JPMorgan Chase Bank, N.A.
Remote * (Westerville,OH)
As an experienced Technology Operations professional, your vision and initiative will drive the development of a world-class technology strategy. Leading a high-performing team of creative problem solvers, you'll spearhead tactical changes that enhance processes and productivity across the firm, overseeing the optimization of existing technology solutions while developing new capabilities. Using industry best practices, you'll assess management teams and identify new business opportunities, while ensuring that information controls, plus back-up and recovery strategies, are in place across all environments. Your feedback will foster the ongoing skill development and capabilities of top performers to optimize outcomes. In addition to facilitating collaboration across teams internally, you'll also cultivate meaningful relationships with our global clients and business partners to deliver on strategic priorities.This role requires a wide variety or strengths and capabilities,...
Oct 19, 2020
As an experienced Technology Operations professional, your vision and initiative will drive the development of a world-class technology strategy. Leading a high-performing team of creative problem solvers, you'll spearhead tactical changes that enhance processes and productivity across the firm, overseeing the optimization of existing technology solutions while developing new capabilities. Using industry best practices, you'll assess management teams and identify new business opportunities, while ensuring that information controls, plus back-up and recovery strategies, are in place across all environments. Your feedback will foster the ongoing skill development and capabilities of top performers to optimize outcomes. In addition to facilitating collaboration across teams internally, you'll also cultivate meaningful relationships with our global clients and business partners to deliver on strategic priorities.This role requires a wide variety or strengths and capabilities,...
Managing assigned customers and proactively meeting with them - over the phone - to build lasting relationships, discover financial needs and tailor product and service recommendations Making lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week Partnering with Specialists (Personal Bankers, Branch Managers, Financial Advisors, Mortgage Bankers and Business Relationship Managers), to connect customers to experts who can help them with specialized financial needs Adhering to policies, procedures and regulatory banking requirements Core Competencies: Proactively provide solutions to customers stated and unstated needs Ability to learn and retain products, programs, and policies Ability to receive coaching from your direct manager and supporting business leaders Attention to detail while managing a pipeline of customers Focus on providing outstanding customer satisfaction on every...
Oct 16, 2020
Managing assigned customers and proactively meeting with them - over the phone - to build lasting relationships, discover financial needs and tailor product and service recommendations Making lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week Partnering with Specialists (Personal Bankers, Branch Managers, Financial Advisors, Mortgage Bankers and Business Relationship Managers), to connect customers to experts who can help them with specialized financial needs Adhering to policies, procedures and regulatory banking requirements Core Competencies: Proactively provide solutions to customers stated and unstated needs Ability to learn and retain products, programs, and policies Ability to receive coaching from your direct manager and supporting business leaders Attention to detail while managing a pipeline of customers Focus on providing outstanding customer satisfaction on every...
