Back

Volt Services Group

We don’t try to be everything to everyone – we focus on what we do well and strive to do it better than anyone else. You can count on us to listen so that we understand your business, to be responsive to your requirements and timeframes, to be consultative in determining the best solution, and to be diligent in making sure your business has the people and processes it needs to succeed.

Remote Service Desk Tech
Volt Services Group Remote * (Spokane, WA, USA)
Apr 06, 2021
Volt | Service Desk | Spokane, WA SUMMARY We are seeking an individual to fill a position as a technician with a local company here in Spokane WA. This is a long-term year over year contract with a large Spokane Employer. This role is currently remote but will transition back to the office post COVID. SUMMARY- The Service Desk Technician is responsible for providing day-to-day technical support to end users and must be able to effectively prioritize tasks and resolve issues as they arise. The Service Desk Technician is responsible for providing hardware/software service and support to end users via phone, e-mail, voicemail, IM, and in-person interaction. Personal interactions include employees at all levels of the organization to resolve problems and implementing solutions. Essential Duties/Responsibilities may include but are not limited to: Fulfills first-responder customer help desk functionality by receiving, interpreting and responding to trouble incidents though...