Flagstar Bank

Flagstar Bank offers exceptional full-service banking and lending expertise with a distinctive, personal focus. Chartered in 1987 as a federal savings bank, today Flagstar has assets of $26.8 billion, is the fifth largest bank mortgage originator nationally, and the third largest savings bank in the country. Our team’s bankers possess skill and pride in their work that is reflected in their commitment to creating solutions tailor-fit for each customer.

 Access to the proper tools—like our wide range of consumer, business, and commercial products and services—is vital for any specialist’s success. After carefully listening to clients, Flagstar’s bankers know exactly which tools will work best to create a custom solution for their customers.

Flagstar Bank Remote * (St Clair Shores, MI, USA)
Apr 10, 2021
Position TitleTeam Lead - Government Underwriting (Remote)LocationWork From Home MIJob SummaryThe team leader position supports the direct manager of the Government underwriting operations team. Underwriting operations provides credit decisions and business support to our lenders/customers. They are a knowledgeable source of Government guidelines in order to answer questions, they oversee pipelines, employees and key service level metrics to maintain and improve our service levels, productivity, and growth of the business with new and existing accounts.Employee may be required to work overtime based on business need.Job Responsibilities: Provides assistance to the manager to review, assign and prioritize the pipeline to achieve defined SLAs and goals. Works independently to direct/re-direct workflow multiple times a day as necessary to achieve goals. Provides reports and analysis to management on workflow, service levels, productivity and quality. Serves as the primary point of...
Flagstar Bank Remote * (Oxford, MS 38655, USA)
Apr 10, 2021
Position TitleTeam Lead - Government Underwriting (Remote)LocationWork From Home MIJob SummaryThe team leader position supports the direct manager of the Government underwriting operations team. Underwriting operations provides credit decisions and business support to our lenders/customers. They are a knowledgeable source of Government guidelines in order to answer questions, they oversee pipelines, employees and key service level metrics to maintain and improve our service levels, productivity, and growth of the business with new and existing accounts.Employee may be required to work overtime based on business need.Job Responsibilities: Provides assistance to the manager to review, assign and prioritize the pipeline to achieve defined SLAs and goals. Works independently to direct/re-direct workflow multiple times a day as necessary to achieve goals. Provides reports and analysis to management on workflow, service levels, productivity and quality. Serves as the primary point of...
Flagstar Bank Remote * (Las Vegas, NV, USA)
Apr 10, 2021
Position TitleTeam Lead - Government Underwriting (Remote)LocationWork From Home MIJob SummaryThe team leader position supports the direct manager of the Government underwriting operations team. Underwriting operations provides credit decisions and business support to our lenders/customers. They are a knowledgeable source of Government guidelines in order to answer questions, they oversee pipelines, employees and key service level metrics to maintain and improve our service levels, productivity, and growth of the business with new and existing accounts.Employee may be required to work overtime based on business need.Job Responsibilities: Provides assistance to the manager to review, assign and prioritize the pipeline to achieve defined SLAs and goals. Works independently to direct/re-direct workflow multiple times a day as necessary to achieve goals. Provides reports and analysis to management on workflow, service levels, productivity and quality. Serves as the primary point of...
Flagstar Bank Remote * (Troy, MI, USA)
Apr 10, 2021
The Credit Bureau Reporting Supervisor is responsible for managing the operations of the Credit Bureau Reporting Team including full oversight of credit reporting/credit corrections, escalated credit issues, identifying and executing process improvement plans, reducing enterprise risk, ensuring compliance with corporate-wide governance initiatives, supporting enterprise complaint management process, and resource development. Management of Credit Bureau Reporting Team Manage the hiring, scheduling, training, performance, coaching, quality, and direction of the teams (8+) Meet with team members on a regular basis to provide updates, assign new projects, and develop future plans. Review and edit materials developed by team members. Work with internal and external customers to resolve their issues quickly, ensuring a high degree of responsiveness, accuracy, and accountability. Continuous review of team deliverables and methodology to ensure high quality output. Research issues...
Flagstar Bank Remote * (Cupertino, CA, USA)
Apr 08, 2021
Position TitleDisclosure Specialist (REMOTE)LocationCupertino, CA (Opes)Job SummaryThe Disclosure Specialists primary function is to prepare and send residential loan disclosures and re-disclosures to applicants on a timely basis and to ensure that those disclosures are compliant with all major regulations including: RESPA, TILA, AIR, ECOA and TRID.Job Responsibilities:Track Mortgage Applications and locks taken on a daily basis to ensure disclosures are sent to borrower within 3 days of application or change in circumstanceAct as a resource to the processing staff and mortgage advisor regarding compliance regulations and pipeline managementProvide exceptional customer service to sales partners throughout disclosure processCoordinate with processing team to obtain information and fees necessary to guarantee accurate disclosuresPrepare and send disclosures within 4 hours of initial requestAssist teammates in auditing disclosures to ensure high level of accuracyMaintain pipeline of...
Flagstar Bank Remote * (Michigan, USA)
Apr 06, 2021
Position Title Sr. Processor - Retail - Specialty (Remote) Location Work From Home MI Job Summary The Senior Processor works with loan officers, borrowers, and third-party providers to obtain documentation and submit a thorough, accurate, and complete loan package to Underwriting. Pro-actively maintains control of the loan file, monitors dates for approval, appraisals, purchase deadlines and closing, and ensures that all deadlines are met in a timely and efficient manner. Recognizes and resolves challenges early in the process, and provides excellent customer service. The Senior Processor has the ability to handle higher-complexity applications and also understand and process multiple bond programs. This role will have the skill to process employee loans using the highest degree of confidentiality and premier service. Reviews higher-complexity residential loan application files to verify that application data is complete and meets company standards, including type and...
Flagstar Bank Remote * (Michigan, USA)
Apr 06, 2021
Position Title Team Lead - Retail Processing (Distributed Retail) - REMOTE Location Work From Home MI Job Summary REMOTE - Assists with the management of a Loan Processor/Home Loan Advocate (HLA) team to ensure mortgage loan applications are processed and completed according to established policies and procedures. The team leader supports the direct manager in all aspects of pipeline management, customer service and sales support. Job Responsibilities: Monitors Processors/HLAs to maintain company set turn times and coordinates and directs daily work flow requirements; pipeline management and reporting; Ensures all Processors/HLAs perform to company set standard productivity and best in class customer service levels. Mentor/coach team members; provides training; Provides direction and makes decisions based on previous experience or appropriately escalates issues as needed. Develops and maintains relationship/partnership with other team leaders to share/implement best...
Flagstar Bank Remote * (Michigan, USA)
Apr 06, 2021
Job Summary The Direct Lending Officer is responsible for assisting the customer with friendly, efficient, knowledgeable and accurate services during the course of mortgage home loan originations. Every time a Direct Lending Officer speaks with a current or potential customer, they have an opportunity to establish a new customer relationship or build upon a current customer's personal and business relationship with Flagstar Bank. In doing so they are able to provide the fair and professional service that instills customer loyalty and allows the Bank to grow its customer base. This individual will be responsible for interviewing customers, analyzing customer data, originating mortgage loans, and caring for the process through loan closing. Job Responsibilities: Sales Business Development Originate mortgage loans that meet Flagstar bank credit and underwriting requirements. Perform all origination tasks in accordance with industry and regulatory guidelines and requirements....
Flagstar Bank Remote * (United States)
Apr 06, 2021
Full-Time
Position Title Direct Lending Officer - Bilingual Spanish (REMOTE) Location Work From Home United States Job Summary The Direct Lending Officer is responsible for assisting the customer with friendly, efficient, knowledgeable and accurate services during the course of mortgage home loan originations. Every time a Direct Lending Officer speaks with a current or potential customer, they have an opportunity to establish a new customer relationship or build upon a current customer's personal and business relationship with Flagstar Bank. In doing so they are able to provide the fair and professional service that instills customer loyalty and allows the Bank to grow its customer base. This individual will be responsible for interviewing customers, analyzing customer data, originating mortgage loans, and caring for the process through loan closing. Job Responsibilities: Sales/Business Development: Originate mortgage loans that meet Flagstar bank credit and underwriting...
Flagstar Bank Remote * (United States)
Apr 06, 2021
Full-Time
Position Title Conventional Underwriter 3 (Remote) Location Work From Home TX Job Summary Underwrites all levels of complexity of mortgage loan applications and evaluates loans in order to maximize organizational profit and minimize risk or loss. Responsible for collateral evaluation for all property types including multi-family and renovation loans. Well-versed in standard concepts, practices, and procedures of residential underwriting and is able to ensure that loan meets FHA and VA insurability. Able to manually underwrite loans and is not reliant on automated underwriting to make a sound credit decision. This level of underwriter is expected to accurately analyze risk factors along with the presence of compensating factors that mitigate risk to the bank and structure transactions accordingly. Excellent quality is required, while working in a fast paced production environment. Employee may be required to work overtime based on business need. Job Responsibilities:...
Flagstar Bank Remote * (United States)
Apr 06, 2021
Full-Time
Position Title Team Lead - Government Underwriting (Remote) Location Work From Home WA Job Summary The team leader position supports the direct manager of the Conventional underwriting operations team. Underwriting operations provides credit decisions and business support to our lenders/customers. They are a knowledgeable source of Conventional guidelines in order to answer questions, they oversee pipelines, employees and key service level metrics to maintain and improve our service levels, productivity, and growth of the business with new and existing accounts. Employee may be required to work overtime based on business need. Job Responsibilities: Provides assistance to the manager to review, assign and prioritize the pipeline to achieve defined SLAs and goals. Works independently to direct/re-direct workflow multiple times a day as necessary to achieve goals. Provides reports and analysis to management on workflow, service levels, productivity and quality. Serves...
Flagstar Bank Remote * (Work From Home, SC)
Apr 06, 2021
Job Summary Underwrites basic to moderately complex levels of mortgage loan applications and evaluates loans in order to maximize organizational profit and minimize risk or loss. Responsible for collateral evaluation for most property types including multi-family and condos. Well-versed in standard concepts, practices, and procedures of residential underwriting and is able to ensure that loan meets agency salability or insurability. Able to apply elements of manual underwriting but is primarily reliant on automated underwriting to make a sound credit decision. This level of underwriter is expected to accurately identify risk factors along with the presence of compensating factors that mitigate risk to the bank, adding supporting comments and documentation accordingly. Excellent quality is required, while working in a fast paced production environment. Employee may be required to work overtime based on business need. Job Responsibilities: Properly applies Flagstar, investor...
Flagstar Bank Remote * (Arizona, USA)
Apr 06, 2021
Position Title Government Underwriter 3 (Remote) Location Work From Home AZ Job Summary Underwrites all levels of complexity of mortgage loan applications and evaluates loans in order to maximize organizational profit and minimize risk or loss. Responsible for collateral evaluation for all property types including multi-family and renovation loans. Well-versed in standard concepts, practices, and procedures of residential underwriting and is able to ensure that loan meets FHA and VA insurability. Able to manually underwrite loans and is not reliant on automated underwriting to make a sound credit decision. This level of underwriter is expected to accurately analyze risk factors along with the presence of compensating factors that mitigate risk to the bank and structure transactions accordingly. Excellent quality is required, while working in a fast paced production environment. Employee may be required to work overtime based on business need. Job Responsibilities:...
Flagstar Bank Remote * (United States)
Apr 06, 2021
Full-Time
Position Title Contact Center Representative - Banking Support - Work From Home Location Work From Home United States Job Summary Job Description Summary The Customer Service Representative ("CSR") will be responsible for answering inbound telephone calls from consumer & business banking customers regarding questions and issues on their accounts (e.g. account balance inquiries, online banking password reset requests, and debit card activation requests). Through the course of these conversations, the CSR will also create detailed documentation to ensure inquiries are handled in an accurate and timely manner and cross-sell basic products and services. Job Responsibilities: Customer Service Handle all Banking call types, such as account balance inquiries, debit card support and Online Banking upon completion of additional call type training Use problem solving skills, paired with knowledge of Flagstar procedures, to identify and communicate appropriate, accurate...
Flagstar Bank Remote * (Michigan, USA)
Apr 06, 2021
Job Summary Grow your mortgage career with a National Mortgage Professional 2020 Top Mortgage Employer. Flagstar is looking for experienced mortgage underwriting professionals. This is a nationwide work from home/remote opportunity. This role underwrites all levels of complexity of mortgage loan applications and evaluates loans in order to maximize organizational profit and minimize risk or loss. Responsible for collateral evaluation for all property types including multi-family and renovation loans. Well-versed in standard concepts, practices, and procedures of residential underwriting and is able to ensure that loan meets agency salability or insurability. Able to manually underwrite loans and is not reliant on automated underwriting to make a sound credit decision. This level of underwriter is expected to accurately analyze risk factors along with the presence of compensating factors that mitigate risk to the bank and structure transactions accordingly. Excellent quality is...
Flagstar Bank Remote * (Texas, USA)
Apr 06, 2021
Job Summary Underwrites all levels of complexity of mortgage loan applications and evaluates loans in order to maximize organizational profit and minimize risk or loss. Responsible for collateral evaluation for all property types including multi-family and renovation loans. Well-versed in standard concepts, practices, and procedures of residential underwriting and is able to ensure that loan meets FHA and VA insurability. Able to manually underwrite loans and is not reliant on automated underwriting to make a sound credit decision. This level of underwriter is expected to accurately analyze risk factors along with the presence of compensating factors that mitigate risk to the bank and structure transactions accordingly. Excellent quality is required, while working in a fast paced production environment. Employee may be required to work overtime based on business need. Job Responsibilities: Properly applies Flagstar, investor and compliance/regulatory guidelines while...
Flagstar Bank Remote * (Michigan, USA)
Apr 06, 2021
Job Summary The REMOTE Processor/Senior Processor works with loan officers, borrowers, and third party providers to obtain documentation and submit a thorough, accurate, and complete loan package to Underwriting. Pro-actively maintains control of the loan file, monitors dates for approval, appraisals, purchase deadlines and closing, and ensures that all deadlines are met in a timely and efficient manner. Recognizes and resolves challenges early in the process, and provides excellent customer service. The Senior Processor has the ability to handle higher-complexity applications than the Processor role. Job Responsibilities: Reviews higher-complexity residential loan application files to verify that application data is complete and meets company standards, including type and amount of mortgage, borrower assets, liabilities, and length of employment; Prepares necessary documents and submits mortgage loan application files for underwriting approval; Reviews and submits conditions...
Flagstar Bank Remote * (Houston, TX, USA)
Apr 06, 2021
Full-Time
Position Title Government Underwriter 3 (Remote) Location Work From Home Houston, TX Job Summary Underwrites all levels of complexity of mortgage loan applications and evaluates loans in order to maximize organizational profit and minimize risk or loss. Responsible for collateral evaluation for all property types including multi-family and renovation loans. Well-versed in standard concepts, practices, and procedures of residential underwriting and is able to ensure that loan meets FHA and VA insurability. Able to manually underwrite loans and is not reliant on automated underwriting to make a sound credit decision. This level of underwriter is expected to accurately analyze risk factors along with the presence of compensating factors that mitigate risk to the bank and structure transactions accordingly. Excellent quality is required, while working in a fast paced production environment. Employee may be required to work overtime based on business need. Job...
Flagstar Bank Remote * (Michigan, USA)
Apr 06, 2021
Job Summary Underwrites all levels of complexity of mortgage loan applications and evaluates loans in order to maximize organizational profit and minimize risk or loss. Responsible for collateral evaluation for all property types including multi-family and renovation loans. Well-versed in standard concepts, practices, and procedures of residential underwriting and is able to ensure that loan meets FHA and VA insurability. Able to manually underwrite loans and is not reliant on automated underwriting to make a sound credit decision. This level of underwriter is expected to accurately analyze risk factors along with the presence of compensating factors that mitigate risk to the bank and structure transactions accordingly. Excellent quality is required, while working in a fast paced production environment. Employee may be required to work overtime based on business need. Job Responsibilities: Properly applies Flagstar, investor and compliance/regulatory guidelines while...
Flagstar Bank Remote * (United States)
Apr 06, 2021
Full-Time
Position Title Business Partner Advocate 1 (Remote) Location Work From Home MI Job Summary This position can be in Troy, MI. The Business Partner Advocate 1 position will work closely with assigned Flagstar Wholesale Broker or Correspondent customers or within a team to be proactive in monitoring customer pipelines and own issues brought to them by customers/sales partners. The Business Partner Advocate 1 position utilizes the basic proficiency gained from experience in prior roles within a mortgage fulfillment and/or customer service environment as a baseline to expand knowledge on overall mortgage operations including file flow and specific business unit processes and procedures, and will serve as a relationship liaison between operations and our customers and sales partners (Account Executives, Loan Officers, Real Estate Professionals). Business Partner Advocates are expected to hold themselves accountable by taking ownership of all issues brought to their attention by...