Customer Service Sales Representative (Remote Option) Management Concepts is currently seeking an experienced Customer Service Sales Representative to work in our Open Enrollment Sales Department. We are seeking a motivated inside sales professional passionate about providing outstanding customer service and consistently achieving sales targets in a fast-paced, high transactional environment. This is an exciting opportunity to become part of a supportive and caring team dedicated to working together to provide outstanding service and to exceed sales and lead targets by up selling/cross selling customers to meet their needs. This position is responsible for answering phone, chat and email activities regarding customer service, sales, billing and technical support inquiries from Federal Government and Commercial Organization customers for Management Concept training. The goal is to increase customer satisfaction, customer retention, lead generation and sales for various...

The Strategic Account Executive has proven experience in the sale of workforce development solutions, human capital solutions, and professional services. This seasoned sales professional will have demonstrated success in the pursuit and closing of large-scale programs in Federal agencies as both a prime contractor and subcontractor. The SAE must be an effective strategist and communicator able to develop relationships with and respond to the needs of senior executives in the Federal government. The SAE is responsible for developing a comprehensive account strategy to uncover contacts and opportunities in named accounts. Further the SAE must develop deep understanding of the company’s solution set and past performance to meet customer’s stated and unstated needs as either a prime contractor or subcontractor. This position reports to the Executive Director of Strategic Accounts or the Chief Growth Officer and works closely with executive management and other senior staff in defining...

Facilitator - Acquisition & Contracting Acquisition & Contracting Training Cohort Facilitator Management Concepts, Inc. is currently recruiting a Cohort Facilitator for our new acquisition and contracting professional development program, Career Gateway: Acquisition contracting. This exciting new program improves upon current compliance based technical training. It provides new contracting professionals with competency-based outcome focused experiential learning that better prepares them to apply what they learn on the job and be mission-focused solution makers who can drive solutions to meet mission requirements. In this role, you will guide a cohort of participants through a compelling journey as they navigate contracting activities from foundation through all four phases of the acquisition lifecycle. Participants will have a unique opportunity to learn and apply technical knowledge in conjunction with professional (soft) skills within a robust storyline that...