrastructures and configurations to enable error-free call handling, routing, and transferring across the network of internal and external contact centers..*Required Qualifications* + Bachelor's degree in computer science or related field OR equivalent experience in lieu of degree + At least 5 years of telecommunications/voice...

Interactive Credit Analyst North American Bancard - Remote The Interactive Credit Analyst role in the Enterprise Risk Management team provides an optimal experience to our sales partners and merchants. This role will help drive multiple initiatives, including reviewing merchant submissions with additional layers of review and dissection to find account solutions, drivng increased submission volumes, and providing underwriting expertise for merchant relationships. The primary focus of the Interactive Credit Analyst is to analyze applicants and business types, as well as work within the new application pipelines of the Underwriting Department You'll need the soft skills necessary to be good ambassadors for NAB to external parties like sales partners and business owners. You must be able to complete tasks quickly and efficiently, while resolving escalations, diagnosing the cause of an issue, and implementing the correct solution. What you will be doing: Underwrite and review new...

This position is responsible for the Henry Ford Health System Insurance accounts receivable. Identifies and determines in accordance with established policies and procedures the accuracy and completeness of patient financial, insurance and demographic patient information to ensure compliant claims to Third party payers. Resolves problem accounts from payer denials and follows up on any claims that require a payer response. Responsible for the billing and collection of payments for all Henry Ford Health System hospitals, outpatient clinics and employed physicians.EDUCATION/EXPERIENCE REQUIRED: High school diploma or equivalent required. One year experience in an office environment or healthcare-related field. Prior experience in a healthcare revenue cycle position, preferred. Knowledge of Medical terminology, preferred. Knowledge of CPT/HCPCS revenue codes, preferred. College course work in accounting, business or Health Care Administration, preferred. Ability to communicate...

IntroductionA career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals - and make a difference. Get started by choosing the career that's right for you.OverviewThe Auto Club Group (ACG) provides membership, travel, insurance, and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.Responsibilities* Supervises ERS Customer Advocates on a daily basis to assist in providing quality service to members in all locations in accordance with Auto Club Group (ACG) goals, standards, and objectives.* Manages service levels to ensure a high degree of operational efficiency.* Motivates, coaches and counsels personnel toward the attainment of call quality and...

Job ID: 314619 CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, cement, asphalt, readymixed concrete and paving and construction services in North America. Our operations span North America with 24,100 employees at close to 1,300 locations in 44 US States and 6 Canadian provinces. Position Overview Reporting to the VP, Aggregates Performance, the VP Performance - Engineering & Capital Projects will be responsible for providing operational performance management and continuous improvement support of AMAT's performance systems in mine planning, engineering, strategic capex, and fixed plant asset management. This includes collaborating with the Aggregates National Performance Committee, the Aggregates Division Performance Committees, AMAT operating companies, Strategic Sourcing, 3rd party vendors and industry associations to provide the business with the tools, resources, project oversight and training to...

The Investor Claims Production Manager manages our investor claim filing team, which includes the invoice processing & claim preparation, claim filing, and quality control groups, and is responsible for ensuring the timely and accurate filing of FHA, VA, USDA, FNMA, FHLMC and private mortgage insurance claims. This position will serve as the primary point of contact with Flagstar's subservicing customers regarding claim filing, and with Flagstar's Loss Analysis, Property Preservation, Auction & Title, and Loss Mitigation groups to ensure processes are aligned to ensure timely and accurate claim filing. This position will manage, coach, and develop a team of claim filers, ensuring the mitigation of losses and the retrieval of qualified claim proceeds. This position will also assist the Director of Investor Claims in providing strategic direction for the department; reviewing, analyzing and implementing changes to investor/insurer guidelines; and overseeing technology...

Position Title Temporary Recruiting Specialist (Work from Home Michigan) Location Work From Home MI Job Summary The Temporary Recruiting Specialist provides support to both the recruiting team and internal and external customers to ensure a high level of candidate, employee and hiring manager experience. The role is responsible for processing new hire paperwork, onboarding new hires and processing internal employment changes in HRIS and assisting with administering background investigations (for both direct hire and contractors) in addition to a variety of other employment related responsibilities. The assignment has an estimated duration of 3-6 months. Job Responsibilities: Accurately enter employee information into HRIS related to newly hired employees and internal employment changes, audit pre-employment/new hire paperwork, posting scripts, obtaining required forms and signatures as needed. Act as point of contact throughout the onboarding process for candidates,...

If you are a Audit & Assurance Manager with 5+ years of recent public accounting experience and a LICENSED CPA looking to work REMOTELY, please read on! While we started off as a boutique CPA firm providing financial services to small businesses and middle-market companies in the 1950s, today we stand as one of the largest CPA firms in the United States. We provide services in the areas of tax, accounting, assurance, business consulting, corporate investigation and wealth management. Our forward-thinking service model guarantees complete client satisfaction and confidence. Currently, we are looking to hire a bright and highly motivated Assurance Manager. So, if you have 5+ years of recent public accounting experience and an active CPA, then we would love to tell you more about this incredible opportunity! What You Will Be Doing Building relationships internally to foster a culture of teamwork and collaboration Providing an amazing experience to every client...

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 14,000+ branch offices where our more than 7 million clients live and work. A typical branch office has one financial advisor who meets with clients face-to-face and one branch office administrator who enhances the team's ability to build deep relationships with clients. Headquarters associates in St. Louis and Tempe provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. Edward Jones currently has more branch offices than any other financial services firm, and we continue to grow to meet the needs of long-term individual investors. Team Leader, UX Design You’ll lead one of our teams of UX Design professionals who serve on delivery teams in one of the firm’s many portfolios of digital products. You'll play a key role in...

Who is Carenet health?For eight consecutive years, Inc. Magazine named Carenet Health as one of America's fastest-growing private companies. Today, we are the premier healthcare engagement and telehealth partner, supporting one in five Americans in four areas of expertise-engagement, telehealth, clinical support and healthcare advocacy and navigation. We remain obsessively focused on delivering exceptional, one-to-one human connections in healthcare: Conversations that educate, motivate, and advise. And we deliver those interactions with outstanding consumer engagement and clinical specialists. Exciting partnerships. Flexible technology. And we prove it with rapid testing and continuous optimization. Our impressive client list includes more than 250 innovative healthcare organizations; most are nationally known US health plans representing both commercial and government markets.Healthcare Customer Service Representatives Responsibilities:* Schedule appointments for preventative...

The Sr Power BI Data Analyst will provide dedicated reporting and analytics in support of departmental teams and initiatives. Power BI was recently implemented at Flagstar; this position will serve as primary champion for converting raw data into meaningful insights/stories through interactive and easy-to-understand dashboards and reports that help nurture data-driven decision-making. The Power BI Data Analyst will also serve an important role of helping to establish and document key cadence documentation and processes, as well as training their peers about Power BI and supporting long-term user adoption of Power BI within the organization. Must be able to work in a team and individual settings managing multiple priorities, often with little management oversight. Strong technical proficiency is required in Power BI, Excel, and SQL tools. Design and Implement Reports & Dashboards Develop and document reporting/dashboard requirements following interactions with key...

Top-ranked proprietary trading firm, Maverick Trading, is searching for entrepreneurially-minded, profit-driven people to be trained in the art and science of proprietary trading. Successful candidates will trade stocks and stock options with the firms capital on behalf of the firm and reap the majority share of the profits. About Maverick Trading As one of the best proprietary trading firms in the industry, Maverick Trading offers its traders comprehensive training, extensive support and mentoring, and substantial capital. Unlike a common day trading firm, Maverick Trading is noted as a top swing and position trading firm (holding positions from a few days to a few months). This time horizon allows the firm to offer its traders flexible hours and the ability to start part-time and transition into full-time trading. Prop trading is a mentally engaging, challenging profession where diligence and consistency translate directly into financial reward. In other words, this is...

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 14,000+ branch offices where our more than 7 million clients live and work. A typical branch office has one financial advisor who meets with clients face-to-face and one branch office administrator who enhances the team's ability to build deep relationships with clients. Headquarters associates in St. Louis and Tempe provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. Edward Jones currently has more branch offices than any other financial services firm, and we continue to grow to meet the needs of long-term individual investors. Edward Jones is looking for a leader to help support innovation in the Compliance, Surveillance, and Supervision product space. This person will have the dual responsibilities of product delivery...

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 14,000+ branch offices where our more than 7 million clients live and work. A typical branch office has one financial advisor who meets with clients face-to-face and one branch office administrator who enhances the team's ability to build deep relationships with clients. Headquarters associates in St. Louis and Tempe provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. Edward Jones currently has more branch offices than any other financial services firm, and we continue to grow to meet the needs of long-term individual investors. The Case Management & Chat product team is looking for a Business Analyst II to join our team in the Product Management organization. This role will contribute to a team which is working to evolve...

This position is responsible for the Henry Ford Health System Insurance accounts receivable. Identifies and determines in accordance with established policies and procedures - the accuracy and completeness of patient financial, insurance and demographic patient information to ensure compliant claims to Third party payers. Resolves problem accounts from payer denials and follows up on any claims that require a payer response. Responsible for the billing and collection of payments for all Henry Ford Health System hospitals, outpatient clinics and employed physicians.EDUCATION/EXPERIENCE REQUIRED: High school diploma or equivalent required. One year experience in an office environment or healthcare-related field. Prior experience in a healthcare revenue cycle position, preferred. Knowledge of Medical terminology, preferred. Knowledge of CPT/HCPCS revenue codes, preferred. College course work in accounting, business or Health Care Administration, preferred. Ability to communicate...

The Account Manager is responsible for client strategy inclusive of client relationships, service delivery and growth of the account tied to specific growth targets. The percent of time spent dedicated to these functions will be dependent on the individual role and accounts assigned. For accounts that have delivery in or across multiple Business Units/Domains there could be multiple Account Managers in which a Primary Account Manager will be designated. Primary Account Manager will then own the overall growth, including responsibility for the P&L, GP and contribution along with program optimization. This role will be the primary point of contact for the account and will collaborate with the other Account Managers to ensure delivery to the customer. All Account Managers are expected to be SME in their Business Unit/Domain specific offering and will be utilized as a resource to win new business. Main Responsibilities: Manage the client relationship of Kelly clients;...

This role is business facing and sits within the business but has a strong technology focus and partnership with our IT organization. This role will assist with the design, configuration and optimization of our Staffing technologies. The primary focus is on the Bullhorn platform. Interact with the business unit leaders, core project team, Bullhorn, and other internal departments as appropriate; will be an expert in the Bullhorn technology and considered a company SME whose knowledge and opinion is valued by the organization. Work on strategic internal projects or initiatives as directed by management. Maintain customer and vendor relationships by building professional rapport, consistent follow up, and maintain ongoing contact and communication Essential Functions Respond to inquiries from the user community for Kelly business applications. Explain application functionality and correlating how a process is enabled by technology Manage and update team SharePoint site. Create...