PTP

  • Rancho Cordova,CA
PTP Remote * (California, USA)
Feb 28, 2021
Full-Time
PTP is looking for a Salesforce Community Architect to join our CX CRM Practice. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do. Responsibilities This position will perform administration and configuration tasks on CRM engagements, inclusive of generating technical design documentation, executing testing strategies, generation of testing cases for a configured solution, and assisting in solution designing. This resource should also have experience with the following: Salesforce Community Cloud Configuration Prebuilt templates and declarative configuration Sharing architecture Licensing types Migration/release management and deployment System testing Salesforce Configuration Automation: Workflow, Approvals, Visual Workflow, Process Builder Custom Report Types and Dashboards Salesforce Sharing Architecture...
PTP Remote * (California, USA)
Feb 28, 2021
Full-Time
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a CX Business Analyst to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do. Responsibilities Work as a contributing member of delivery teams from project planning through execution for: Customer Strategies and Assessments CX Program Roadmaps CX Requirements and Design Business Case Development Testing Training Work to support the management of client expectations and day to day interactions with clients and sponsors Provide thought leadership for improved business solutions for PTP customers Participate in aspects of the business development process to include...
PTP Remote * (Newport Coast, Newport Beach, CA, USA)
Feb 21, 2021
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Genesys Reporting Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.Responsibilities Develop and test Genesys CX Insights custom reportsRequirements3+ years experiences with: Genesys Enterprise Routing solutions Genesys T-Server and I-Server integrations Genesys SIP Server Genesys Reporting with preference to experience with MicroStrategy and Genesys CX Insights applications. Genesys Infomart configuration and deployment
PTP Remote * (United States)
Feb 19, 2021
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Senior Software Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.ResponsibilitiesDesign and develop stateful AWS applicationsOperate independently in an AWS environmentValidate software releases for large multi-locale IVR applicationsWrite and execute SQL to make configuration changes to applicationsUse standard tools like Jenkins and git to pre-stage software for deploymentUse Unix commands to troubleshoot system and network behaviorRequirementsIn addition to excellent communication and client interaction skills you should have experience with:Familiar with major...
PTP Remote * (United States)
Feb 14, 2021
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a DevOps Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.ResponsibilitiesDevelop and run an AWS environment for self-service web applicationsValidate and deploy software releases for large multi-locale IVR applicationsWrite and execute SQL to make configuration changes to applicationsUse Jenkins and Groovy scripting to collate and stage release filesUse Unix commands to troubleshoot system and network behaviorRequirementsIn addition to excellent communication and client interaction skills you should have experience with:Amazon CloudWatch, EC2, Elastic Load Balancing and...